IT Support Jobs in the North East

11 IT Support Jobs in the North East

3rd Line IT Support Engineer

Hartlepool, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
3rd Line IT Support (MSP) Hartlepool £35,000 to £45,000 + Internal Training + Company Benefits + Progression Are you an experienced IT Support Engineer? Are you looking for the opportunity to progress your career within an established and local MSP? Do you want the … ever-growing company who have experience of working with education business all around Europe. On offer is a great opportunity for a 3rd Line IT Support Engineer with 3 Years + background in IT Support to work in a growing team of IT professionals in … an office environment full of knowledgeable and passionate IT specialists. With huge progression and development opportunities to develop skills on an individual needs basis. In this role, the successful 3rd Line IT Support Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd more »
Employment Type: Permanent
Salary: £45,000
Posted:

IT Support Team Lead (MSP)

North Shields, Tyne and Wear, North East, United Kingdom
Ernest Gordon Recruitment
IT Support Team Lead (MSP) North Shields, Newcastle upon Tyne £35,000 to £40,000 + Internal Training + Company Benefits+ Progression Are you an experienced IT Support Engineer from an Managed Service Provider (MSP) background? Are you looking for the opportunity to progress your career … MSP? Do you want the opportunity to work in an ambitious, growing company who have experience of working with start-ups to leading global IT partners. On offer is a great opportunity for an IT Support Engineer who has worked in a Managed Service Provider 2 years+ … to work in a growing team of IT professionals in an office full of approachable, knowledgeable IT specialists. Acting as the go-to expert with-in the organisation, you will be playing a key role in regards to their current and future plans for growth and expansion by more »
Employment Type: Permanent
Salary: £40,000
Posted:

IT Support Apprenticeship

North Shields, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! Baltic Apprenticeships is thrilled to be partnering with a excellent technology service provider who is seeking a dedicated and enthusiastic individual to join their team as an IT Support Apprentice. The client considers themselves to be one of the friendliest, most personable technology service companies in the North East.They work with a wide variety of clients ranging from 1 users to over a 1000 users across multiple sites spread around the world, a majority of their … clients are in the North East however, they now supply IT support to clients globally, with users in India, Kenya, Singapore, Bangladesh,Tanzania and further afield. They have a wealth of experience with working with apprentices in the past to develop and progress them, there is no better more »
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

3rd Line IT Support Technician

Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom
In Technology Group
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city … of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point … of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. more »
Employment Type: Permanent
Salary: £30000 - £45000/annum 31 days holiday, pension, discount
Posted:

IT Support Analyst

Grimsby, South Humberside, North East, United Kingdom
Syntax Consultancy Limited
IT Support Analyst Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT Support Analyst needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start Spring 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party more »
Employment Type: Permanent
Posted:

Junior IT Support Engineer

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Hybrid / WFH Options
In Technology Group
Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a … Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the … IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total of more »
Employment Type: Permanent
Salary: £24000 - £30000/annum 35 days holiday, pension, discount
Posted:

IT Support Apprentice (ICT)

RANDOL HOUSE, MARTINET ROAD, THORNABY, STOCKTON ON TEES, England
MASTERCOPY LTD
We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including … connectivity problems, DNS configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with IT more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

2nd/3rd Line IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Latcom
2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/ more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Team Lead

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Reed Technology
A local business is looking for an IT Support Team Lead to be a technical SME alongside managing and mentoring a small service desk. Working within the IT Team, you will ensure effective service delivery ensuring the security and availability of business systems, network infrastructure and the … . You will lead a user-focused service desk whilst monitoring and maintaining systems and networks. This will include configuring, installing, and supporting all IT systems, diagnosing hardware and software faults and solving technical and application problems. You will have experience in service desk management (Ideally aligned to ITIL … best practices), supporting technical colleagues in a collaborative and fast-paced environment, and ensuring service standards are maintained. You will encompass technical support, drive continuous service improvement and contribute to the successful delivery of IT projects and overall IT Strategy. Experience and knowledge required: Experience as a more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Technician

Durham, County Durham, North East, United Kingdom
In Technology Group Limited
needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting … etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support more »
Employment Type: Permanent
Salary: £20,000
Posted:

IT Support Technician

Darlington, County Durham, North East, United Kingdom
In Technology Group Limited
needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £25,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting … etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support more »
Employment Type: Permanent
Salary: £24,000
Posted:
IT Support
the North East
10th Percentile
£21,000
25th Percentile
£25,250
Median
£32,500
75th Percentile
£33,750
90th Percentile
£36,819