Information Technology Infrastructure Library (ITIL) Certification Jobs in South Wales, Wales

You will be accountable for the following - -Managing, mentoring and coaching a team of Service Support Analysts to provide direction and structure to the ITIL life cycle and the part they play in it... -Implement incident management processes which include incident detection and recording, classification and initial support, investigation and...

Problem Management... Change Management... Cisco certified to CCNA or equivalent professional qualification. Technical competence and experience with network technologies i across a range of the following; Cisco (Routers, Switches, Nexus, 6500 VSS, ACE/SSL and ASA), Checkpoint firewall and Juniper firewalls (SRX and SAs), Technical competence and experience of Network...