Jobs 1 to 15 of 46

Service Architect - ITIL - Service Design - Service Management

London -
Etrali UK Limited
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management within the organisation... Champions service management and associated processes and procedures within the organisation, operating within the ITIL frameworks. Takes...
Posted: 4 days ago

Service Architect

London -
Capita - ITIN
The purpose of the role is to produce, manage and deliver service management design products and to be a key contributor to the development of Service Architecture and Service Management in DCC... Champions service management and associated processes and procedures within DCC, operating within the ITIL frameworks... Takes a lead...
Rate: £400.00 - £450.00 per day
Posted: 20 hours ago

Service Manager

Sheffield, South Yorkshire -
Harvey Nash plc
Candidates should have ITIL V3 Foundation as well as good experience in a similar customer facing role in Service Management, Service Delivery Management or Client Relationship Management and which demonstrates experience of managing multiple customer contacts. Services being provided are network MPLS solutions and other telecoms related services... 70% of...
Salary: £45000 - £50000 per annum
Posted: 4 days ago

Change Analyst (ServiceNow) - Contract - Newcastle

Newcastle Upon Tyne, Tyne and Wear -
Fruition IT Resources Limited
Fruition IT is seeking an experienced Change Analyst to join an existing team that is responsible for working with the business and key stakeholders to ensure adherence to the Change Management Process and also to manage these daily requests... ITIL V3 Foundation. Microsoft office (word / excel etc.) Preferred Experience: Some...
Posted: 3 days ago

Configuration Controller

Atherstone, Warwickshire -
TNT Global IT
Use the appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB), ensuring that appropriate data, forms and configuration items (CIs) are available for use by all authorised personnel... Acts as primary point of contact between the organisation and...
Salary: Competitive Salary + Benefits
Posted: 17 days ago

ICT Service Desk Manager

Coventry, West Midlands (County) -
You will be committed to the continuous improvement of Service Desk processes and procedures and will support its people to achieve the highest standards of customer service... You will be educated to a degree level or equivalent, have 2 years solid experience in a Service Desk Team Leader/Manager type...
Salary: From £32,632 to £35,728 per annum
Posted: 7 days ago

Service Architect (Solution Design / ITIL)

London -
My client is looking for Service Subject Matter Experts (SMEs) and Service Architect (Solution Design / ITIL) to work on either singular or multiple accounts and again this will depend on experience... - Experience developing solution strategy, governance models, SLA framework... - Advanced negotiation and financial modelling skills... - ITIL V3 experience qualified to...
Salary: £65k - £90k plus competitive package
Posted: 2 days ago

Service Desk Analyst

Crewe -
Shortlist Recruitment
Key technical skills needed for the Service Desk Analyst position: - Demonstrable Windows Server and AD skills - First line service desk experience. - Microsoft Exchange setup and administration - Office 2003 to 2010 - SQL Server administration - Good all round Networking skills - VPN support - Exchange User Management - Administration of Storage Area Networks - Knowledge of...
Salary: £20000 - £21000 per annum + benefits
Posted: 2 days ago

IT Service Transition Manager

Kingston upon Thames -
Kingston University
As part of our new ambitious management team this will be your opportunity to shape and develop the service management capabilities of this large institution... We are embarking on our service management journey that will enable us to embed a culture of excellence and continuous improvement allowing us to provide...
Salary: £40,073 - 48,206 per year + Excellent Benefits
Posted: Yesterday

Service Manager / Incident Manager - Global Brand

Reading, Berkshire -
Coal IT Services
Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, with particular regard to regulatory compliance... Provide management of the ITIL Service disciplines covering Incident, Problem and Change Management... Proven Service Delivery experience in the Telecoms or IT industry... SC...
Salary: Unspecified Excellent Basic + Bens
Posted: 2 days ago

ICT Service Delivery Manager (6 month contract)

Oldbury, West Midlands (County) -
CF Appointments
Job Title: ICT Service Delivery Manager (6 month contract) Location: Oldbury, West Midlands... - Management of the IT Service Delivery Team including responsibility for service desk, application support, career development and staff appraisals - Definition of service level agreements (SLA’s) in relation to contracted services, ensuring the SLA’s are achieved;...
Rate: From £45,000 to £45,000 per annum
Posted: Yesterday

Service Transition Manager (ITIL, Service Delivery) - £50k

Coventry -
Ampersand Consulting
Transition management experience in complex technology based outsourced businesses... Able to successfully demonstrate the implementation and continual improvement of a Service Transition framework. Change management experience. Previous Service Delivery experience is desirable... Our client provides all the tools you need to build a successful career in Service Transition/ Service Delivery.
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: 25 days ago

ITSM / ITIL Service Architect

Berkshire -
Networking People
client facing service design roles; Creation of service design deliverables; ITSM applications; Hosted Services; Managed Services; Provisioned services. ITIL V3 Expert, with specific attention to service design lifecycle, and PPO. Ideally experienced with Six sigma, Cobit 4 or 5 and ISO 20000. Develop and document the service definitions in conjunction...
Salary: £60000 - £70000 per annum + Car Allowance + Bonus + Bens
Posted: 5 days ago

Asset Manager Team Lead

Hatfield, Hertfordshire -
Reporting to the Asset Management Service Lead, the successful candidate will be a company ambassador and a respected authority across GIO for any Asset management business function... Perform consultancy services for New Business opportunities, including presenting and demonstrations of the toolsets capabilities and benefits to customers standard Asset Management interfaces.....
Salary: comprehensive benefits scheme
Posted: 23 hours ago

Infrastructure Manager - 6 Month Contractor - West London

West London -
Oscar Associates (UK) Ltd
I am looking for an experienced Infrastructure Manager with experience in Application Support, Infrastructure & operations, Business analysis and Desktop / Service desk to start a 6 Month contract ASAP. you will be looking after a busy helpdesk with 6 members of staff, I am looking for someone who is able to...
Rate: £200 - £250 per day
Posted: 2 days ago