Jobs 1 to 15 of 37

Service Desk Analyst

Birmingham, West Midlands (County) -
Harvey Nash plc
Working in an ITIL based service desk environment, you will be responsible for answering calls, fixing and escalating faults for on-site and remote users. Key responsibilities within this role include logging incidents, escalating incidents, software maintenance, IT equipment troubleshooting, Active Directory/User accounts, networking systems and admin support. To...
Salary: £18000 - £20000 per month
Posted: 3 days ago

Helpdesk Analyst - Windows Server / Desktop Support / MS Office

Birmingham, West Midlands (County) -
Searchability.co.uk
We are looking to recruit a Helpdesk Analyst with experience supporting users across multiple sites, working in a predominantly Microsoft environment. The ideal candidate will have Service Desk / Helpdesk experience and a good understanding of Windows Server and other associated technologies such as Microsoft Office, Active Directory and Exchange... As...
Salary: £16000 - £22000 per annum + Benefits
Posted: 16 hours ago

IT Service Desk Team Leader

Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Within this role the key responsibilities will be to provide guidance on policy and procedure to ensure consistency of service delivery and support of service desk analysts, you will be the escalation point and provide 2nd line support, manage risk, security and incident management in line with policies and procedures.....
Salary: £25000.00 - £28500.00 per annum
Posted: 3 days ago

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 23 hours ago

Incident and Problem Analyst - 6 Month Contract

Birmingham, West Midlands (County) -
Harvey Nash plc
A well-known brand in the Centre of Birmingham are looking for an experienced Incident and Problem Analyst to join a successful team ahead of a number of exciting integration and rollout projects. This is a 6 Month Contract engagement offering a competitive daily rate. The successful candidate will have...
Rate: £150 - £200 per day
Posted: Yesterday

Datacentre Tech Incident Manager - Client Facing - Birmingham

Birmingham, West Midlands (County) -
Circle Recruitment
Keywords: Datacentre / Incident Management / Client Facing / Documentation / Processes / Coordinate resources / Stakeholders / Technical Plans / Windows / Networking / Datacentre / Storage / Server / Virtualisation. Datacentre Tech Incident Manager with excellent service delivery and customer facing skills is required by my client based in Birmingham... You should have a strong technical background within a windows environment...
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 2 days ago

Application Support & Development Analyst

Birmingham -
Interquest - ITQ Financial - Tunbridge Wells
Essential Skills and Experience: * Significant experience and demonstrated expertise in an application development and support role, with extensive technical analytical experience using knowledge of database systems, integration tools, reporting solutions, SQL, as well as service management best practices (ITIL). * Extensive experience of reporting technologies including SQL, SSRS, Crystal and Dashboard-...
Salary: £1 per annum + Competitive
Posted: 12 days ago

Support Analyst, SCCM, Windows 7 - Birmingham, West Midlands

Birmingham, West Midlands (County) -
Erin Associates
Support Analyst, Desktop Support, Technical Support - SCCM, Windows 7, Microsoft Deployment Toolkit - Birmingham. My client, an internationally recognised brand, are looking to add a Support Analyst (SCCM, Windows 7, Microsoft Deployment toolkit) to their Technical support team... Core skills for this Desktop Support/ Support Analyst role include; -Windows 7 and...
Salary: £25000 - £26000 per annum + Excellent benefits + Training
Posted: Yesterday

Infrastructure Analyst - 3rd line Support

Birmingham, West Midlands (County) -
Michael Bailey Associates
The ideal candidate will be educated to IT based degree level or NVQ equivalent, Knowledge of ITIL Frameworks, Extensive Infrastructure Architecture experience, excellent troubleshooting skills to rapidly resolve complex 3rd Line Server and Network problems; Support and Maintenance of GPO and AD design. You will be required to have extensive...
Salary: negotiable
Posted: 17 hours ago

Customer Service Manager - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £60,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 23 hours ago

Application Support and Development Analyst

Birmingham -
Interquest - ITQ Financial - Tunbridge Wells
For the successful applicant this role will be an opportunity to make a difference to the business and to use their technical, problem solving, analytical and business skills and experience to provide application support and development services to the company, this will include: Strategic development of software estate, data and...
Salary: £32000 - £35350 per annum + Pension, 28 days holiday etc
Posted: 17 days ago

IT Operations & Service Delivery Manager

Birmingham, West Midlands (County) -
The Curve Group
The Role: This position will be responsible for leading a team of 4 IT Technicians to best support the IT department's delivery of ongoing change and improvements to the wider business.Managing the day to day effective operation of the systems, whilst working with the Service Desk, Infrastructure and...
Salary: £40000 - £45000 per annum + Car Allowance, Bonus, Pension,
Posted: Yesterday

Desktop Support Analyst, £30K, Birmingham, Top 50 firm

Birmingham -
Nigel Frank International Limited - Newcastle
Excellent working knowledge of Windows 7 and UAC... - Basic project management experience... - Powershell experience. Advantageous experience: - ITIL Foundation certificate. - Working knowledge of the Appsense Suite would be advantagous... MS SP / SharePoint / Developer / SharePoint Developer / Developer / Web Developer / Midlands / West Midlands / Manchester / Cheshire / Greater Manchester / Chester / Stafford / C# / .Net / ASP.NET /...
Salary: £20000 - £30000 per annum + Market Leading lawfirm
Posted: 10 days ago

SCCM Desktop Support Analyst, £25K, Birmingham

Birmingham -
Nigel Frank International Limited - Newcastle
Excellent working knowledge of Windows 7 and UAC... - Basic project management experience... - Powershell experience. Advantageous experience: - ITIL Foundation certificate. - Working knowledge of the Appsense Suite would be advantagous... MS SP / SharePoint / Developer / SharePoint Developer / Developer / Web Developer / Midlands / West Midlands / Manchester / Cheshire / Greater Manchester / Chester / Stafford / C# / .Net / ASP.NET /...
Salary: £20000 - £30000 per annum + Market Leading lawfirm
Posted: 9 days ago

Infrastructure Design Authority (IDA) - Pre Sales

Birmingham, West Midlands (County) -
CGI
This role has SC clearance as mandatory due to the nature of the work... * Stakeholder Management... * UNIX... The candidate will have a working knowledge of ITIL, experience in an outsource environment (preferably in a technical & service management role) and experience of working in a bid environment using matrix management... At...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 4 days ago