8 of 8 ITIL Jobs in Derbyshire

identity management and data protection, with exposure to frameworks such as Cyber Essentials Plus, CIS or NIST Familiarity with IT service management practices (e.g. ITIL) and managing support tickets against SLAs Experience working with endpoint protection or MDR solutions (e.g. SentinelOne) Excellent communication and interpersonal skills, with the ability ...

manage multiple tasks and priorities. Comfortable working with both technical teams and non-technical stakeholders. Desirable Experience Experience supporting organisations moving services into Azure. ITIL Foundational Accreditation Some exposure to Linux environments, containers, or Kubernetes from a support perspective. Experience working alongside data or analytics platforms. Previous involvement in Cyber ...

VMware and/or Hyper-V Intune and SCCM DNS, DHCP and networking fundamentals Endpoint management and device support Active Directory and access control ITIL/service-led support environments Infrastructure projects, upgrades or migrations Security best practice, patching and system monitoring Most importantly, theyre looking for someone ...

Coordinate and assist with hardware rollout and configuration projects Technologies: Device configuration tools, deployment systems Maintain IT standards and follow corporate governance processes Technologies: ITIL practices, internal IT systems and documentation tools Collaborate with teams across the business to resolve technical issues and improve user experience Technologies: Ticketing systems, communication ...

priorities effectively A proactive mindset with a passion for continuous improvement Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isn t essential. Why Join Us? This is more than just an account management role - it s an opportunity ...

e.g. AWS and/or Azure) and legacy environments Desirable: Experience in a multi-site operational business (e.g. logistics, field service, distribution) Familiarity with ITIL/ITSM frameworks Experience managing organisational change or restructuring Awareness of information security standards (e.g. ISO 27001) and regulatory/compliance environments ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...