2 of 2 ITIL Jobs in Crawley

incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in Information Technology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯

incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in Information Technology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯