Jobs 1 to 15 of 19

Service Desk Analyst (1st/ 2nd Line Support) / Windows

Cambridge, Cambridgeshire -
IT Connections
This is a Windows XP/7 environment so you should have experience providing technical support in similar environments as well as a thorough knowledge of ITIL processes. A degree level education is preferred, however alternatives may be considered so long as you have achieved a GCSE English (or equivalent) level...
Salary: up to 27,000
Posted: 11 hours ago

Service Desk Analyst

Cambridge -
CPS Group
The focus of this role will be to staff one of my clients service desk’s on a daily basis and help with the new ITSM tool implementation within the team, manage the SD tickets verifying correct priorities and categories, assign tickets accordingly either to the SD or the rest...
Rate: £180 - 195 per day
Posted: 26 days ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Also anyone with a degree in computer science etc... With multiple offices and data centres across the UK and the globe they deal with enterprise customers... You will ensure all incidents / requests are resolved within the service level agreement times and support the 2nd line analysts... Perform service in alignment...
Salary: Up to £20,000 per annum Plus benefits
Posted: 4 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 5 days ago

Technical Customer Support Analyst

Peterborough, Cambridgeshire -
Cooper Lomaz Recruitment Ltd
Take ownership of all assigned incidents and manage through to successful resolution Ensure correct hand over or escalation to appropriate third line or 3rd party support providers if unable to resolve Monitor all assigned tickets and ensure they are dealt with within the Service Level Agreement Deal with customer issues...
Salary: Competitive Salary & Benefits
Posted: 7 hours ago

ITIL Qualified Service Design Analyst/Architect

Peterborough -
Incite Insight
The successful candidate will have a solid background in Design and will be equally adept at working alone or as part of a team. The role is offered on a contract basis, with the possibility of the role becoming permanent in the future. You will need to be a specialist...
Rate: £300 - £400 per day
Posted: 19 days ago

Technical Service Manager (Storage) - Contract

Cambridge -
CPS Group
The role covers end to end service responsibility and providing reports to the business and other Service Management functions... Assume responsibility for the delivery of Storage services (availability management, change management, problem/major incident business management)... Develop, publish and implement agreed service level agreements, performance metrics and service monitoring resources.....
Rate: £325 - 425 per day
Posted: 3 days ago

***Technical Services Manager - Storage - Cambridge - 3 Months***

Cambridge, Cambridgeshire -
CPS Group UK
The role covers end to end service responsibility and providing reports to the business and other Service Management functions... Assume responsibility for the delivery of Storage services (availability management, change management, problem/major incident business management)... Develop, publish and implement agreed service level agreements, performance metrics and service monitoring resources.....
Rate: £375 - 425 per day
Posted: 3 days ago

3rd Line Support Engineer - EMC / VMware

Peterborough -
Lawrence Harvey
Do you have experience of supporting Celerra, Clariion, VNX, and vBlock?... - Celerra. - Clariion... * Desirable: Accreditation's & experience in Virtualisation (Xenserver, VMware) e.g... Any Storage (NetApp, EMC or HP) Backup Technologies & Solutions... Ideally holding an ITIL Foundation certification (V2 or V3). Windows 2003/2008, Citrix, TS, Messaging (Exchange / Notes), Citrix,...
Salary: £35000.00 - £45000.00 per annum + overtime and benefits
Posted: 10 days ago

Documentum D2 Support Analyst (Cambridge OR London).

Cambridge, Cambridgeshire -
TATA Consultancy Services
D2 Support Analyst required to join a long term project for Tata Consultancy Services. Required Technical Skill Set. D2 4.1.x Development & Configuration, Documentum. Desired Experience Range. 4-5 years. Location of Requirement. Cambridge OR London... Competitive. Must-Have... Around 2 years in D2 Development & Configuration. Worked on LSQM...
Salary: £Competitve
Posted: 3 days ago

SAP Business Analyst

Cambridgeshire -
Edward Carter Solutions
Edward Carter Solutions have a fantastic opportunity for a SAP Business Analyst looking to start an initial 6 month contract with my Cambridgeshire based client ASAP... Changes may cover the full scope of IT Systems and services including SAP/Infrastructure/Applications and IT Services... Experience of SAP projects... Knowledge of...
Rate: Market Rates
Posted: 10 days ago

Change Analyst

Peterborough, Cambridgeshire -
Premier IT
A Global Blue Chip Media company based in Central London is looking for a Change analyst to join their team on a permanent basis. This role has come from an internal promotion and there is plenty of internal scope for the role... Responsibilities: Responsible for the execution of the operational...
Salary: £25000 - £35000 per annum
Posted: 3 days ago

Risk Analyst (Operations Planning)

Cambridge, Cambridgeshire -
EasyWebRecruitment.com
b) Project management qualification such as PMP, Prince2, SCRUM / DSDM... You may have experience of the following: Operations Analyst, ITIL, IT Compliance, Risk Management, Systems Analyst, PMP, IT Risk, Prince 2, SCRUM, DSDM, Project Management, MSP, Jira, Systems Improvement, Information Security, IS Analyst, Process Improvement, IT Security, ISO 27001 etc.
Salary: Competitive
Posted: 4 days ago

Project Manager

Cambridge, Cambridgeshire -
Cooper Lomaz Recruitment Ltd
Key Duties: - Delivering small, medium and large-scale IT projects - Successful management of resources - Developing, maintaining and reviewing project plans - Ensuring IT Projects meet Quality Assurance standards - Creation of cost estimates - Stakeholder management Key Skills Required: - Masters/Bachelors in Information Technology (or relevant subject) or demonstrate relevant experience - Prince 2...
Salary: £50k - 55k per year
Posted: 6 days ago

Service Operations Lead/Manager

Peterborough, Cambridgeshire -
@ITS
Peterborough Base. Our client who is a leading global leisure travel company who are in the middle of driving through an exciting transformation plan is looking for a Service Operations Lead / Manager. To be based out of their Peterborough offices, offering highly competitive packages including flexible benefits options... Ensure continuous...
Salary: From £0 to £0 per annum Call to discuss ASAP
Posted: 4 days ago