of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
Belfast, City of Belfast, County Antrim, United Kingdom
Som3
standards of quality and professionalism. Display excellent time management abilities. Collaborate effectively as part of a team to achieve operational excellence. Possess awareness of ITIL methodologies and best practices. Previous experience in a similar role is preferred. Show flexibility in adapting to the evolving needs of the team. Adhere strictly more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Realtime Recruitment
Juniper, etc.). Experience with firewall setup, configuration, and support . A security-minded approach and commitment to best practices. Understanding of ISO and ITIL standards is a plus. Certifications (Cisco, Juniper, Palo Alto, Aruba, etc.) are desirable but not essential. If this sounds interesting then please apply via the more »
Dublin, Limerick, Cork, Belfast, City of Dublin, Republic of Ireland
The Recruitment Company
solution to complex problems, driving value to clients. People & Stakeholder Management Act as account CTO to guide internal teams, SD (L1, L2, L3, L4), ITIL functions, Professional Service teams, external (client, vendors, 3rd party service providers) on overall accounts IT Infrastructure landscape. External Learning & Engagement Continual Service Improvements Own and … Your Experience Previous experience in a similar role (IT Manager, IT Lead Engineer, Systems Administrator, Technical Account Manager) Previous Account Management experience Experience with ITIL v3/v4. People management experience IT infrastructure portfolio service delivery Professional certifications an advantage: Azure, VCP, CCA, AWS, MCSE etc. Hands-on experience with more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
