Jobs 1 to 15 of 44

Interim Head Of End User Services

Yorkshire and the Humber -
Real Staffing
The post holder will be responsible for providing a platform for the delivery of an enhanced, customer focused IT/AV help and support service through the adoption of best practice IT Service Management principles... The successful candidate will have a proven track record of promoting customer service excellence and will...
Rate: £300 - £400 per day + Dependent on experience
Posted: 27 days ago

Service Architect

London -
Search Consultancy
We have multiple contract opportunities for experienced ITIL Managers / Service Architects to join an ongoing project with our client in London. They are providing shared data services for a number of clients and suppliers and are looking for a Service Architect to set-up new Service Management processes to support...
Rate: DOE
Posted: 6 days ago

IT Services Manager, Retail

London -
ARC IT Recruitment Ltd
This is a great opportunity for an IT Services Manager to join a highly respected international retail client. You will be working in their head office managing the IT Services team, ensuring that these services are delivered to agreed SLAs. Responsibilities Oversee the day to day running of the team...
Salary: £55000 Per Annum +car allowance+ bonus + benefits
Posted: 3 days ago

IT Service Desk Manager

Bedford -
Incite Insight
This position is based on the outskirts of Bedford and is a three month contract... Responsible for: Managing team rotas and ensuring that the Service Desk function operates throughout hours agreed with the business and is staffed accordingly. Ensuring issues are effectively escalated within agreed Service Levels. Ensuring communication with...
Rate: £30,000 - £40,000 per year
Posted: 5 days ago

IT Trainer

Plymouth, Devon -
Premier IT
Role: IT Trainer Skills: IT Trainer, ITIL, Prince2, Teaching, Examiner I have an IT client based in Plymouth who is looking for an IT Trainer with experience of: Training, ITIL, Prince2 and teaching on a permanent basis... Service Desk Skills/Experience Required Excellent communication skills. ITIL V3 Foundation Certificate. ITIL...
Salary: £40000 per annum
Posted: 5 days ago

Infrastructure Services Manager

Croydon, Surrey -
Complete Tech Limited
One of the UK’s most recognisable and desired brands to work for are seeking an Infrastructure Services Manager to manage the Infrastructure and Services to the business to an agreed SLA (Service Level Agreement) and the delivery of the objectives for a particular area of the business... Accountable for...
Salary: Up to £55,000 per annum + Company Car or £5,000 Car Allowance + 15% Bo
Posted: 18 hours ago

IT Service Manager

Bristol -
ITIL V3... Project Management... Are you an ITIL Service Manager looking for a challenge within a greenfield role?... This is a brand new IT Service Manager position that has been injected into the Group Service Delivery capability due to continual growth in a demanding B2B level. This is a greenfield...
Salary: £45000.00 - £50000.00 per annum + Car
Posted: 7 days ago

Project Manager - IT Infrastructure

West London -
Poole and Partners
A global media and advertising group that owns prominent advertising agencies in London is looking for a Project Manager with IT Infrastructure experience. Start date: ASAP. Location: Kensington, London. Direct reports: Matrix management as determined by the project/s. The role. This new position is to assist with the integration...
Salary: From £35,000 to £45,000 per annum
Posted: 19 hours ago

Service Transition Manager

Derby -
Capita - ITIN
To ensure all required supplier management activities are undertaken... *Support functional leads in Service Integration with Knowedge/ information transfer, leassons learnt and service improvements So seeking applicants with the following experience and skills: * Good service transition management experience *Proven, demonstrate-able project management skills... *Advanced understanding and knowledge of service...
Salary: £45000 - £50000 per annum + Car
Posted: 21 days ago

Service Architect

London -
Capita - ITIN
Capita, FTSE 100 and leading Business Process Outsourcer, is now seeking a Service Architect to join their team to provision of consultancy services relating to Service Architecture and Service Management... Responsibilities include: *Champions service management and associated processes and procedures within Capita IT Services, operating within the ITIL frameworks and...
Salary: £60000 - £65000 per annum + Car
Posted: Yesterday

Director of I.T. Service

Newcastle Upon Tyne, Tyne and Wear -
Advantage XPO
Service Management and I.T... As the Director you will be responsible for 6 direct reports and overall responsibility for a team of c.150 Roles. This role will be integral to the organisation, as you will manage third party suppliers, lead change management activities for IT and undertake all...
Posted: 3 days ago

ServiceNow Business Analyst

UK -
Edward Carter Solutions
Work within the Service Improvement Programme team to define the implementation of the proposed processes within ServiceNow and any interfaces to other HR and Administrative Services systems (e.g... The consultant shall deliver the artefacts mentioned in the Objectives of the Consulting Services section above, aligned to the standards for...
Rate: Excellent
Posted: 25 days ago

Service Delivery Manager (ITIL V3, CIO, Manage, Change, Release, Service)

Guildford, Surrey -
Required: Demonstrable accountabilities for ITIL Transition Management services within a complex, multi technology partner outsourced model... Governance of ITIL V3 processes in a complex multi-vendor environment. Demonstrable expertise of ITIL transition management best practices and latest industry thinking within a high transactional environment... Qualifications: ITIL qualified to Practitioner Level...
Salary: £50,000 - £80,000
Posted: 51 minutes ago

Service Delivery Manager

Crewe, Cheshire -
WEX Europe Ltd
Continual improvement of IT Service Management & Operations performance to ensure agreed service levels are delivered to the business... ITIL Process... ITIL V3 Foundation & Lifecycle / Capability... Experience in implementing and / or managing ITIL based processes... Experience in customer services or service delivery with evidence of strong customer relationship management skills and...
Salary: Up to £60,000 per annum
Posted: 27 days ago

***Technical Services Manager - Storage - Cambridge - 3 Months***

Cambridge, Cambridgeshire -
CPS Group UK
The role covers end to end service responsibility and providing reports to the business and other Service Management functions... Assume responsibility for the delivery of Storage services (availability management, change management, problem/major incident business management)... Develop, publish and implement agreed service level agreements, performance metrics and service monitoring resources.....
Rate: £375 - 425 per day
Posted: 4 days ago