2 IT Support Jobs in Glamorgan

Technical Support Cardiff Who are we? ID Management Systems is the UKs NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years weve been at the top of the ID Card industry supplying some of the countrys biggest names with access and smart cards, card holders, printed … in a friendly environment where the team really does come first so that we can provide the best possible service to our customers. Technical Support - The Vacancy Were currently searching for a Permanent IT Support Assistant to join our team not only to service ID card production … equipment including software support and integration and provide customer service, but also to have sales skills and also to build their skills as a software integrator by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database. The role more »

IT Support Engineer Up to £23,000 4 Day Working Week - Driving License Needed In this role, you will be expected to provide fast, effective IT solutions with a friendly and professional service. Along with this you will maintain effective documentation of work done using a ticket … system, manage and support IT infrastructure and support team leader and Helpdesk Manager. With this role, there will be opportunities for your continuous development with vendor certifications and Microsoft, CompTIA certifications. Responsibilities: Ensuring that Incidents and Service Requests are resolved within SLA commitments for our clients with … maintaining ownership of the ticket to resolution. This will including working directly with more experience engineers where required. Liaising with suppliers and third-party IT companies where needed to complete Helpdesk tickets. Updating our internal knowledge management systems with new or changed information arising from tickets. Covering on calls more »