IT Customer SupportSpecialist (Hybrid 2 days home, 3 days office based) Package: £25,000 - £27,000 Industry: Working for a market leading SaaS vendor WHY: Further training and qualifications provided, progression expected in 12 – 24 months Do you have 12+ month experience in ITSupport … vendor who provide solutions into financial services customers and have won numerous awards for being best in class. They are looking for their next ITSupport professional to join an already well established customer support function. The business have been going from strength to strength experiencing … growth year on year and with new solutions coming to market this year it shows no sign of slowing down. In this role you will be providing 1st line technical support via telephone, e-mail and other channels to their customers with application, environmental and hardware issues. Making more »
IT Trainer & Application SupportSpecialist About the Company: My client is a leading provider of bespoke software solutions in Milton Keynes, dedicated to delivering innovative technology solutions to enhance business operations. With a commitment to excellence and client satisfaction, we are seeking a dynamic individual to join … our team as an IT Trainer & Application Support Specialist. Role Overview: We are looking for a skilled IT Trainer & Application SupportSpecialist to facilitate training sessions for our clients on our bespoke applications while also providing technical support and assistance. The ideal candidate will … have a strong background in IT training, combined with a solid understanding of software applications and excellent communication skills. Key Responsibilities: Conduct training sessions for clients on the functionality and usage of our bespoke applications, both in-person and remotely. Develop training materials, including manuals, presentations, and online resources more »
Role: ITSupportSpecialist Location: Thame, Oxfordshire (onsite 4-5 days per week) Salary: up to £37,500 + benefits Position Summary The IT End-User SupportSpecialist is responsible for the day-to-day operational delivery of on-site IT End-User … measured) by the need to continually deliver a positive End-User Experience. Essential Skills Experience using ITSM tools such as ServiceNow experience in an IT End-User Service or Desktop Services role Experience of Microsoft 365 Deployment and Operations SCCM knowledge is essential ITIL knowledge is essential Incident management … understanding Solid communication skills and with experience of working in a support team There will be a two stage interview process, initially by MS teams then being invite onsite. Please note we cannot offer sponsorship. Please send across a CV if interested. more »
Role: ITSupportSpecialist Location: Thame, Oxfordshire (onsite 4-5 days per week) Salary: up to £38,000 + benefits Position Summary The IT End-User SupportSpecialist is responsible for the day-to-day operational delivery of on-site IT End-User … measured) by the need to continually deliver a positive End-User Experience. Essential Skills Experience using ITSM tools such as ServiceNow experience in an IT End-User Service or Desktop Services role Experience of Microsoft 365 Deployment and Operations SCCM knowledge is essential ITIL knowledge is essential Incident management … understanding Solid communication skills and with experience of working in a support team There will be a two stage interview process, initially by MS teams then being invite onsite. Please note we cannot offer sponsorship. Please send across a CV if interested. more »
Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by … matching exceptional people to on-site teams delivering world-class IT services. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organisations. Job Description Astreya is looking for an experienced IT Technical Support Generalist with experience in inventory management to join our services team. You will work to support Astreya’s ever-expanding customer base and ensure support results in consistently high-quality user support experiences. The successful candidate will be familiar with industry best practices more »
1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to … inquiries via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our more »