Citrix and VM Ware are highly desirable. Knowledge of Office 365 and SharePoint is desirable. Any qualification in the Microsoft suite of products/ITIL/CISCO would be preferable, although not essential. Required Skills: Communicate effectively face to face or via email as appropriate with staff at all levels more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
a minimum of 2 years in 2nd line support along with experience of leading, developing IT professionals. You must have good working knowledge of ITIL processes with strong security awareness, vulnerability tools and patching tools. Skills: Strong interpersonal/relationship management skills with the ability to negotiate and influence others more »
in technical troubleshooting in an IT role similar to this opportunity Experience using Microsoft Products Experience using Windows OS Experience using Active Directory Certified ITIL v3 Foundation. Preferably MCP and CCNA certified Strong Interpersonal ability Problem Solving & Analytical ability Analytical - The Service Desk Technician will be required to support a more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Shortlist Recruitment
Support of our Amazon Web Services (infrastructure) platform Problem-solving skills Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: ITIL Foundation Certified Knowledge of data security, access controls and user security. Experience of supporting and developing SharePoint Applications Knowledge of Cookies, Consent Management, and Stakeholder more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
The Huntsman Group Ltd
financial and criminal record checks plus 5 years worth of UK residency). Desirable Criteria for Business Readiness/Change Manager (FTC 12 Months): ITIL certified desirable but not essential. Change Management certified desirable but not essential. more »
and strong stakeholder management skills. Solid organisational skills and attention to detail. Ability to handle heavy workloads and meet deadlines. Desired Skills: Knowledgeable about ITIL Foundation processes. Background in Financial Services or related domains. Proficiency in IT migrations, including user access management across multiple sites. Experience with Networking and Security more »
for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with ITIL practices, Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. This is more »
and strong stakeholder management skills. Solid organisational skills and attention to detail. Ability to handle heavy workloads and meet deadlines. Desired Skills: Knowledgeable about ITIL Foundation processes. Background in Financial Services or related domains. Proficiency in IT migrations, including user access management across multiple sites. Experience with Networking and Security more »
Northwich, Cheshire, United Kingdom Hybrid / WFH Options
Fruition IT Resources Limited
support activities. Good knowledge of Audio Visual and meeting room technologies. Understanding of service provisioning tools and processes. Knowledge of Cyber Security principles and ITIL concepts. Ability to meet deadlines and work under pressure. Strong problem-solving skills. Desire to take ownership and see issues through to resolution. Ability to more »
and an ability to communicate complex concepts to non-technical users. Experience troubleshooting Windows, networking issues, and a variety of software applications. Familiarity with ITIL practices would be advantageous. Familiarity IT support ticketing systems. Excellent problem-solving skills and a methodical approach to issue resolution. Strong communication and interpersonal skills more »
using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: Completed GCSEs in Mathematics and English (or equivalent qualifications). Proficient in ITIL processes and well-versed in industry standards and best practices. Demonstrated expertise gained through working in a fast-paced IT support environment. Extensive knowledge of more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Vaultex UK
Cloud platform architecture and design (Azure, AWS, Google Cloud) Stakeholder management (internal and external) Supplier management and collaboration Presentation skills Desirables IT service management (ITIL) Infrastructure design on prem Azure SaaS, PaaS, IaaS design Experience of Data Migration and Data Management IT Security frameworks, patterns, and practises Salesforce architecture and more »
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Akkodis
teams alike. You will need to have come from a large company as you will be working alongside enterprise-scale tech and working with ITIL, incident and problem management, and ensuring that their IT Service Continuity plans are best-in-class. Your day-to-day role will see you creating more »
Chester Le Street, County Durham, North East, United Kingdom
MTrec Commercial
strengthen the team. About you: You will hold a Computer Science/Maths/Statistics or other related degree qualification. Experience/qualifications in ITIL/Prince2 or equivalent project change management methodology. Skilled/experience in GITHUB deployment and pipeline creation. Skilled hands-on developer in one or more more »
point of escalation for complex issues. You will be managing a team of 4 across BAU and project workloads, ensuring the team are following ITIL processes and change control protocols. Essential Skills/Experience: At least 1 year of management and leadership experience in a similar role Broad technical knowledge more »
BAU support and project work. Desired Skills: * Workflow system development * Knowledge of legal sector-specific applications (NetDocuments, Interaction, IntApp, Elite 3E, EDG Design Gallery) * ITIL Foundation level knowledge Note: A split of 50/50 between BAU support and development is expected This is an excellent opportunity to progress your more »
the industry. Description Leading the Technology department and overseeing all IT related activities You will be responsible for creating IT policy and strategy, implementing ITIL standards and Governance. Managing, mentoring and supporting the current IT Team (8 split across hardware, Servers & ERP). Utilising Infrastructure and leveraging technology to help more »
to finish Meeting company SLA's Experience in the following is required: Experience working on a service desk/1st 2nd line support role ITIL knowledge Active Directory Microsoft Office and Exchange Creating user accounts Experience in the following would be advantageous but not essential as full training will be … provided: Windows Server ITIL Foundation Qualifications Incident management, business expectations and communication This is an opportunity to join a growing company who offer training and development opportunities within a friendly team environment. If you're interested in a role of this nature, then please contact (url removed) Spectrum IT Recruitment more »
the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. This position more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
on-premises and cloud environments. Essential: Proven experience in 1st& 2ndLine Support Experience supporting cloud-based applications & software Certifications such as Microsoft Azure Admin, ITIL Foundation, ITIL Practitioner etc. Able to achieve SC Clearance Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll more »
business goals and objectives Excellent team working skills and ability to build and maintain strong relationships. Qualifications/Certifications such as: Microsoft Azure Admin, ITIL Foundation or ITIL Practitioner Willing and able to achieve SC Clearance as required. more »
business goals and objectives Excellent team working skills and ability to build and maintain strong relationships. Qualifications/Certifications such as: Microsoft Azure Admin, ITIL Foundation or ITIL Practitioner Willing and able to achieve SC Clearance as required. What you'll get in return In return, you will be rewarded more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Hays
business goals and objectives Excellent team working skills and ability to build and maintain strong relationships. Qualifications/Certifications such as: Microsoft Azure Admin, ITIL Foundation or ITIL Practitioner Willing and able to achieve SC Clearance as required. What you'll get in return In return, you will be rewarded more »
ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and … appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001/Cyber Essentials • Ability to deal with multiple tasks in a more »