7 of 7 ITIL Jobs in Crawley

date and are accurate Complete tasks under Service Request Management Maintain and create necessary IT documentation Provide continual improvement activity ideas Qualifications: ITIL Foundation handy but not essential ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

automation, performance, and resilience testing • Comfortable operating across engineering, DevOps, architecture, and leadership teams • Strong understanding of Agile delivery and enterprise governance • ISTQB Advanced, ITIL, or equivalent experience highly desirable Working Model Hybrid: 2–3 days per week onsite in London Senior, collaborative technology function with a strong focus ...

pragmatic engineer who balances hands-on delivery with strategic thinking Nice to Have (But Not Essential) ServiceNow certifications (CSA and/or CAD) ITIL certification Experience across multiple ServiceNow modules — flexibility to learn others is supported Why This Role Stands Out True seniority – global SME for ServiceNow Strategic impact – influence ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

when. Support post-release checks by confirming expected behaviour is observed. Review release notes, raising clarifications or risks with the Release Manager. Operational Processes & ITIL 4 Alignment Work within service management processes including Incident, Request, Change, Problem, Knowledge and Service Level Management. Contribute to process improvements and help embed better … operational discipline. Skills & Experience Experience working in a service support or operational role. Understanding of ITIL 4 foundations and live service processes. Strong organisational skills with excellent attention to detail. Competent with Excel, dashboards or ticketing systems (e.g., ServiceNow, Jira). Clear written and verbal communication, able to prepare simple ...

contact lists are current and available. Review performance of OOH teams and report to Service Management lead by way of service reviews. Operational Processes & ITIL 4 Alignment Execute service management processes aligned to ITIL 4: Incident, Problem, Change Request Fulfilment Service Level Management Availability & Capacity Knowledge Management Support continuous improvement … actions and contribute to enhancing ways of working. Skills Required: Strong ITIL-aligned service management expertise, including hands-on experience in Incident, Problem, Change, Request Fulfilment and Service Level Management. Proven operational oversight of live digital services, ensuring service stability, performance monitoring and accurate service data/CMDB maintenance. Effective ...