Hartlepool, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
3rd Line ITSupport (MSP) Hartlepool £35,000 to £45,000 + Internal Training + Company Benefits + Progression Are you an experienced ITSupport Engineer? Are you looking for the opportunity to progress your career within an established and local MSP? Do you want the … ever-growing company who have experience of working with education business all around Europe. On offer is a great opportunity for a 3rd Line ITSupport Engineer with 3 Years + background in ITSupport to work in a growing team of IT professionals in … an office environment full of knowledgeable and passionate IT specialists. With huge progression and development opportunities to develop skills on an individual needs basis. In this role, the successful 3rd Line ITSupport Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd more »
RANDOL HOUSE, MARTINET ROAD, THORNABY, STOCKTON ON TEES, England
MASTERCOPY LTD
We are seeking a motivated and enthusiastic individual to join our team as an ITSupport Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including … connectivity problems, DNS configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with ITmore »
needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. ITSupport Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting … etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Supportmore »