Information Technology Support Engineer
Shoreham-By-Sea, England, United Kingdom
Clearwater People Solutions Ltd
Attention: Passionate 1st/2nd Line Support Engineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line Support Engineer to thrive in our fast-paced environment. Ready to make your mark? Read … on and be part of something extraordinary! Key Responsibilities for the 1st/2nd Line Support Engineer: Meet and exceed SLAs Assist technical support requests within the team Ensure good communication with both customers and staff Keep the IT Documentation up to date Manage multiple tickets Skills … Required for the 1st/2nd Line Support Engineer: Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) Experience working with Microsoft technologies (incl. AD, Windows Server, 365) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken communication skills more »
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