4 of 4 ITIL Certification Jobs in Hampshire

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams ...

application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. … deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: ITIL qualification desirable. Full clean driving license is preferable. Palo Alto experience Checkpoint experience Firewall Orchestration ...

Knowledge in Defence (KiD) Defence Logistics Framework (DLF) Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working in a bid/proposal environment including understanding customer requirements and the tasks needed to demonstrate compliance, estimating costs/… complex and environments Adept at analysing complex situations, identifying problems, and proposing effective solutions Experience of working with MOD frameworks and organisation Desired skills ITIL Certifications Experience in Logistics Modelling activities Experience as a Control Account Manager (CAM) Project Management experience The Job Description and duties included within ...

equivalent knowledge and skills gained through a combination of alternative study and employment. Evidence of continuing professional development pertaining to this post. Desirable Vendor certification relating to network and/or telecoms. ITIL qualification. Experience & Knowledge Essential Able to demonstrate experience of supporting network infrastructure, gained within ...