IT Support Jobs in Wales

13 IT Support Jobs in Wales

Senior IT Support Technician

Narberth, Wales, United Kingdom
Apache Associates
Senior IT Support Technician £35,000 - £42,000 Pembrokeshire Our client is a successful, well established organisation who require an experienced Senior IT Support Technician. You will have bonus opportunity, subject to completing 6-month probation period, as well as a joining bonus! It will … be an exciting time to join our clients IT team, as they are implementing new technologies. Responsibilities: Maintenance, installation and configuration of network and systems Support of IT, systems and services throughout the organisation Provide training, support, guidance and motivate a team Provide on call support … and Active Directory VMWare virtualisation Office 365 CISCO Layer 2 and 3 networking Experience working with ticketing systems or service desk to help streamline IT support processes Working for our client, you will have excellent benefits such as subsidised childcare, staff discounts, share incentive plan and more. If more »
Posted:

First Line IT Support Engineer

Swansea, Neath Port Talbot, Wales, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide … regular and relevant updates to customers throughout the support process. Requirements Previous MSP Experience - Essential Driving License - Essential Right to work in the UK - Essential Minimum 1 year IT Support Experience IT Support Technician Skill Sets Previous Experience providing IT support. (essential) Microsoft more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

First Line IT Support Engineer

Swansea, Wales, United Kingdom
Hybrid / WFH Options
Searchability®
First Line IT Support Engineer This is a great opportunity for a First Line Engineer to join an established MSP client I am working with closely in the Swansea region. As a company they can offer excellent career progression opportunity along with a generous benefits package. … Salary Hybrid working opportunities. Flexible hours Bonus scheme Training opportunities and professional development. The Role Provide support to customers remotely and on site when needed. Troubleshooting and diagnostics. Work with any customers 3rd party providers to create and update support cases. Escalate and handover tickets when required. Provide … regular and relevant updates to customers throughout the support process. Requirements MSP Experience – Essential Driving License – Essential Right to work in the UK – Essential Minimum 1 year IT Support Experience IT Support Technician Skill Sets Previous Experience providing IT support. (essential) Office 365 experience more »
Posted:

Senior IT Support Officer

Cardiff, United Kingdom
Cardiff and Vale University Health Board
Job summary An exciting opportunity has arisen for a Senior IT Support Officer to be appointed within IT Support at Cardiff and Vale University health board following an ITIL framework. You will possess a significant amount of experience of providing service desk support to IT …/11 OS. You will ideally be qualified in a computer related discipline and MUST have at least 2 years provable experience in an IT Helpdesk/Service Desk situation. You should also be able to demonstrate a good level of PC fault diagnosis (both 1 st and … some travel to other sites around Cardiff the use of transport would be a benefit. The post will be primarily based at UHW but it is essential that you have your own transport and are willing to travel between UHDB hospital sites. Main duties of the job Supports the more »
Employment Type: Permanent
Salary: £28834.00 - £35099.00 a year
Posted:

IT Technical Support

Cardiff, South Glamorgan, Wales, United Kingdom
Job Board Direct
Technical Support Cardiff Who are we? ID Management Systems is the UKs NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years weve been at the top of the ID Card industry supplying some of the countrys biggest names with access and smart cards, card holders, printed … in a friendly environment where the team really does come first so that we can provide the best possible service to our customers. Technical Support - The Vacancy Were currently searching for a Permanent IT Support Assistant to join our team not only to service ID card production … equipment including software support and integration and provide customer service, but also to have sales skills and also to build their skills as a software integrator by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database. The role more »
Employment Type: Permanent
Salary: £11.44 per hour
Posted:

IT Support Engineer

Swansea, West Glamorgan, United Kingdom
Be-IT Resourcing Ltd
IT Support Engineer Up to £23,000 4 Day Working Week - Driving License Needed In this role, you will be expected to provide fast, effective IT solutions with a friendly and professional service. Along with this you will maintain effective documentation of work done using a ticket … system, manage and support IT infrastructure and support team leader and Helpdesk Manager. With this role, there will be opportunities for your continuous development with vendor certifications and Microsoft, CompTIA certifications. Responsibilities: Ensuring that Incidents and Service Requests are resolved within SLA commitments for our clients with … maintaining ownership of the ticket to resolution. This will including working directly with more experience engineers where required. Liaising with suppliers and third-party IT companies where needed to complete Helpdesk tickets. Updating our internal knowledge management systems with new or changed information arising from tickets. Covering on calls more »
Employment Type: Permanent
Salary: £20000 - £23000/annum
Posted:

IT Support Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
Advania UK Limited
partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: Looking to start a career in IT? As an IT Support Engineer, you would be joining Sipcom , our … if you want to develop in this field. Responsibilities: In this diverse role you can expect to be involved in several aspects of our support service, including: Responsibility for answering calls and responding to tickets Ticket logging, monitoring alerts Undertaking first line fixes Appropriately escalating issues to 2nd and … 3rd line support as required Qualifications & Experience: No prior IT Support Desk experience is required for this role. If you have it, thats great, but the important attributes we are looking for are: Great interpersonal skills An aptitude to learn Please note this role will require more »
Employment Type: Permanent
Salary: £24,000
Posted:

2nd Line IT Support Specialist, EMEA

Newport, Wales, United Kingdom
Hybrid / WFH Options
Vantage Data Centers
deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across … daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle more »
Posted:

IT Support Engineer

South Wales, Wales, United Kingdom
Airbus
to be UK Nationals Only (No Dual Nationals) and able to be security cleared to a UK Eyes Only SC level WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free … to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health/dental insurance/eye tests, cycle-to-work scheme, on-site canteen and coffee shop Family and … #ZEROe) to cleaning up space, sustainability is at the heart of our purpose. So what's your next change? We are looking for an IT Support Engineer to join Airbus Defence & Space at our Newport Site. We have a new opportunity for an entry-level IT professional more »
Employment Type: Permanent, Part Time
Posted:

2nd Line IT Support Engineer

Swansea, Wales, United Kingdom
Searchability®
2nd Line IT Support Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client base more »
Posted:

2nd Line IT Support Engineer

Swansea, Neath Port Talbot, Wales, United Kingdom
Searchability (UK) Ltd
2nd Line IT Support Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2nd Line Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable company with an established client base more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Service Desk Support Officer

Tonypandy, United Kingdom
Hybrid / WFH Options
Cwm Taf Morgannwg University Health Board
Job summary An opportunity for an IT Service Desk Officer, has arisen to join the End User Computing team at Cwm Taf Morgannwg University Health Board, based at Williamstown Information Hub in Tonypandy, with a need to also work at other locations across the organisation. You will provide remote … service desk support services to clinical and non clinical users across the healthboard. The candidate will require some technical experience, supporting users with applications and devices. You must demonstrate experience within ICT within your application which is essential for this role. The role sits within the wider End User … Hybrid working is available where the service needs allow. Main duties of the job An opportunity has arisen to join the ICT Service Desk support team at Cwm Taf Morgannwg University Health Board, based in Williamstown Information Hub in Tonypandy. The successful post holder will work within the ICT more »
Employment Type: Permanent
Salary: £25524.00 - £28010.00 a year
Posted:

IT Support Technician

Cwmbran House, Mamhilad, United Kingdom
Hybrid / WFH Options
Digital Health and Care Wales
Job summary Toassistin the development, maintenance and support the relevant systems for which the applicable Locality Team is responsiblein accordance withspecifications/operational requirements of NHS Wales. Main duties of the job The post holder will be able to: Establish and maintain effective written and verbal communication with individuals … Deployment Services (SCCM, InTune, WSUS) Provide analysis and advice on the interpretation of data produced by those systems and products. Participate in discussions on IT related matters, supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. Our stakeholders include: Cegedim Community Health Councils … Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Essential Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience Commitment to continuing professional development for self ITIL Foundation Certificate or demonstrable equivalent experience Good general knowledge of more »
Employment Type: Permanent
Salary: £28834.00 - £35099.00 a year
Posted:
IT Support
Wales
10th Percentile
£21,250
25th Percentile
£24,500
Median
£27,500
75th Percentile
£30,000
90th Percentile
£36,000