Jobs 1 to 4 of 4

Service Desk Team Lead / Supervisor

Cardiff, South Glamorgan -
CPS Group UK
To act as a point of escalation, mentoring and training for the IT Service Desk Team identifying problems that require more in depth analysis and offline working to see a resolution... Ensuring the teams KPIs and SLAs are being adhered to and improved where possible through mentoring and development of...
Salary: £23000 - £28000 per annum + Excellent benefits
Posted: 5 days ago

Service Desk Analyst, X2

Newport, Gwent -
Sanderson
Support of mobile telephony devices and tablets, including Apple, Android and Microsoft operating systems... Good working knowledge of Microsoft Office Suite 2007 / 2010. An understanding of Microsoft networking environment is essential. Strong working knowledge of Microsoft software and systems... Good understanding of the Windows operating systems especially Windows 7... ITIL...
Salary: £17 - £20 per annum + Benefits Package
Posted: 17 days ago

SQL Support Analyst

Cardiff, South Glamorgan -
Digitech Resourcing Ltd
The role requires the use of SQL Server/Oracle and you will be providing issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by the client. Responsibilities for the SQL Server Support Analyst: Supporting client’s existing configurations and day-to-day...
Salary: Up to £34,000 per annum
Posted: 6 days ago

ITSM/ Service Design Consultant (ITIL)

South Wales -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 4 days ago