15 IT Support Jobs in Scotland

Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary) Edinburgh (Hybrid Working) Posted 25/04/24 CVs by Asap Start Date Apr – Jul 24 Meraki Talent’s renewable energy client is looking to recruit a Senior IT Support Engineer to … has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team … and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide more »

IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join … their Infrastructure team in the central Glasgow-offices to provide 1st-2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st-2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software … configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer server-side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling switches, routers, VPN setups, and telephony systems. more »

Junior IT Support {1st line} Roslin - Potential for hybrid working £20,000 - £25,000 +Training + Progression + Company Benefits Are you a Junior IT Support engineer looking to join a small IT department in a well-established, growing MSP, that has been an expert … in IT & Cloud Computer Services in a role offering great long-term stability? On offer is a great opportunity for a Junior IT Support Engineer to join the UK's leading in providing tailored IT solutions and support services to businesses, ensuring seamless operations and … optimal performance of their technology infrastructure. In this role, the successful Junior IT Support Engineer will provide 1st line Support by email and telephone, and act as the point of contact for any IT or telephony-related issues for all users. This role would suit a more »

Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including … troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours more »

Location : AB56 Salary : £18,000 to £24,000 pro rata Job Title: IT Support Technician Part Time Initially 8-12 hours per week fit around other commitments. Please not this is not a remote role. Benefits: Flexible working hours Competitive rate of pay Fuel allowance Permanent role within … an established business Potential to increase hours Company Overview: Due to continued business growth, a great opportunity has arisen for an experienced, part-time IT Support Technician to join our client, an established, forward-thinking provider of IT solutions. With a reputation built on the philosophy of … support. This is initially a part-time role with a view to increasing hours as the customer base expands . Key Responsibilities for our IT Support Technician : Provide support, advice and guidance to customers on a wide range of technical solutions via telephone, remote and on-site more »

Senior IT Support Technician Location: Glenrothes Company Introduction CTDI is a full service, global engineering, repair and logistics Company providing best cost solutions to many of the worlds’ premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customisation and … configuration through to our field support activities that include technical assistance as well as product repair, replacement and refurbishment programs. The Role The main objective of this role is to provide support to the organisation covering all aspects of IT hardware and software, whether in person or … using remote access tools. To provide first line leadership of the IT team. Key Job Responsibilities · Delivering a first-class service experience to IT department customers. · 1st and 2nd line IT hardware, software/desktop support and troubleshooting for all users. · Maintaining/monitoring of local more »

IT Support Administrator Glasgow – Hybrid – Flexible Working Must be comfortable travelling very occasionally to different sites (annual basis) Our client, a prominent global drinks business, is actively seeking a IT Support Administrator to join their dynamic team in Glasgow. With a distinguished portfolio of whisky brands … production, marketing, and distribution of alcoholic beverages under well-known brands. The Role: This role involves delivering 1st, 2nd, and occasional 3rd line ICT support across various business functions and locations. The candidate will also offer ad-hoc ICT assistance to the team locally and globally as needed. Main … Responsibilities: Handle Level 1st, 2nd, and some 3rd support calls, reaching out to external resources when necessary Utilise IT Workflow System for efficient management of work items raised by business users. Respond to incidents within agreed SLAs, ensuring proper prioritization and categorization Document knowledge and resolutions for wider more »

IT Support Consultant Up to £35,000 DOE We are looking for a suitably experienced person for the role of IT Support Consultant with our IT & Telecoms client. This is a hybrid role being based out of their office in Glasgow, at customer their customers … o365 users and who ideally also has some experience of providing recommendations on technical solutions and builds. This role would be suited to an IT technician who has previously worked within an MSP environment and who would enjoy the varied aspect that this role will bring, from providing your … main duties of 2nd and 3rd line technical support , to also accompanying sales colleagues at meetings with customers to help provide a more technical insight if required. Applicants must have a driving licence as solo travelling to and from client premises is also required and you will have access more »

IT support/Service Management Engineer Contract: 12 Months Inside IR35 Day Rate: £170 per day Location: Glasgow The expectation is 5 days working in the office with ad hoc flex if/when required. Job Description: Responsible for supporting the current desktop environment along with a high … number of applications used in the firm. The role provides technical support to 70+ staff and will be part of the wider team who are based in Glasgow. The successful candidate should already have a sound level of IT support/Service Management experience and be willing … to learn and take ownership of supporting the Dublin office. The role's responsibilities will progress towards: Day to day operational support of the desktop environment End point troubleshooting of hardware, operating systems, Microsoft suite - O365) Application troubleshooting and incident management across a range of standard and proprietary applications more »

Job Summary: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer … users informed with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk … Team. Responds to escalated employee issues and incidents in a proactive, timely fashion. Completes basic tasks and projects supporting IT operations in delivering systems and features that provide significant value. Identifies quality and reliability issues in systems they maintain. Assists new hires with set-up, tools, and best practices. more »

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … broad range of users at various levels. Engaging with service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate … Desirable Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious IT Support Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to more »

Vaughan Data Systems are looking for a keen ICT apprentice to assist with providing their customers with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT. You'll quickly gain an understanding of the level of support … maintain an essential business function to our customers. Role Vaughan Data Systems have a long standing reputation for recruiting, training and retaining apprentices. As IT Support apprentice you will assist with: · Supporting the IT engineer · Producing IT diagnosis over the phone for hardware, networks, antivirus and … operating systems · Providing remote support to clients for Microsoft platforms · Fixing, preparing and replacing hardware for clients · Supporting with installing and configuring computer systems · Diagnosing hardware and software issues · Troubleshooting system and network problems, as well as diagnosing and solving problems · Logging calls and ensuring management of database Training more »

Time/Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring … optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC/laptop and UPS systems. Provide on-call support … tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and more »

Overall Job Function:- To be part of a team that owns key support functions as follows: Hardware break fix support and management Printer configuration and ongoing management Software installation and ongoing management Key Responsibilities:- Excellent communication skills Acting as a first point of contact via telephone, email or … ticket to customer or internal related queries To liaise with customers in relation to support queries keeping customers informed Work to SLAs, personal KPIs and strategic objectives Creating/Updating KB articles Management of ServiceNow Ticketing system Keep training up to date Enjoy working as part of a team … and thinking Executing detailed administration instructions in a timely manner The ability to prioritise workload and work in an organised manner Skilled use and support of Microsoft Teams, Word, Excel and PowerPoint Good working knowledge of O365, Windows server & Active Directory ServiceNow experience advantageous but not essential Work in more »

Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when … Benefits: Buddy program Flat hierarchies Internal career development Medical cash plan Onboarding program Pension scheme Trusted working hours Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. more »