Jobs 1 to 15 of 46

Service Design SME

Bedfordshire -
Nicoll Curtin
This will then drive and define the approach to transition and ensures that Operational Level Agreements (OLAs - internal), and/or underpinning agreements (external) are in line with SLA targets. The ideal candidate for the Service Design Specialist role should have the following skills / experience - - Service Management & Design. - ITIL V3. - Ability...
Rate: £350.00 - £390.00 per day
Posted: 4 hours ago

Service Architect - Permanent - London

London -
Lorien Resourcing
Service Architects at several levels are required by our client, a globally recognised company to work on a permanent basis in London. As a Service Architect you will take ownership for the service elements of opportunities, managing the service design process from initial concepts through to end of life. The...
Posted: 12 hours ago

Support Manager, Central York

York, North Yorkshire -
Harvey Nash plc
You will be responsible for prioritising support issues and dealing directly with global clients ensuring SLA's are met... This includes the management and development of team members focusing on continuous service improvement whilst ensuring all applications are supported and available in line with SLA's and KPI's... The...
Salary: £30000 - £35000 per annum + excellent benefits
Posted: 4 days ago

Service Architect

Solihull, West Midlands (County) -
Lorien Resourcing
Working with Clients the Service Architect will work to support the full lifecycle from bid through to service commencement and produce details high level service design procedures. Candidates will be responsible for working with the clients and will be required to travel nationally. Candidates have the ability to work out...
Salary: Competitive Salary and Package
Posted: Yesterday

Configuration Controller

Atherstone, Warwickshire -
TNT Global IT
Use the appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB), ensuring that appropriate data, forms and configuration items (CIs) are available for use by all authorised personnel... Acts as primary point of contact between the organisation and...
Salary: Competitive Salary + Benefits
Posted: 19 days ago

Service Design & Transition Lead

Oxford -
Hays IT - Uk Posting account
My large, multi-national Client is urgently recruiting for a Service Design & Transition Lead... From pre-sales through to live running to: - Ensure Group IT can sustain ongoing support. - Confirm the end to end service support model is in place at go-live. - Highlight & mitigate operational risks prior to go-...
Rate: £300.00 - £400.00 per day + Please quote a daily rate
Posted: 21 days ago

Service Design & Transition Lead

Liverpool -
Hays IT - Uk Posting account
My large, multi-National Client is urgently recruiting for a Service Transition Lead based at their Liverpool site... From pre-sales through to live running to: - Ensure Group IT can sustain ongoing support. - Confirm the end to end service support model is in place at go-live. - Highlight & mitigate operational...
Rate: £300.00 - £350.00 per day + Please quote a daily rate
Posted: 21 days ago

Service Design & Transition Lead

Oxfordshire -
Hays IT - Uk Posting account
My large, multi-national Client is urgently recruiting for a Service Design & Transition Lead... From pre-sales through to live running to: - Ensure Group IT can sustain ongoing support. - Confirm the end to end service support model is in place at go-live. - Highlight & mitigate operational risks prior to go-...
Rate: £300.00 - £350.00 per day + Please quote a daily rate
Posted: 4 days ago

Problem Analyst

Redditch, Worcestershire -
Harvey Nash plc
Allocates staff resource to Problem Management tasks and ensures Service Now Management queues are monitored and progressed... * Continuously develops and improves the Problem Management process to enhance service quality. Person Specification: * A good understanding of ITIL Problem and Incident tool and processes are essential. * A good understanding of ITIL (V2...
Salary: £28000 - £32000 per annum + Benefits
Posted: 12 hours ago

Incidents And Problem Analyst

London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to customer experience revenue collection services and systems, ensuring that the relevant support group undertake restoration and root cause analysis activities, in line with the Contracted SLAs. You will be...
Rate: £300.00 - £350.00 per day
Posted: 27 days ago

Service Architect

UK -
Hudson IT
An exciting opportunity has arisen for a Service Architect to join our team. The main responsibilities of the Service Architect will be to help win new business and develop and map new services. This is a national role and so travel is required to meet business needs. ABOUT YOU. Operating...
Salary: £45000 - £60000 per annum + Benefits
Posted: Yesterday

Service Desk Analyst

Crewe -
Shortlist Recruitment
Key technical skills needed for the Service Desk Analyst position: - Demonstrable Windows Server and AD skills - First line service desk experience. - Microsoft Exchange setup and administration - Office 2003 to 2010 - SQL Server administration - Good all round Networking skills - VPN support - Exchange User Management - Administration of Storage Area Networks - Knowledge of...
Salary: £18000 - £19000 per annum + benefits
Posted: Yesterday

Change and Configuration Analyst

London -
Required IT
Supporting the Configuration Management System and maintaining it... - Reviewing Requests for Change (RFC) and ensuring RFC records in the Change Management System are complete, correct and appropriately authorised... Skills required to carry out the Change and Configuration Analyst role: - Design, implementation, operation and maintenance of ITIL. - ITIL V3. - Strong experience...
Salary: £45,000 - £50,000 per year
Posted: 20 days ago

Service Delivery Manager

Glasgow, Lanarkshire -
TEKsystems
Hi All, I'm currently recruiting for a Service Delivery Manager position in Glasgow... Great project to be a part of and ideally looking for someone who is an Service Delivery Manager with a strong background in ITIL. List of skills; -Documentation skills. -Negotiating skills. -Disaster Recovery experience. -Stakeholder management. -...
Salary: £40000 - £45000 per annum
Posted: 4 hours ago

Service Delivery/Incident Manager

Luton, Bedfordshire -
I4 Recruitment
5 years’ experience within an Incident, Problem or Service Management role, ideally within a large scale Operational environment. Excellent knowledge of incident and problem management process including support models, SLAs and quality standards. Experience of process design and continuous improvement... Proficient in Microsoft Office applications including Outlook, Word, Excel, PowerPoint.....
Salary: £30k - 40k per year + bonus
Posted: 6 days ago