5 of 5 ITIL Jobs in Derbyshire

advantageous. Exposure to Microsoft 365 and Azure cloud infrastructure. Experience implementing or maintaining monitoring tools (e.g., PRTG, SolarWinds, or similar). Understanding of ITIL-based service delivery principles. Previous experience in multi-site logistics or warehouse environments. #J-18808-Ljbffr ...

joiner/mover/leaver tasks, stock, spares, loans and asset records Maintain accurate ServiceNow ticket notes, user updates, diagnostics and closure evidence Follow ITIL-aligned incident, request, knowledge, asset and problem-management processes Work with suppliers where needed, while retaining ownership through to outcome Create and maintain user guidance ...

feedback and development support Provide hands-on support for difficult, sensitive or time-critical user-device and field incidents Ensure engineers apply ServiceNow and ITIL-aligned standards Escalate infrastructure, supplier, capacity, safety and service risks early We are looking for someone who has: A relevant Level 4 qualification or equivalent ...

network improvement and infrastructure refresh projects. Installing, configuring, and maintaining LAN routers, switches, firewalls, wireless networks, and SD-WAN solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. ...

wireless connectivity. Monitor network performance using network management and monitoring tools. Perform device configuration, upgrades, patching, and maintenance activities. Support network changes following ITIL Change Management processes. Analyze network issues and perform root cause analysis (RCA). Manage and troubleshoot VLANs, STP, EtherChannel, HSRP, VRRP, and port security. Configure … procedures. Participate in on-call support and major incident management when required. Qualifications CCNA Routing & Switching CCNP Enterprise (Preferred) Cisco SD-WAN Certification (Preferred) ITIL Foundation Certification ...