Jobs 1 to 15 of 74

IT Service Desk Customer Support Administrator

They will keep them informed & up to date with their IT issues, looking after initial call handling via telephone, email & in person. They will also be required to log any IT issues & completing or assigning these calls to other team members, maintaining calls & ensuring any relevant details are entered on...
Herefordshire -
Reed Technology
Posted: 13 hours ago

1st line Service Desk and Mac support - London

From Hardware support and build to Apple Mac support and Asset tracking. The successful candidate will ideally be SC cleared. However, should you not have an SC clearance but are eligible for it and fit the requirements for the role, our client will put you through an SC clearance... - Apple...
London -
Lorien Resourcing
Posted: 3 days ago

IT Service Specialist - ITIL - Knowledge Management

Our client is proactively seeking an IT Service Management Specialist - Knowledge Management based for their head office in Colchester for initially a 12 month fixed term contract. This is a newly created IT Service Management Specialist role with the purpose of design and development of knowledge management, its scope, artefacts...
Colchester -
Bristow Holland
Rate: £40k - 50k per year + Benefits
Posted: 8 days ago

Service Transition Analyst

This contract is initially until the end of March 2016 and paying £300 per day. You will support the Service Transition Manager in establishing the scope of acceptance into service criteria and the deliverables for each release on the project... * Establishing the scope of transition and IT service acceptance criteria. *...
West Yorkshire -
Harvey Nash plc
Rate: £300 - £350 per day
Posted: 3 days ago

Service Desk Analyst - Coventry - £20,000

20,000. Support Central Services & Processes for Customer Base. Robert Walters is engaged with a well established UK retail business that specialises in a number of sectors to a national customer base. Due to extensive growth in the Technical Operations division they now have a requirement for an experienced Service...
Coventry, West Midlands (County) -
Robert Walters
Salary: £20000 per annum
Posted: 20 hours ago

Service Delivery Manager

Capita has an opportunity for a IT Service Delivery Manager based in Barnet centre to provide a single point of accountability for the delivery of BAU IT Services to our client... Capita Managed Services is part of Capita plc, the UK's leading provider of business process management and integrated...
London -
Capita - ITIN
Salary: £60000 - £65000 per annum
Posted: 9 days ago

IS Service Delivery Manager/Lead - ITIL

Duties; Actively maintain existing IS Service integrity and the introduction of change covering both small and large scale change projects by overseeing the provision of service management through service transition, ensuring that the systems and process are fit for purpose. Provide assurance, review and best practice provisions around operational service...
West Midlands -
Salary: £40000 - £45000 per annum
Posted: 4 days ago

Service Desk Analyst

The services include monitoring, managing and co-ordinating Resolver Groups to support data centre incidents through ITIL controlled processes... - The day to day service management of Key activities for SLA driven availability... - ITIL v3 Service Management knowledge... - Experience of data centre operations tasks... - Strong ITIL service delivery orientated skills. - Good...
Wiltshire -
Skye Group
Salary: £25,000 per annum with company benefits
Posted: 4 hours ago

ServiceNow SME

Whitehall Resources are currently looking for a ServiceNow SME... - Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional))... - Hands-on with ITIL Process implementation... - Hands-on migrating data from different tools into ServiceNow... - Knowledge of ITIL methodologies and processes... - 2.5 to 3 years of ServiceNow relevant experience... -...
London -
Whitehall Resources Limited
Rate: £Market
Posted: 4 days ago

SC Cleared Major Incident Manager

An exciting opportunity has arisen for an experienced SC Cleared Major Incident Manager to join a fantastic company... Required Skills/Experience for a SC Cleared Major Incident Manager: Must hold SC Clearance... Degree Level or Equivalent (Desirable) ITIL V3 Service Management. Prince 2 - Foundation Project Management (Desirable) Extensive experience of...
London -
Global Technology Solutions Ltd
Salary: £61400 - £66400 per annum + Benefits
Posted: 6 days ago

Enterprise Architect

I have a fantastic role working within the Public Sector and with a well-known organisation who require an Enterprise Architect. Job Title: Enterprise Architect. Location: London. Duration: 3- 4 months. Day Rate: £400 - 450 a day. Start Date: ASAP. The successful candidate will need to have the below, Proven...
London -
Real Staffing
Rate: £400 - £450 per day + competitive
Posted: 18 days ago

Service Desk Manager - Top 100 Company to work for - Reading

You will be responsible for the Service Desk function of a leading SME within the incident management process. You will measure the performance of the service desk and drive continual improvement processes and will often act as the "face" of IT" within the organisation to users and clients... Ideally you...
Reading, Berkshire -
Lorien Resourcing
Salary: £35000 - £40000 per annum + bonus + excellent benefits
Posted: 2 days ago

Service Transition

Ensure that the projects and programmes are clear on their gateway wise responsibilities as it progresses through IT governance... * Advocate Service Delivery best practise and act as trusted partner and advisor to the PPD organisation... * Identify and deliver strategic initiatives to drive the development of the IT Service Delivery group... *...
Coventry, West Midlands (County) -
Harvey Nash plc
Posted: 2 days ago

Service Operations Manager

Create a high performing and collaborative culture by demonstrating a drive for continuous improvement, showing commitment and drive to achieve results and improve departmental effectiveness... Working with Technical teams, Project teams, Service Acceptance, Change Management (at all levels) of defined Service Management Processes (e.g... Be vigilant for possible fraudulent...
Nelson, Lancashire -
Daisy Group
Salary: £33,000 per annum
Posted: Yesterday

Customer Service Manager / Customer Relationship Manager

Reporting to the Lead Service Delivery Manager, this position is a Customer Relationship Management role with no direct reports, but instead interfaces with various internal stakeholders and functions as the principal customer point of contact for the delivery of contracted IT Services... *Manage delivery of ITIL compliant IT Services within...
Bedford, Bedfordshire -
Polar Recruitment
Salary: £35000 - £38000 per annum + + Car (7K) + Bonus (7K) + Full Benefits
Posted: 4 days ago