Jobs 1 to 15 of 61

Global Head of Problem Management - ITIL - Proactive Problem Managemen

Reading, Berkshire -
WBRS
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 2 days ago

Global Head of Problem Management - ITIL - Proactive Problem Managemen

London -
WBRS
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 2 days ago

Global Head of Problem Management - ITIL - Proactive Problem Managemen

Manchester, Lancashire -
WBRS
A globally recognised IT Services Company is looking for a Global Head of Problem Management to join their Service Management function. The purpose of the role is to own the processes governing problems and major incidents in the business and minimise disruption of service in accordance with ITIL best practice...
Posted: 2 days ago

Group Infrastructure Manager

Bournemouth -
Hays IT - Uk Posting account
The role will involve management of a team of 13 engineers - part service desk and part infrastructure engineers - to include ensuring SLAs are met and a high level of service is provided, delegating project work to the IS engineers, coaching and mentoring members of staff and performing staff appraisals and...
Salary: £40000.00 per annum + Car Allowance
Posted: 23 days ago

Director Global IT Service Delivery

Nottingham, Nottinghamshire -
University of Nottingham
Join us to drive a transformation in our service delivery capability across the Nottingham, China and Malaysia campuses. Establish and energise the team and create a culture of continuous improvement and innovation to meet the needs and expectations of our creative, technology-savvy students and researchers... You will be a...
Salary: Competitive Salary Package
Posted: 14 days ago

Service Desk Analyst

Norwich, Norfolk -
Cooper Lomaz Recruitment Ltd
You ll be managing calls within SLA time-scales, assisting specific tasks directly, monitoring incidents in multiple queues and working alongside system administrators... Key skills required: ITIL Version 3 Excellent customer service skills Previous experience in Service Desk roles is vital Ability to work in a team and independently Full...
Rate: £80 - 100 per day
Posted: 2 days ago

Service Owner Support

Swindon -
Hays IT - Uk Posting account
RWE GBS UK has outsourced IT services in line with industry standard ITIL service towers... Key Experience - Experience of operating in a matrix management organisation with multidisciplinary teams to facilitate and achieve service improvement initiatives - Demonstrable experience of working in an ITIL Service Delivery/Customer Services environment - Demonstrable experience of...
Salary: £22000.00 - £27000.00 per annum + bens
Posted: 23 days ago

Service Manager

City of London -
Hays IT - Uk Posting account
Service Delivery Manager - ITIL V3 expert My client is looking for a strong, experience service manager to take leadership to ensure the businesses IT needs are met and to take control of SLA's with clients and 3rd parties to ensure delivery and customer and client services... A thorough understanding...
Salary: £65000.00 - £75000.00 per annum
Posted: 2 days ago

Supplier Relationship Manager

Leeds -
Hays IT - Uk Posting account
This includes control over, and accountability for, contract management, performance management, management of commercial arrangements and provision of robust governance processes and meetings. ESSENTIAL REQUIREMENTS FOR THE ROLE Skills: - Ability to engage partners and team members at all levels of the organisation- Ability to accomplish results through others, particularly by...
Salary: £65000.00 - £78000.00 per annum + bonus and benefits
Posted: 6 days ago

Technical Author - Middlesex or Ashford Locations - £350 PD

Middlesex -
Coal IT Services
An exciting opportunity has arisen with a global brand for a Technical Author / Technical Writer to join an exciting project. Technical Author will create IT technical documentation including systems processes, technical tasks, user guides and work Instructions. The successful Technical Author will need to have experience of the following: Thorough...
Rate: £450 per day
Posted: 2 days ago

Service Analyst

Leeds -
Hays IT - Uk Posting account
The Service Analysts will be responsible for undertaking vital tasks to ensure that Service Management duties are effectively carried out within the National Team. The client regards this position as high level type role and one that candidates who are wishing to apply for must demonstrate a broad understanding of...
Salary: £30764 - £40558.00 per annum + Benefits
Posted: 24 days ago

Head of Service Delivery

Manchester, Lancashire -
Harvey Nash plc
A fast paced and innovative retail organisation, based in Manchester, is looking for a Head of Service Delivery to fill a newly formed role within their IT Leadership team. The successful candidate will have proven experience with large scale implementations of ITIL processes and procedures, and ideally be certified up...
Posted: Yesterday

Service Transition Manager - Coventry based

East Midlands -
DP Connect
The ideal Service Transition Manager will have previous experience in delivering successful programmes including drafting, implementing and managing SLAs, OLAs, KPIs and complex on-boarding plans to required quality, timescale and budget within an ITIL environment. The successful Service Transition Manager should be ITIL V3.0 certified (or have extensive...
Salary: £40000 - £50000 per annum + Car Allowance and Pension
Posted: 16 days ago

Configuration Delivery Manager - Contract - ITIL - London

City of London -
Nicoll Curtin
Duties will include; - Previous experience of working in an ITIL service management environment. - Previous experience of working with change and configuration management processes. - Ability to engage senior business representatives in an effective manner, including understanding the business aspect of service and operational delivery issues. - Ability to analyse and interpret complex...
Posted: 23 days ago

Configuration Manager (MOD Related)

South East England -
Hays IT - Uk Posting account
The team this role will be working in are responsible for implementing and policing Service Management practices, maintaining the Technical Service Catalogue and managing the Configuration Management Database... It would be a distinct advantage, if SFIA (Skills Framework for the Information Age), CFMG (Configuration Management) and ITIL V3 Foundation Certificates...
Rate: £350.00 - £400.00 per day + dep on experience
Posted: 9 days ago