Jobs 1 to 15 of 37

Incident Manager

You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
City of London -
Eligo Recruitment
Salary: £45000 - £55000 per annum + Full Benefits
Posted: 9 hours ago

Service Desk Manager- Managed Service Provider

This will be achieved by management of a team (14+ staff), ensuring swift resolution of incidents, coordinating all appropriate resources, ensuring SLA’s and KPI’s are adhered too and managing client expectations through ITIL best practice. Our service desk manager will have: Proven Service Desk management experience... Ideally ITIL...
Sidcup, Kent -
@ITS
Salary: From £45,000 to £53,000 per annum + benefits
Posted: 6 days ago

Service Desk Manager- Managed Service Provider

This will be achieved bymanagement of a team (14+ staff), ensuring swift resolution of incidents,coordinating all appropriate resources, ensuring SLA's and KPI's are adheredtoo and managing client expectations through ITIL best practice... - Proven Service Desk management experience. Ideally ITIL certified, certainly ITIL aware/experienced. Familiar and experienced...
Sidcup, Kent -
@ITS
Salary: From £45,000 to £55,000 per annum + benefits
Posted: 2 days ago

Service Architect / Service Designer

Ensure efficient handover to service delivery of contract and other supporting information. *Build strong relationships with sales function, service delivery teams and customers. *Demonstrate knowledge of Desktop and Data Centre managed services... *Previous experience in a similar position designing complex, large scale transformation IT Services (involving Data Centre, Service Desk,...
London -
Polar Recruitment
Salary: £50000 - £65000 per annum + + Bonus + Car + Benefits
Posted: 2 days ago

Service Design And Transition Lead

Track and report on transitions ensuring that any lessons learned are taken into account in future releases, Ensure that all changes and releases are properly reflected in the department's configuration management systems... Good understanding of project management principles. Broad understanding of infrastructure, networking, operating environments and data integration processes...
City of London -
Hays Specialist Recruitment Ltd
Rate: £380.00 - £400.00 per day
Posted: 7 days ago

Solution Architect - Home based with travel - infrastructure

About the role. We have an opportunity for a Solution Architect to join the IT Enterprise Services Division of the UKs Leading Business Process Outsourcer. This is a varied role that will provide IT Solution Architect services across everything from presales to governance to project management. Although home based, the...
London -
FT Select
Salary: From £70,000 to £80,000 per annum plus car, bonus and benefits
Posted: 5 hours ago

Application Support Analyst

Our client, a market leading international firm within the financial services industry, is looking for a 2nd line Support Analyst to provide support across a number of markets. The role based in the City, will involve providing both 1st and 2nd line technical advice, proactively resolving issues and to provide...
City, London -
DCV Technologies
Posted: 3 days ago

Web Services Manager London 3 month contract - Up to £425 per day

Web Services Manager is required for leading Global Law Firm based in the City on an initial 3 month contract basis. The Service Manager will be responsible for overseeing the work of the Web Services Support Team made up of 3 analysts and will also work alongside other IT Services...
London -
Spencer Rose
Rate: From £375 to £425 per annum
Posted: 4 hours ago

Web Services Manager London Up to £50,000 base

Web Services Manager is required for leading Global Law Firm based in the City on a permanent or 12 month fixed term basis. The Web Services Manager will be responsible for overseeing the work of the Web Services Support Team made up of 3 analysts and will also work alongside...
London -
Spencer Rose
Salary: From £45,000 to £50,000 per annum
Posted: 4 hours ago

Intranet / Extranet Manager

ITIL, Team Management, Personal Development, Legal, Intranet, Extranet... You will be tasked with managing the Intranet & Extranet team, fielding support calls from the Business... This should include Performance Reviews, Monitoring KPIs, in-team Project Management and Personal Development etc. You should also be the kind of person who is happy...
London -
Venturi
Rate: £350 - £435 per day
Posted: 5 hours ago

Service Transition Manager ITIL Investment Management

Service Transition Manager ITIL London to £75k Service Transition Manager / Release Manager / Change Management (ITIL)... Requirements: - Experience as a Service Transition Manager within an enterprise scale environment - Advanced orIntermediate ITIL certification - Experiencewith Capacity & Performance management, Change Management, ServiceImprovement and Service Transition experience - Understanding ofDelivery/Release processes and controls - Team Management -...
City, London -
Client Server
Salary: £65k to £75k + bonus + benefits
Posted: Yesterday

Database (Oracle) Delivery Manager - Tier 1 Bank - VP

Engage with process improvement teams. Single point of contact for all Service Delivery functions... Service Level Agreements (SLA) improvement... Monitor, measure and report on SLA... Lead identification of continuous improvement opportunities. Set process improvement goals/KPIs, and drive continuous improvement efforts. Oversee certain service management processes (e.g... Performance monitoring (...
London -
Nicoll Curtin
Salary: £85000 - £115000 per day + Bonus + Excellent benefits
Posted: Yesterday

Telecoms Provisioning & Project Engineer

Provisioning - Pre Sales - Engineer... You will be asked to lend your skills in a Pre-Sales capacity alongside the sales team when in discussions with a customer. When the sale is made to the client you be the customer contact from this point until the solution goes live and cover...
London -
IQ Telecom
Salary: £30000 - £35000 per annum
Posted: 9 days ago

Release Delivery Manager - Project Management / Oracle / Agile

They have a multi-billion pound turnover and operate alongside some of the biggest names in Europe. The Release Delivery Manager will be responsible for the release and delivery of projects into an ever changing environment. The Release Delivery Manager will be working closely with the Change Manager, Development teams...
London -
Venturi
Salary: £40000 - £50000 per annum + 15% bonus + 15% NC pension
Posted: 21 days ago

Infrastructure Delivery Manager - Tier 1 Bank - Unix/Oracle

Engage with process improvement teams. Single point of contact for all Service Delivery functions... Service Level Agreements (SLA) improvement... Monitor, measure and report on SLA... Lead identification of continuous improvement opportunities. Set process improvement goals/KPIs, and drive continuous improvement efforts. Oversee certain service management processes (e.g... Performance monitoring (...
London -
Nicoll Curtin
Salary: £85000 - £115000 per day + Bonus + Excellent benefits
Posted: 2 days ago