2 IT Support Jobs in Chorley

THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the … Trainee IT Support Analyst · To provide telephone support to the user base utilising remote access tools · Logging and categorising incoming calls and emails within our CRM system · Active involvement in the documenting and updating of our knowledgebase · Raising jobs for Engineers and liaising with them · Taking ownership … quickly and efficiently · Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee IT Support Analyst · Good general IT skills · Problem-solving attitude and aptitude · Good communication skills both written and verbal · Good problem-solving skills more »

every stage. Are you a natural customer care advocate with extensive customer service experience and like the soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice … of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technical support and remote … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »