Jobs 1 to 15 of 37

Service Manager

City of London -
Hays IT - Uk Posting account
And that incidents and problems are managed and resolved in an effective and efficient manor - Control contracted costs, drive service excellence and mitigate risks - Monitor stakeholder satisfaction levels, respond to stakeholder queries and complaints, escalating when necessary and ensuring that corrective action is taken by the delivery organisations - Provide advice,...
Salary: £45000.00 - £48850.00 per annum
Posted: 17 days ago

Service Design Manager

City, London -
Rullion IT Plus
Our large Media and Broadcasting client requires a Service Design Manager for an initial 3 month contract role. Candidates must be ITIL qualified and delivery focused. Candidates must be ITIL Qualified and have experience of the following. *Experience of working with multiple stakeholders at all levels of the organisation. *Demonstrable...
Posted: 2 days ago

Global Problem Manager

London -
Church International
Skills. MUST have team management experience , extensive global problem management and experience of implementing and establishing problem management processes across a large, global company. Ideally ITIL certified... CIL is committed to equal opportunity and is an REC “Diversity Pledged Recruiter”. If you do not hear from us within 7 days...
Rate: £450 to £550 per day
Posted: 2 days ago

Service Delivery Manager

East London -
VIT
Our client, a successful IT Managed Service Provider is seeking a driven and experienced Service Delivery Manager to join their rapidly growing team.The successful candidate will be responsible for building and maintaining long term customer relationships and ensuring delivery teams are meeting contractual obligations and SLA’s... Help to...
Salary: From £45,000 to £55,000 per annum
Posted: 4 days ago

1-2 Year Experience Required Support Opportunity -Financial IT

City, London -
Harrington Starr
Helpdesk, Support, 1st Line) My client, a highly recognised and established low latency trading + data business, are seeking candidates for a Junior Service Desk Opportunity ( Helpdesk, Support, 1st Line). Having been leading the way for close to a decade, this organisation has already gained massive market share without looking to...
Salary: £23000 - £25000 per annum + benfits
Posted: 2 days ago

Hot - Service Desk Analyst - City Brokerage

London -
Harrington Starr
An exceptional brokerage client of Harrington Starr, based in the City of London, Are seeking a Service Desk Analyst (1st Line, Support, ITIL, MS, Active Directory) to join their busy and rapidly growing team... To be fully qualified for the Service Desk Analyst (1st Line, Support, ITIL, MS, Active Directory)...
Salary: £30000 - £32000 per annum
Posted: 5 days ago

Project Manager

City, London -
Spring Technology
Our client ,a global leader ,are currently going through an expansion process and are looking to hear from Project Manager's who are looking to further their careers with this leading brand. Based in the City of London (NOT Finance) your role will be in theory a straight-forward PM...
Salary: £50000.00 - £55000.00 per annum + Bonus + Excellent bens
Posted: 6 days ago

Head of IT - Financial - Contract or Permanent

London -
Westbourne Partners
Opportunity for a Contract or Permanent Head of IT / Infrastructure to join a young, growing Financial Company employing around 500 people in 4 sites across the UK. The successful candidate will have have previously held "head of IT" or "head of IT Infrastructure" roles. As part of our strategic growth...
Posted: 4 days ago

Incident Manager - ITIL - Insurance

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification, is required for an initial 3 month period (potentially to be extended further) based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/...
Rate: £400 - £450 per day
Posted: 9 days ago

Incident Manager - ITIL - London

London -
NFP Group Ltd
Incident Manager, with excellent Incident Management and Project Management experience with an ITIL qualification based in Central London... This will include defining and managing all service delivery orientated service KPIs including SLA & OLA's, assisting with incident/problem management issues, incident communications and manage root cause analysis (RCA), all within...
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: 9 days ago

Service Architect - DV Cleared or Eligible

London -
Capita - ITMS
The Role:- My client a central government client is looking for an ITIL qualified Service Architect is required to lead the design, development and implementation of the Service Operations capability for a range of new IT solutions delivered by a large and complex technology project... Development and delivery of key...
Rate: £550 - £600 per day
Posted: 13 days ago

Service Manager, Investment Banking, London

London -
TEKsystems
Responsible for the running of high priority financial crime and anti-fraud systems, the Service Manager must be ITIL certified, with an understanding of regulatory risks and controls gained from an investment banking background. Engaging with a global team, the Service Manager will be responsible for Incident Management across a...
Salary: £65000 - £80000 per annum + bonus and benefits
Posted: 3 days ago

Problem Manager - ITIL - Financial Services

London -
NFP Group Ltd
A leading UK Financial Services Organisation requires a Problem Manager to help set up and own robust ITIL processes to ensure the effective resolution of problems and root cause analysis to resolve and eliminate common and recurring problems ensuring the business receive continuous improvement of IT services. The role will...
Salary: £55000 - £65000 per annum + £6k car 8% Pension Bonus etc
Posted: 4 days ago

Incident Process Manager

City, London -
Advanced Resource Managers
ITIL. * Service Management... * BMC Remedy... As the Incident Process Manager; you will govern, improve & maintain all incident management processes across a large Government contract. Responsibilities: * drive operational assurance & governance across the incident management teams... * report on suppliers to show compliance across incident management. * drive service improvement across the incident management...
Salary: £50000 - £60000 per annum + benefits
Posted: 6 days ago

Service Desk Manager - Urgent - Banking

London -
Etech Partners
As a company they provide services to over 100 Hedge funds, Brokers and Private Equity Houses in London ... Adherence to ITIL best practice processes Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes... Time management, ability to manage incidents within specified SLAs... Perform regular 1...
Salary: From £44,000 to £45,000 per annum Excellent Benefits
Posted: 5 days ago