1 ITIL Certification Jobs in New Quay

plan of activities and resources and ensure these are implemented. Architectural and service delivery: Adhere to a best practice Service Management and Architectural framework (ITIL, TOGAF) Ensure that user experience and satisfaction is at the forefront of all activities. Drive customer satisfaction to over 90% and ensure SLA attainment … Desirable Education to degree standard and/or equivalent qualifications/experience (E) Ideally Microsoft Certified Solutions Expert or equivalent qualifications and experience (E) ITIL qualification (Foundation Minimum) (D) TOGAF (D) In-depth expertise in Productivity environments (E) Excellent working knowledge of SharePoint Online and OneDrive for Business. (E … Demonstration of the technical skills needed to handle innovation and change resulting from the implementation of new IT solutions (E) Experience of working with ITIL based Service processes and functions including Service Desk and Service Process Managers (E) Experience and knowledge of supporting technical solutions in a complex, multi more »