IT Support Technician Apprentice
- Hiring Organisation
- ONE CALL INSURANCE SERVICES LIMITED
- Location
- Saturn Building First Point Balby Carr Bank, Doncaster, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role Provide … hardware problems detected Support colleagues in using computer equipment by providing appropriate guidance and advice To escalate more complex service issues to the relevant IT Support member To escalate non-IT issues internally where required To arrange for external technical support where problems cannot be resolved in house ...