Jobs 1 to 5 of 5

Call Centre/Service Desk Analyst/1st Line Support

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
KEY RESPONSIBILITIES: General responsibilities for a Service Desk Analyst: *To own the SLA for all accounts assigned to them, proactively manage incidents and seek to resolve potential problems for particular calls, following predefined procedures. *Have as strong awareness of contractual requirements and apply these to the work undertaken ensuring that...
Rate: £8.00 - £8.50 per hour
Posted: 21 hours ago

User Access Manager

Milton Keynes, Buckinghamshire -
Boeing
The User Access Manager will be line managed by the Service Operations Manager and will work with the SCIS DP Service Desk manager and process owner, support teams and stakeholders to ensure respective ITSM SLAs & KPI’s are delivered to the customer’s expectations. The position will have direct line...
Salary: Competitive
Posted: 19 hours ago

Service Delivery Manager, c£50 - 60k + Benefits - High Wycombe.

High Wycombe -
The People Network
Lead Vendor Service Delivery teams... To be considered for this role you will be an experienced Service Delivery Manager with the following skills / experience: *Experience working as a Service Delivery Manager in a large company. *Experience managing an Application Service Delivery environment. *ITIL Certified. *Problem, Incident, Change Release Management experience... *...
Salary: £50000 - £60000 per annum + Pension, Health, Benefits
Posted: 16 days ago

User Access Manager (Service Desk, IT Support, User Management)

Milton Keynes, Buckinghamshire, United Kingdom -
Boeing
The User Access Manager will be line managed by the Service Operations Manager and will work with the SCIS DP Service Desk manager and process owner, support teams and stakeholders to ensure respective ITSM SLAs & KPI’s are delivered to the customer’s expectations. The position will have direct line...
Salary: Competitive salary
Posted: Yesterday

Application Team Lead / Team Management

High Wycombe, Home Counties -
Church International
This includes the line management of all team members, and a continuous development of capability within the team along with managing the prioritisation and allocation of work across the team. In addition, the Team leader will need to ensure all applications and systems supported by the team perform to agreed...
Salary: £70,000 per annum
Posted: 22 hours ago