Jobs 1 to 15 of 43

Service Architect

London -
DP Connect
You will have a sound, broad knowledge of IT and an excellent understanding of how operational service delivery relates to other areas of IT and how it impacts on other business functions. - You will have in depth service management experience & understanding of ITIL (V3). Demonstrable experience of designing Service Management...
Rate: £550 - £600 per day
Posted: 14 days ago

Project Manager (Service Delivery)

Leeds, West Yorkshire -
Urgent Project Manager / Service Delivery - ITIL. Urgent Project Manager within Business Services required for a 6 month contract based in Leeds. Reporting into the Service Owners, the role will provide service related information to key business stakeholders and maintain relationships with strategic contact points within the business. You will also...
Rate: £450.00 - £500.00 per day
Posted: 23 hours ago

Capacity & Availability Manager

Leeds -
Hays IT - Uk Posting account
The Capacity and Availability Manager will work closely with the ICT Services Operations Lead to deliver effective processes for Capacity and Availability which is aligned with ITIL best practice... It will be the duty of the post holder to ensure that the reliability and performance of services meet or exceed...
Salary: £30764.00 - £40558.00 per annum + Benefits
Posted: 11 days ago

Principal Change Analyst (Bristol)

Bristol, Avon -
Everything Everywhere
Take responsibility for the quality of service delivered by the ITIL Practice regarding Change Management... Allocate Change Management tasks in line with ITIL Practice... You'll definitely: Have in depth theoretical and practical knowledge of ITIL Change Management, plus a decent understanding of ITIL disciplines including Incident and Problem Management...
Salary: £Competitive+benefits
Posted: 7 days ago

Service Analyst

Leeds -
Hays IT - Uk Posting account
The Service Analysts will be responsible for undertaking vital tasks to ensure that Service Management duties are effectively carried out within the National Team. The client regards this position as a high level type role and one that candidates who are wishing to apply for must demonstrate a broad understanding...
Salary: £30000.00 - £40000.00 per annum
Posted: 12 days ago

Incident Manager

Belfast -
Capita - ITIN
Key Areas of responsibilities * Design, develop and promote the Incident Management policy and process * Design, prepare and conduct training courses relating to the Incident Management Process * Design, prepare and conduct training courses on the Service Management Toolset for Incident and Service Request Handling * Manage the effective functioning of the process...
Salary: £25000.00 - £35000.00 per annum
Posted: 13 days ago

Head of Technical Customer Support

Cambridge, Cambridgeshire -
Cambridge University Press
This is a newly created senior role working within our Customer Services team and offers an exciting opportunity to build and lead the Technical Customer Support function for all the Press's digital products globally. You will be responsible for partnering with Company-wide Technical, Operations and Sales and Marketing...
Posted: 12 days ago

ITIL Service Desk Manager

West Bromwich, West Midlands (County) -
Experis Ltd
We are currently looking to recruit an ITIL Service Operations Manager/ ITIL Service Desk Manager. (ITIL V3, LANDesk, Service Desk) The role will be mentoring and managing to Direct Reports of the 1st and 2nd line teams within a desktop and service desk environment. You will be further required to...
Salary: £50000.00 - £60000.00 per annum
Posted: 5 days ago

IT Support Analyst (ITIL / Trade floor) (Immediate Start Only)

London -
Hays IT - Uk Posting account
IT Support Analyst (ITIL / Trade floor) (Immediate Start Only) required on a contract basis for a London based commodity trader. The ideal candidate must come from a strong technical background and be ITIL v3 certified. You must have: * Previous experience in a large enterprise environment ideally banking or a trading...
Rate: £175.00 - £210.00 per day
Posted: 5 days ago

Service Desk Agent

Durham, County Durham -
Experis Ltd
The role requires a passion for customer service delivery, excellent problem solving and communication skills, and a high level of IT knowledge... Microsoft desktop platform. Linux desktop platform... Active Directory, LDAP, RADIUS, Identity Lifecycle Management and related products. Email technologies (including Microsoft Exchange) End user computing peripherals (printers, scanners, MFDs,...
Rate: £125.00 - £250.00 per day
Posted: 15 hours ago

Service Transition Manager

West Midlands (County) -
SBC Recruitment Ltd
work closely with the Service Architecture team to gain formal handover into transition, you will Develop and share Transitional methodologies and best practices with the Service Architecture team as well as Service Delivery Managers, setting foundations for a standardised approach for Service Transition. Key skills required by the Service Transition...
Salary: From £45,000 to £55,000 per annum + Benefits
Posted: 5 days ago

Service Desk Analyst / Helpdesk / 1st line support

Croydon, Surrey -
Coal IT Services
My client is one of the world leaders in engineering and development consultancy employing more than 17,000 staff working in 150 countries and with an annual turnover exceeding £1 billion. My client was awarded one of the top 10 companies to work for which reflects their commitment to their...
Salary: From £24,000 to £26,000 per annum
Posted: 47 minutes ago

IT Support Manager (Change & Transition)

Bath, Avon -
University of Bath
With the Service Manager (Service Desk) you will establish and manage a robust change management process for the department... You’ll also need to be ITIL Version 3 Foundation qualified with experience of managing changes using an IT Service Management System. ITIL V3 Intermediate Capability stream qualification: Release, Control and...
Salary: From £30,728 to £36,661 per annum
Posted: 15 days ago

Change and Release Manager

Leicester -
Hays IT - Uk Posting account
Job Purpose As part of this transforming IT services are seeking to invest in a talented Change and Release Manager who working alongside the operations team will help drive the maturity of Change and Release management including service transitions processes to ensure a continual high available and quality IT services...
Salary: £40847.00 - £45954.00 per annum + Excellent Benefits
Posted: 18 days ago

IT Service Delivery Manager-ITIL

London -
Interquest - Sand Resources
Strong ITIL implementation skills and experience. +Experience of IT Project Management. +Experience of managing desktop environments and leading a 1st and 2nd line technical support team. +Experience of managing third party suppliers with operations and capacity planning experience... +Experience of developing SLA's and managing budgets. +Experience of testing methodologies...
Rate: £300.00 - £375.00 per day
Posted: 26 days ago