1 IT Support Specialist Jobs in the City of London

in Cyprus 🚀 We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼 Responsibilities Day to day user support in Europe region; Be responsible for endpoint devices and IT infrastructure in UK office. Basic server and network equipment support; Monitoring queue … tickets; Perform day to day operational tasks to maintain healthy system function; Review, define, and refine technical processes to drive efficiency; End user equipment support; Define the key metrics for information systems monitoring; Coordinate with vendors and internal resources to ensure operational excellence; License management; Inventory management; Incident, Problem … and Change management; Documentation within Confluence pages of troubleshooting manuals, escalation procedures and contact details; Takeover support of new systems and procedures. Key Competencies & Qualifications Minimum 1 years’ experience in IT as it support specialist; Knowledge of Windows and MacOS at the administrator level. Knowledge more »