Jobs 1 to 15 of 32

1st Line Service Desk Analyst

Birmingham, West Midlands (County) -
SCC
We are SCC - Specialist Computer Centres - Europe's leading privately owned IT services organisation. We have several exciting career opportunities for customer focused Service Desk Analysts. We are looking for people who have excellent communication skills as well as the confidence and knowledge to offer solutions to a variety of...
Salary: From £17,000 to £18,000 per annum
Posted: 7 days ago

Workforce Scheduler/Planner

Birmingham -
Edenhouse solutions ltd
Excellent working knowledge of Windows, Word and Excel... - Requires a basic Security Clearance (obtained by Edenhouse if not already cleared) - Deep understanding of ITIL based Service Delivery Processes evidenced by ITIL qualification, or a desire to achieve qualification. - 2-3 years’ experience in operating within a service delivery role, providing...
Salary: Competitive with Excellent Benefits
Posted: 24 days ago

IT Solution Analyst

Birmingham, West Midlands (County) -
SCC
Expert knowledge of the following technologies : Sound TCP/IP & Networking knowledge Microsoft and Linux operating systems Active Directory Exchange Server Storage (NetApp / EVA) Clustering/High Availability Backup/Restore Technologies Server Hardware A good working knowledge of IT networking principles, including Firewalls Desirable - Experience in any of the following technologies * Windows (...
Salary: From £40,000 to £50,000 per annum plus car allowance or company car
Posted: 25 days ago

Technical Services Manager with Strong Incident Management

Birmingham, West Midlands (County) -
Aximis (West) Limited
Our client is seeking a Technical Services Manager to join their busy Data Centre Team. The successful applicant will have responsibility for ensuring Business As Usual technical operations for all Data Centre customers. Key words: Technical Services Manager, Incident Management, Infrastructure, ITIL, Data Centre, storage, networks, virtualisation... Skills & Experience: Excellent...
Salary: Up to £70K + Car + Excellent Benefits
Posted: 8 hours ago

Windows Server Engineer

Birmingham, West Midlands (County) -
Venturi
My client based in the Birmingham area require a Windows Server Engineer to help solve issues with their virtual servers. The successful Windows Server Engineer will resolve issues with the 60+ virtual servers the client has on a contract basis. You will be required to have experience with Windows 2003 &...
Rate: £250 - £275 per day
Posted: 5 days ago

Technical Support Engineer Windows, Network, ITIL

Birmingham, West Midlands (County) -
4it Recruitment Ltd
Working within an ITIL framework, the Technical Support Engineer will be working with a range of IT technologies, including servers, networks, desktop operating systems, and software... Network monitoring experience e.g. LAN. Experience of ITIL. Windows Server 2008, 2010, 2012 etc. MS Exchange. MS SQL / Oracle / DB2. MS Office 2010...
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 4 days ago

Customer Service Manager

Birmingham, West Midlands (County) -
West Midlands Police
The Customer Services function of Service Management is its most customer-facing... You are responsible to the Senior Manager (Service Management) but will be expected to work without direct supervision and will be required to make decisions using your own initiative and experience. You will have: An IT and/or...
Salary: From £44,985 to £51,243 per annum
Posted: 12 days ago

Service Architect (Renewals)

Birmingham, West Midlands (County) -
SCC
Overall Job Purpose: The Renewal Solution Architect is responsible for ensuring existing customer contracts are renewed effectively and in a proactive manor. Renewals will be identified by the Contracts team, and the responsibility Renewal Solution Architect will be to ensure these are managed effectively; providing reporting to the SCC management...
Salary: From £40,000 to £45,000 per annum
Posted: 26 days ago

2nd Line Support Analyst

Birmingham, West Midlands (County) -
SCC
Main duties of the job: To record all customer contact within the SAP system or Query Log system as appropriate Ability to provide a positive service desk experience Contribute to a ‘call avoidance’ target of 20% Monitor queues for quality and content Ensure all calls are fixed or passed to...
Salary: From £21,000 to £25,000 per annum
Posted: 7 days ago

SAP PMO Analyst

Birmingham or Farnborough or Manchester -
Edenhouse solutions ltd
As a highly proficient and experienced SAP PMO Analyst, you will support the SAP Project Management Team to ensure a single source of live data throughout the project/programme planning, management and delivery activities. You will gather and provide data and analytical support, preparing data and formatting the KPIs and...
Salary: Competitive with Excellent Benefits
Posted: 18 days ago

Application Support - Birmingham

Birmingham, West Midlands (County) -
JPS Selection
Skills & Qualifications: A minimum of a Bachelor's Degree (Informatics & Computing or software engineering related preferred) Minimum two years of experience in directly supporting external software applications... Strong time management skills and multi-tasking abilities... Experience with client server or web-based applications preferred. Desirable: Knowledge of Linux and/or...
Salary: £25000 - £35000 per annum + Bonus + Pension + benefits
Posted: 3 days ago

Head of Customer Services

Birmingham, West Midlands (County) -
SCC
Responsible for service delivery and development for all customer accounts within portfolio The role of the Head of Customer Services is to provide leadership to their team to meet SCC business objectives, delivering a high quality and responsive Service... Skills, Knowledge and Experience: At least five years experience of service...
Salary: From £60,000 to £75,000 per annum Plus Car / Allowance & Bonus
Posted: 13 days ago

Senior Service Architect

Birmingham, West Midlands (County) -
CGI
Demonstrable track record in winning, designing, building and running of bespoke/SAP/Oracle/Microsoft systems... Excellent Leadership Skills - to lead teams of people - either virtual or through line management in line with CGI guidelines - including key activities such as mentoring and coaching... Working knowledge of standards and techniques inc ITIL,...
Salary: £50000 - £60000 per annum + Benefits
Posted: 4 days ago

SAP Operations Manager - Birmingham - up to £80,000

Birmingham -
Capita - ITIN
Good functional and technical understanding of the SAP toolset. Experience of business change management... Experience of using incident and change management systems, and managing workloads in accordance with SLA's / OLA's. Proven leadership ability and people management skills... Understanding and practical application of the ITIL Process around Service Management.....
Salary: £75000 - £80000 per annum
Posted: 14 days ago

Transition Manager - Birmingham

Birmingham, Warwickshire -
NES IT
Significant participation in the ongoing development & refinement of Transition Management processes & capabilities within Business Development is also part of this role... Transition Manager skills, knowledge & experience: ISEB/Prince 2 project management trained, with an ITIL Service Management accreditation. Have extensive experience in the IT service industry, with considerable experience in...
Salary: Competitive
Posted: 3 days ago