role. Person Specification Education/Qualifications Essential A Level/Diploma Level 3 or recent and significant experience Demonstrate commitment to ongoing personal development ITIL Foundation Qualification Desirable HND Computer Studies or equivalent Experience Essential Excellent knowledge of Windows Operating systems and Active Directory Management Excellent up to date knowledge more »
essential) Accredited in relevant manufacturers hardware qualification (essential) Strong knowledge of Microsoft products desktop and server platforms (essential) Strong knowledge of working within an ITIL framework (essential) Good understanding of IT infrastructure (essential) Strong customer service skills (essential) A broad technical knowledge of PC’s/peripherals and their architecture more »
Level 3 or 1st Line Support Experience Demonstrate commitment to ongoing personal development Good standard of basic education Desirable HND Computer Studies or equivalent ITIL Foundation Qualification Experience Essential Experience of working within an office environment. Proven experience of working in a customer focused environment. Good knowledge of the MS more »
