7 of 7 ITIL Jobs in Derbyshire

onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes ...

/training. required Essential Experience providing IT support to end users. Good customer service and communication skills. Desirable Experience working in an NHS environment. ITIL Foundation qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will ...

Skills & Knowledge Proven Leadership and Team Management Incident Coordination Technical Proficiency - IT infrastructure, systems, and services (e.g., Windows, Office 365, networks, cloud solutions). ITIL Framework Knowledge Personal Attributes/Behaviours Communication Skills Customer Service Orientated Analytical and Problem-Solving Skills Adaptability and Resilience Organisational and Time Management Skills Collaboration ...

Technical service. Desirable Detailed knowledge of uses of Health Informatics across the NHS. Qualifications Essential Degree or HNC or Diploma or equivalent operational experience. ITIL Foundation status or equivalent. Prince2 or project management experience. Experience of communicating and explaining ICT issues. Experience of negotiating with suppliers. Experience of managing projects. ...

priorities effectively - A proactive mindset with a passion for continuous improvement - Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isnt essential. Why Join Us? This is more than just an account management role - its an opportunity to take ownership ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

technical point of contact for complex issues. Support root cause analysis and continuous service improvement. Mentor engineers and promote technical best practice. Work within ITIL, SLA, change, and security processes. About You Proven Senior Network Engineer/Network Support Engineer experience. Strong troubleshooting and customer communication skills. Comfortable working ...