Jobs 1 to 15 of 26

Head of Service Desk

Full responsibility and accountability of service delivery of the infrastructure services within scope of the service tower. Owns responsibility that service desk service production meets SLA requirements and ensures service continuity... Leads the leadership team which is accountable for running the service desk operations to meet SLA requirements and ensures...
Maidenhead, Berkshire -
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: 2 days ago

Lead Service Transition Manager

We're taking on new challenges around the world and exploring new ways to open up the world for our millions of customers... About the Team: Business Service Management (BSM) - offering businesses support with their managed IT and communications through one provider... Define and document the service transition approach, phased...
Slough, Berkshire -
Telefnica
Posted: 25 days ago

IT Service Manager (ServiceNow, ITSM), Camberley, Surrey, 45k - 50k + excellent benefits

This role will see you manage the Global ITSM toolset (ServiceNow) for the company, working within a growing team of Service Delivery and Innovations teams... You will need to take ownership and management of the ServiceNow ITSM tool strategy, standards, process and operation... Governance of ServiceNow usage. Accountable for Application...
Surrey -
ARC IT Recruitment Ltd
Salary: £45000 - £50000 Per Annum + benefits and Bonus
Posted: 2 days ago

Service Transition Analyst

This role is to ensure that a newly created department runs best practice, ITIL-aligned processes that deliver quality services to customers and align with existing operations. You will ensure that processes fulfil customer requirements, are fit-for-purpose and are delivered to contract milestones, analyse requirements for the appropriate...
Winchester, Hampshire -
Connectus
Rate: £300 - £350 per day
Posted: 4 days ago

Lead Service Manager

The ideal candidate will be ITILv3 Service Management Foundation Certified, and Prince2 or Scrum Master Certifications would be advantageous... - Knowledge of service management tools such as Service Now, JIRA (or a similar logging or workflow management system) - Experience managing services in a multi-supplier environment... - Strong analytical, administration and organisational...
Oxford, Oxfordshire -
Intapeople
Rate: £375 - £400 per annum
Posted: 4 days ago

Service Manager

The ideal candidate will be ITILv3 Service Management Foundation Certified, any eCommerce or publishing experience would be highly advantageous as would PRINCE2 and Scrum Master Certification... - Knowledge of service management tools such as Service Now, JIRA (or a similar logging or workflow management system) - Experience managing services in a multi-...
Oxford, Oxfordshire -
Jenrick IT
Rate: £380 - £400 per day
Posted: 3 days ago

ITIL Service Architect

You will have responsibility of managing service requirements, bringing ITIL services to the project and ensuring staff and partners are building solutions which are prepared for handover into IT Service... Key Responsibilities: - Providing subject matter expertise in the area of ITIL v3 process across the Service Lifecycle, with particular emphasis...
Wokingham, Berkshire -
Venturi
Rate: £400 - £500 per day
Posted: 3 days ago

Major Incident Manager - Logistics Conglomerate

The role will see the successful candidate take ownership of all the strategy and implementation of Incident Management across the department. The team is accountable for the adoption of service management best practices and processes, and for tracking service level performance of core systems, applications and infrastructure... A general list...
Maidenhead, Berkshire -
EarthStream Global
Salary: From £50,000 to £65,000 per annum
Posted: 6 days ago

Network Engineer - Kent - £30,000

Systems Engineer/ Network Analyst 6month FTC (MCSA) - Dover, Kent - up to £30,000 - 6month FTC... You will be responsible for providing IT Support across several sites therefore a full, clean drivers licence and access to your own vehicle is essential; free parking is available onsite... - Office 365. - SQL Server. - SharePoint...
Dover, Kent -
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: 5 days ago

Senior Major Incident Manager - ITIL

Essential Skills: Demonstrable track record of working as an Senior Incident manager within a large and complex blue chip organisation; experience working as an Incident Manager with expert knowledge across data centre technologies such as: Windows/UNIX, RDBMS and storage; proven experience working in an Incident Management role where your...
Maidenhead, Berkshire -
Earth Stream Global
Salary: on-call, bonus and benefits
Posted: 6 days ago

Director of IT EMEA

You will actively manage and lead the Infrastructure functions (Service Desk, Service Management, Desktop, Network, Telephony, Hosting, Systems Administration, Disaster Recovery etc) across all EMEA sites and services... Along with: Operational Management of third party infrastructure providers - such as hosting, Cloud, WAN, Telephony etc... Ensure Service Management activities such as...
Milton Keynes, Buckinghamshire -
Sanderson
Salary: £77000 per annum + + Car Allowance, bonus
Posted: 3 days ago

Service Manager: Delivery, ITIL, Customer Support, QA

Fantastic opportunity for a Service Manager to move into a lead role with our well established Oxford client. Do you have Strong analytical, administration and organisational skills? Are you a good communicator and can you manage stakeholders? Do you understand IT support processes and procedures? Are you. ITILv3. Service Management...
Oxfordshire -
Haybrook IT Resourcing Ltd
Rate: Up to £425 per day
Posted: 4 days ago

IT Services Director EMEA

You will actively manage and lead the Infrastructure functions (Service Desk, Service Management, Desktop, Network, Telephony, Hosting, Systems Administration, Disaster Recovery etc) across all EMEA sites and services... Along with: Operational Management of third party infrastructure providers - such as hosting, Cloud, WAN, Telephony etc... Ensure Service Management activities such as...
Milton Keynes, Buckinghamshire -
Sanderson
Salary: £70000 - £77000 per annum + Car Allowance, bonus
Posted: 3 days ago

Site Reliability Engineer - Egham, Surrey

Working knowledge of MySQL administration... Familiarity with the following technologies is useful: Oracle, MongoDB, Cassandra or similar technologies. Networking Technologies such as Cisco/Juniper routing, switching and load balancing. Basic scripting using bash, perl, or python. ITIL v3... A Bachelor's degree in Computer Science or equivalent experience is required.
Egham -
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits & Bonus
Posted: 18 days ago

Infrastructure Engineer - Havant - up to £35K + benefits

Skills / Environment: Windows server 2003-2012, Windows Desktop (XP, Windows 7 and 8.x), VMware, TCP/IP, DNS, DCHP, Active Directory, Thin client computing (Terminal Server / Citrix), VLAN design and management, HP Proliant / Blade servers, Cisco core and edge switches, Cisco wireless technologies, Storage Area Networks (preferably HP and NetApp)...
Havant -
Deerfoot IT Resources Ltd
Salary: £28000 - £35000 per annum + holiday, pension, shares, healthcare
Posted: 12 days ago