Information Technology Infrastructure Library (ITIL) Jobs in Derbyshire

Capita, FTSE 100 and Leading Business Process Outsourcer, is seeking a Major Incident Manager to join their team to help take ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Managers while managing the entire life cycle of the incident...

Operational Support: XP, Novell, AD (Active Directory), LAN, WAN, TCP/IP, Infrastructure, WINDOWS, VLAN... ITIL foundation certificate. Linux Server... Specialist knowledge of LAN and WAN topologies and protocols, including RSTP; VRRP; VLANs; and TCP/IP... 1ST LINE, 2ND LINE, 3RD LINE, SUPPORT, DESKSIDE, HELPDESK, DESKTOP, XP, WINDOWS, LAN, WAN, TCP/...

As a Configuration Manager your skills and qualifications will ideally include: High standards of literacy, numeracy, data analysis and logical thinking... Must be able to liaise and collaborate effectively with service delivery process areas. Experience of working in an ITIL compliant environment (ITIL Qualified)... Maintenance and administration of service controls...

As a Configuration Manager, your skills and qualifications will ideally include: High standards of literacy, numeracy, data analysis and logical thinking... Must be able to liaise and collaborate effectively with service delivery process areas. Experience of working in an ITIL compliant environment (ITIL Qualified)... Maintenance and administration of service controls...

Excellent working knowledge of network environments including Cisco routers, switches, firewalls and load balancers... Ideally worked on a Cisco virtualised (e.g... Ideally would hold CCSA, CCSE security certifications. Ideally hold an ITIL certification or have experience of working within an ITIL orientated organisation. CCNP certification essential ideally in the...

ITIL Foundation in Service Management... BMC Remedy, IBM Tivoli, HP Openview, ServiceNow)... As a Infrastructure Manager your main responsibilities will involve: Processes, Procedures and Standards - Adhere to the Infrastructure Management procedures, processes and standards and ensure there is consistency across the towers and delivery of programmes... Developing Relationships - Chair Infrastructure...

ITIL Foundation in Service Management. Core Technical Skills - Experience in Enterprise Systems Management processes and toolsets essential (eg BMC Remedy, IBM Tivoli, HP Openview, ServiceNow)... Developing Relationships Chair Infrastructure Governance Forums to develop good working relationships with the following key stakeholders: service management, security, architecture, customers, suppliers and business solutions.....