Jobs 1 to 15 of 127

IT Sevice Desk Manager - Manchester - £45,000 + amazing bens

Manchester, Lancashire -
Oscar Associates (UK) Ltd
Develop, document and publish Incident Management standards, including the Major Incident process, ensuring that these documents are updated as and when appropriate; *Ensure that the team operates in line with the ITIL framework for the delivery of all technology related services... *Assist and support the major incident and problem management...
Salary: £45000 per annum + Medical, Life, Pension etc
Posted: 3 days ago

Project Manager - IT Service Delivery

Halifax, West Yorkshire -
The Bridge Ltd
A new opportunity has arisen to recruit an experienced ITIL Service Delivery Project Manager on a contract basis. Based in Halifax, the IT Service Delivery Project Manager will work alongside the Programme Manager, Infrastructure Team, Configuration Manager and existing IT Service Delivery team to develop and implement a plan to...
Rate: Unspecified Market Rate
Posted: 2 days ago

Service Desk Manager, to £41k Bristol

Bristol, Avon -
Experis Ltd
Underpin overhauled service desk operations with ITIL best practice, including systematic structures, frameworks, processes, procedures and associated documentation to consistently ensure the highest possible standards of service delivery... Management reporting and performance management. The successful Service Desk Manager will have: Strong experience of leading a Service Desk function within an...
Salary: £41000 per annum + Excellent package
Posted: 5 days ago

Service Introduction Manager lead

Swindon -
Nationwide
As a minimum requirement you'll: have extensive IT service management experience. Be ITIL qualifed. Be a PRINCE2 Practitioner... What you'll be doing You'll bring IT service management experience and ITIL qualified, certainly with a comprehensive understanding of the key elements and processes relating to service introduction and...
Salary: £40721 - £452245 per annum + excellent benefits
Posted: 10 days ago

Incident Analyst

Chesterfield, Derbyshire -
Royal Mail Group
Have experience with Incident and Knowledge Management processes... Experience of working in an ITIL compliant environment (ITIL Qualified)... Analyse performance data to demonstrate the operational effectiveness of the Incident and Knowledge Management processes as executed by the Suppliers. Ensure process improvements are identified and implemented across all Suppliers focussing on...
Salary: Excellent Salary & Benefits
Posted: 12 days ago

Senior Operator

Taunton -
Hays IT - Uk Posting account
They are looking for a Senior Operator to join their organisation to provide a first class service that executes the operational workload to agreed service levels. The Senior Operator will provide technical expertise to identify and speedily resolve incidents and problems and will help to define optimal operational procedures. The...
Salary: £20000.00 - £22500.00 per annum
Posted: 10 days ago

Service transition and design lead

London -
Hays IT - Uk Posting account
My client, an iconic and reputable local government body based in London is now looking for an experienced and passionate Service Design and Transition Lead to develop and implement service transition plans which ensure the smooth and successful transfer of digital products and services from and through development into business...
Salary: £43000.00 - £47000.00 per annum
Posted: 9 days ago

Audio Visual Services Architect

Birmingham, West Midlands (County) -
SCC
The purpose of the role is to develop services annuity business with experience on the design of comprehensive maintenance and support services with a focus on audio visual and video conferencing solutions... Contribute to building of new resilient and repeatable service models ensuring that any new information gained is fed...
Salary: From £40,000 to £50,000 per annum + Bonus + Car
Posted: 23 days ago

IT Support Team Leader

Luton -
Interquest - IQ ESM
You'll be responsible for ensuring that IT issues & faults reported to the IT team are resolved in the shortest possible time, meeting the department's service level targets, and minimising the disruption to critical systems and you must have experience of leading / managing a team of technicians in an...
Salary: £30000 - £35000 per annum
Posted: 12 days ago

Incident Manager

London -
Real Staffing
A passionate, customer focussed and innovative retail client of mine are currently looking for a bright and enthusiastic Incident Manager to join their team on a permanent basis. If you are keen to work within a fast moving, dynamic environment based in the heart of London - this could be the...
Salary: competitive
Posted: 10 days ago

Major Incident Manager - ITIL, SLA, Service Desk

Birmingham, West Midlands (County) -
Oscar Associates (UK) Ltd
Major Incident Manager - Urgent - Incident, Management, ITIL, SLA, Service Desk - Solihull, Redditch, Coventry, Walsall, Wolverhampton, Birmingham, West Midlands - £40,000 - £45,000 + Benefits. I have a fantastic opportunity for a Incident, Management, ITIL, SLA, Service Desk, Major Incident Manager. The main responsibilities for the Incident, Management, ITIL, SLA, Service Desk,...
Salary: £40000 - £45000 per annum + Benefits
Posted: 5 days ago

Support Desk Manager/Windows Sutton Coldfield £35-40k

Sutton Coldfield -
Greywood Associates Limited
This is not a hands-on technical role but experience working within a Windows environment is beneficial. Responsibilities * Take ownership for the design and implementation of the new IT Helpdesk * Ensure the efficient provisioning of IT Service Desk and Change Management Processes * Manage and motivate the IT Support Team, and...
Salary: £35000 - £40000 per annum + Benefits
Posted: 24 days ago

Incident Manager - £47K - Peterborough

Peterborough, Cambridgeshire -
Harvey Nash plc
To apply you must have experience in the following: * ITIL qualified to V3 Foundation level and Practitioner Certification in Service Desk and Incident Management (Intermediate certificate is highly desirable) * Have a good understanding of the ITIL V3 disciplines and best practice methodologies; * To have practical experience of continual service improvement...
Salary: £42000 - £47000 per annum
Posted: 5 days ago

Service Introduction Leader

Swindon -
Nationwide
In this role you will be part of the IT Service Management & Control senior management team whose responsibilities include ensuring that IT change is planned, bundled, scheduled and deployed effectively... A solid IT background including an understanding of both key ITIL processes and the development lifecycle. Service management experience typically...
Salary: £52000 - £60000 per annum + excellent benefits
Posted: 23 days ago

Service Introduction Leader

Swindon -
Nationwide Building Society
A solid IT background including an understanding of both key ITIL processes and the development lifecycle. - Service management experience typically in excess of 7 years. - An education to Degree standard (although extensive practical experience can compensate for this)... It would be nice if you also had: - An ITIL qualification... - A...
Posted: 18 days ago