7 of 7 IT Support Jobs in Cheshire

Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st/2nd Line IT Support Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective service delivery. Main Responsibilities: Provide email, telephone … remote, and in-person IT support, ensuring a high level of customer service. Build, configure, and deploy PCs, desk phones, and mobile phones, including associated software and operating systems. Maintain and support desktop infrastructure devices and all related hardware. Ensure software applications are maintained and patched in line with business cyber essential agreements. Take ownership of assigned … tickets, documenting work and resolutions and escalating when necessary. Ensure tickets are closed within agreed SLAs and provide phone support for incoming IT calls. Work with approved vendors and suppliers, arranging site visits as required. Create and maintain documentation and user training materials relevant to IT support. Adopt a flexible approach to IT support coverage More ❯

IT Support Specialist - 1st/2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st/2nd Line IT Support Specialist for a 6-month fixed-term contract based in Warrington. This is your chance to join a dynamic team supporting … critical infrastructure across multiple sectors including energy, utilities, and pharmaceuticals. You'll be the go-to person for resolving hardware and software issues, delivering top-tier support via phone, email, and in-person. What You'll Be Doing Providing responsive IT support across desktop, mobile, and telephony Building and deploying devices with the latest software and security … SLA compliance Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line/Desktop support in medium/large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk Phones, Mobiles amongst other hardware Strong knowledge of Windows More ❯

An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all users … across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and KPI … s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯

We are looking for a motivated and tech-savvy individual to join our team as an Apprentice IT Support Technician. You will be the first contact point of a Technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others, in their own or wider teams. Role Provide first … line technical support to internal users via phone, email, and in person Assist in diagnosing and resolving hardware, software, and network issues Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices Support users with basic IT tasks such as password resets, software installations, and user account management Document technical issues … and resolutions accurately using our ticketing system Help maintain inventory records for IT equipment and software licenses Follow company IT policies, data protection, and cybersecurity best practices Support the IT team with ongoing projects and system upgrades Adhering to the systems and processes as stipulated by the Company Responding to customers’ requests and enquiries through Company More ❯

Job Title: IT Support Engineer Location : Crewe, Cheshire | Hybrid (Remote considered) Salary: £35,000 - £45,000 DOE + Bonus + Benefits We're looking to add an experienced IT Support Engineer to our team as we continue to grow our technical delivery capability. This is a fantastic opportunity to join a dynamic and forward-thinking IT … a lot of project work which will include field work so you will be expected to travel within this position. This role is key to the design, deployment, and support of modern cloud-first solutions-particularly across Microsoft Azure , Intune , and hybrid infrastructure . You'll work closely with our clients to help shape and deliver their digital transformation … role, ideally in a cloud-first or hybrid infrastructure environment Proven hands-on experience with Azure , Intune , and the Microsoft 365 ecosystem Strong background in networking, virtualisation, and modern IT infrastructure Solid understanding of IaaS, SaaS, and PaaS architectures Ability to evaluate new technologies and bring them into our stack where they add value Excellent communication, documentation, and client More ❯

Solutions are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. … You will be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide 1st … line internal helpdesk support to all users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work More ❯

We have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing system … experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket … contribute to a collaborative and positive work environment. Willing to obtain relevant baseline security clearance. Reports directly to the Service Desk Manager. KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring More ❯