5 of 5 ITIL Certification Jobs in Birmingham

OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. ...

customer across all sectors. We cover Service Operations and service desk, AMO, Cloud technology, End User Compute and legacy ITO. We align with ITIL and are agnostic across our delivery capability in relation to core IT, cloud, service desk, EUC tools and technologies. We are passionate about delivery … Aruba, Palo Alto, FortiNet, CheckPoint) at a minimum of associate level.Experience within a multi-client or solution provider would be beneficial.Although not mandatory, an ITIL certification and experience of working within the framework would certainly be preferred. Who we are: At NTT DATA, you have endless opportunities ...

ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques. Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice. Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB. Conduct regular audits, verification and reporting of Configuration Items … Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies, standards and procedures Ensure alignment with ITIL Service Transition and Service Operation practices Drive adherence to agreed processes across internal teams and suppliers Establish and monitor internal controls for configuration governance ...

provide go/no-go recommendations for production deployment Process & Platforms Manage incidents and service requests via ServiceNow (or equivalent ITSM platform), adhering to ITIL processes Contribute to DEX (Digital Employee Experience) initiatives, leveraging platforms such as NexThink to monitor, measure, and improve the meeting room experience Liaise with … layers Room Design Awareness - Understanding of how acoustics, lighting, camera angles, and room layout affect meeting quality for both in‐room and remote participants ITIL Certified - Foundation as minimum; practitioner‐level preferred ServiceNow - Experience working within ServiceNow (or equivalent ITSM) for ticket management, SLA tracking, and reporting Several years ...

What you'll be doing: This is a "hands-on" engineering role that requires in-depth knowledge on relevant technologies and operating systems. The role is expected to provide technical expertise and guidance within the ...