Snows House Second Avenue, Millbrook, Southampton, Hampshire, England
SNOWS BUSINESS HOLDINGS LIMITED
The Apprentice ITSupport Executive will provide proactive operational IT and administrative support to our Colleagues at all levels across the Group and will be an active participant in delivering the IT services. Role Supporting the IT team in resolving technical issues. Creating incident … tickets for all technical issues raised to the helpdesk. Troubleshooting hardware issues with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team … projects. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network more »
Role : ITSupport Technician Location : Southampton This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. Our client is offering the successful IT Technician a salary up to £30,000 based on experience. Key … Responsibilities and Skills Ensure equipment is installed and ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication Networking experience … and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant should be comfortable with working on-site in Salisbury. If this role for an IT Technician is of interest then please apply today. more »
you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »
