IT Support Jobs in Manchester

1 to 25 of 44 IT Support Jobs in Manchester

Senior IT Support Engineer - Sport Travel

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical … Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer - Sport Travel

Manchester, England, United Kingdom
Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel … We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. https://destinationsport.com/Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical … Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely More ❯
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Senior Information Technology Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Candour Solutions
Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to step … s Manchester office and two days working from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve … issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead improvements aligned with best practices. Liaise with third More ❯
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IT Helpdesk/1st Line Support Engineer Apprentice – Stockport, Cheshire

Stockport, England, United Kingdom
Estio Training Limited
1hr lunch) Salary: £16,000 Contact Information: Please reach out via email at JordanWhitworth@bpp.com or call 0113 3500 333 About the Company: Founded in 1995, we deliver professional IT services to a broad range of businesses based in the Northwest of England. Our IT services are tailor-made for your business needs, ensuring that you receive the … maximum benefits from our partnership. Backed by an expert technical team, Comms-Byte guarantees effective support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st Line Support Engineer Apprentice for Comms-Byte IT Support and … Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1st Line Support Engineer Apprentice, your main roles More ❯
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IT Support Analyst, Office Based (Permanent)

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Omneshealthcare
We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, ensuring the efficient operation of systems, software, and hardware. The IT Support Analyst will play a crucial role in diagnosing and resolving technical issues, maintaining … IT infrastructure, and delivering exceptional service to our colleagues. Responsibilities: End-User Support: Respond to user queries and issues through various channels, including phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network problems to resolution. Provide step-by-step guidance and training to users on technical matters. Install, configure, and update software applications and operating … systems. Incident Management: Monitor the incident management system, log and update incidents, and ensure timely resolution. Escalate complex issues to higher-level support when necessary. Telecoms Support: Provide support for telecoms systems, addressing issues and ensuring seamless communication for end-users. Collaborate with telecom service providers to troubleshoot and resolve technical challenges. Technical Issue Resolution: Analyse and More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Support Analyst, Office Based (Permanent)

Salford, England, United Kingdom
Hybrid / WFH Options
Omnes Healthcare
We are seeking a skilled IT Support Analyst to join our dynamic IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, ensuring the efficient operation of systems, software, and hardware. The IT Support Analyst will play a crucial role in diagnosing and resolving technical issues, maintaining … IT infrastructure, and delivering exceptional service to our colleagues. Responsibilities End-User Support: Respond to user queries and issues through various channels, including phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network problems to resolution. Provide step-by-step guidance and training to users on technical matters. Install, configure, and update software applications and operating … systems. Incident Management Monitor the incident management system, log and update incidents, and ensure timely resolution. Escalate complex issues to higher-level support when necessary. Telecoms Support Provide support for telecoms systems, addressing issues and ensuring seamless communication for end-users. Collaborate with telecom service providers to troubleshoot and resolve technical challenges. Technical Issue Resolution Analyse and More ❯
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IT Support Analyst (1st / 2nd Line)

Altrincham, Cheshire, England, United Kingdom
Hybrid / WFH Options
ALTECH GROUP LTD
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development … Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
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Junior IT Support Engineer

Greater Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Excelcare Holdings
Junior IT Support Engineer Location: Bromley Salary: Up to £30K Requirements: Full Driving License Are you an IT professional with at least two years of experience looking to develop your skills in a hands-on role? This is a great opportunity to join a growing IT team and gain valuable experience working across multiple locations, supporting … key IT infrastructure and end-user systems. Join us as a Junior IT Support Engineer , providing onsite and remote support to over 3,000 users across Cambridge, Essex, Milton Keynes and London locations. You will play an important role in ensuring seamless IT operations while also supporting our wider digital transformation program . In the … alongside senior engineers. This is a full-time position, Monday to Friday, with a salary of up to £30K , depending on experience. Your key responsibilities will include providing onsite IT support , troubleshooting hardware and software issues, and assisting with setting up and configuring IT equipment. You will work across different sites, installing and maintaining PCs, laptops, printers More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
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IT Support Analyst (1st/2nd line)

Altrincham, England, United Kingdom
Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development … Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and … basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Knowledge of More ❯
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Senior IT Support Engineer - Permanent - DBS & Drivers License

Manchester, UK
Experis
Senior IT Support Engineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT Support Engineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support More ❯
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Senior IT Support Engineer - Permanent - DBS & Drivers License

Bolton, Greater Manchester, UK
Experis
Senior IT Support Engineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT Support Engineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support More ❯
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Senior IT Support Engineer - Permanent - DBS & Drivers License

Stockport, Greater Manchester, UK
Experis
Senior IT Support Engineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT Support Engineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support More ❯
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IT Support Analyst (1st/2nd line)

Altrincham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Analyst (1st/2nd line), altrincham col-narrow-left Client: Location: altrincham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software … and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/ More ❯
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IT Support Analyst

Manchester, England, United Kingdom
Essity
Do you have a background in IT Support? Are you confident working independently while also thriving in a collaborative team environment? If so, our IT Support Analyst role at our Trafford Park manufacturing site could be the perfect next step in your career. About the Role As the on-site IT Support Analyst at … Trafford Park, you’ll be the go-to expert for second-line support, handling a dynamic mix of software and hardware issues. You’ll also collaborate with our operational technology teams to ensure our manufacturing systems run smoothly and efficiently. You will be joining a successful, collaborative and friendly team that operates over our UK, Holland, Finland and Sweden … manufacturing sites. Your impact won’t stop at Trafford Park— you’ll also provide regular support to our operations in North Wales and Bury, with travel 1–2 days per week when required . You’ll offer remote support and collaborat e across our 9 manufacturing sites, with occasional travel further afield for project work. What You Will More ❯
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Senior IT Support Engineer (Azure)

Manchester, England, United Kingdom
Hamilton Barnes ?
to learn more. Base pay range Direct message the job poster from Hamilton Barnes. Global Head of Enterprise Delivery at Hamilton Barnes Position Overview: We seek a skilled Senior IT Support Engineer to provide expert support across multiple sites, focusing on Microsoft Server, Office 365, Azure, and virtualization . The role requires strong technical skills, proactive support, and excellent communication , with occasional travel for on-site assistance. Key Responsibilities: Provide IT support across multiple locations, assisting users at all levels. Manage and maintain Microsoft Server, AD, Intune, Office 365, and Azure . Administer Hyper-V, Azure Stack HCI, and virtualization solutions . Troubleshoot desktop virtualization and SaaS applications . Collaborate with teams to ensure … seamless IT operations. Travel as needed for hands-on support. Skills & Experience: 5+ years in IT support roles. Proficient in Hyper-V, Azure Stack HCI, and SQL . Knowledge of Azure networking, Defender, Policy, SaaS, and AKS Kubernetes . Experience with Dell backup, storage, and VDI solutions is a plus. Strong problem-solving and communication skills. Why More ❯
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Information Technology Support Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working … I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and … forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets More ❯
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Enterprise IT Support Engineer

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Raisin GmbH
growth is our growth. Our success is your success. Couldn't find the right position? About Raisin About Raisin Bank About Raisin US About Raisin UK Team As Enterprise IT Support Engineer you will be part of an international and dynamic team with members located in Berlin, Frankfurt/Main and New York, supporting Raisin users globally. The … main task of the team is to provide high quality IT support including IT hardware and to provide the right access and tools to enable users to work securely wherever they are. The team also administers the main corporate applications, such as Confluence, Jira, Slack, Miro, Office365, and control the access rights to other applications. Tech Stack … Your Responsibilities Hardware support as our only team member on location in Manchester Diagnose and provide support on computer system problems, including repairing, servicing, installing, training, and troubleshooting computer hardware, printers, and other peripherals. Ensure all meeting rooms and office desk setups are up to date and working through periodic testing. Roll-out, provisioning and inventory of internal More ❯
Employment Type: Permanent
Salary: GBP Annual
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Information Technology Support Analyst

Altrincham, England, United Kingdom
DCS Technology
Senior IT Support Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add an ambitious and passionate IT Support Analyst to join the team. … As an IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications … and system enhancements. This is an excellent opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of LAN More ❯
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Information Technology Support Analyst

Altrincham, England, United Kingdom
JR United Kingdom
wide Job Description: DCS Technology is partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business, we are assisting with the expansion of their IT support team. We are looking to add an ambitious and passionate IT Support Analyst to join the team. As an IT Systems Support Engineer … this varied role involves 1st and 2nd line problem solving, managing their full IT estate, liaising with third-party providers and suppliers. You will also contribute to the development and improvement of their Practice and Case Management software, and play a key role in projects for new applications and system enhancements. This is an excellent opportunity for someone eager … to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: Providing 1st and 2nd line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm's IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers and suppliers More ❯
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IT Support Analyst

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
True Worth Consulting Ltd
IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … alongside a dynamic, employee-owned firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to users across all departments, including troubleshooting issues with Office 365, remote access, cloud tools, and internet connectivity Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
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IT Workplace Support Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
SEFE Energy UK
The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support. IN SHORT The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support, managing hardware and software installations, and performing troubleshooting and maintenance. They work with Apps Teams and Infra … Teams to resolve end-user issues and ensure all workplace devices and systems function optimally to support business operations. WHAT YOU WILL DO Incident and Problem Management: Resolve incidents and service requests related to workplace technologies within established SLAs. Service Request Management: Process end-user service requests related to workplace services, including software installations, equipment setup, access permissions, and … other support needs. Workplace Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk Collaboration: Work More ❯
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Graduate IT Support Analyst

Manchester, England, United Kingdom
GRAYCE
Join to apply for the Graduate IT Support Analyst role at GRAYCE Join to apply for the Graduate IT Support Analyst role at GRAYCE Get AI-powered advice on this job and more exclusive features. This range is provided by GRAYCE. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range Direct message the job poster from GRAYCE Job Position: Graduate IT Support Analyst Location: North West - Manchester Application Requirements: 2:1 degree in a technical IT based subject Previous experience in an IT role Ability to work on site 5 days a week Right to work in the UK unsponsored … Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Overview of role : Working as part of the IT Support Team, responsible for the day-to-day support operations. This includes taking customer enquiries, dealing with hardware issues, explaining and implementing possible solutions to the end More ❯
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Onsite IT Support Specialist

Bury St, England, United Kingdom
Kimberly-Clark
Social network you want to login/join with: Onsite IT Support Specialist, Bury Saint Edmunds col-narrow-left Client: Kimberly-Clark Location: Bury Saint Edmunds, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 785946fb2f5e Job Views: 5 Posted: 02.07.2025 Expiry Date: 16.08.2025 col-wide Job Description: Description You were made … performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In the Onsite IT Support Specialist role, you’ll provide onsite IT infrastructure related support at Barrow Mill and you will help us deliver better care for billions of people … around the world. It starts with YOU. The purpose of the Onsite IT Support Specialist is to support the day to day operations of PC’s, servers and networking equipment for our Barrow Mill, coordinate small to medium size IT projects and contribute to large IT projects. The role reports to regional ITS Infrastructure More ❯
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1st Line IT Support Engineer

Manchester, England, United Kingdom
Hybrid / WFH Options
Building Design Partnership Limited
Monday – Friday 9:00-17:30 (flexible/hybrid working may be an option) We are seeking a 1st Line IT Support Engineer to join our existing team in the Manchester Studio. Working with and being supported by a dedicated Central Services team, you will gain exposure to multiple technologies whilst working on our in-house ITSM platform. … About the role Duties and responsibilities Act as the primary point of contact for global BDP IT Support Offer guidance from our knowledgebase and attempt first time fixes with staff Contribute to our knowledgebase as solutions are discovered Consistently hit initial response targets to queries raised via our support channels Escalate tickets in a timely manner, ensuring More ❯
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1st Line IT Support – IT Department

Manchester, England, United Kingdom
Hudgell Solicitors
# 1st Line IT SupportIT Department## Location## Salary£DOE## Job Type1st Line IT Support## Closing Date31st July 2025Share onHudgell Solicitors has been fiercely committed to doing the right thing and to Righting Wrongs for more than 25 years.We believe that justice is for *everyone*, and that the very best representation should be available to all … of the UK’s Best 250 law firms by The Times for five consecutive years.## About the Role## What you will be doingWe are looking for a 1st Line It Support to join our IT Department in our Hull offices.In this role, every day will be a unique and exciting challenge that will include:* Acting as the … first point of contact for internal users through live chat, telephone, and email.* Accurately logging all queries and issues on our central service desk system.* Providing first-line IT support to end users.* Offering knowledge and support on the company’s internal systems.* Collaborating with other IT team members to escalate and resolve IT queries. More ❯
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IT Support
Manchester
10th Percentile
£19,750
25th Percentile
£23,750
Median
£31,000
75th Percentile
£34,250
90th Percentile
£43,250