1 IT Support Technician Jobs in Swindon

IT Support Technician Our engineering industry client is seeking an IT Support Technician. The company provides excellent career progression opportunities. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves … providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for … service at all times. Keep up-to-date with product knowledge, technology trends, and best practices in customer support. Assist in creating and updating support documentation, manuals, and knowledge base articles. Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in more »