8 of 8 ITIL Jobs in Derbyshire

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

scheduled station visits, and knowledge base development. Maintain accurate asset records and assist with equipment refresh cycles and WEEE-compliant disposals. Ensure compliance with ITIL best practices, organisational policies, and relevant legislation. Essential Skills, Abilities & Knowledge Ability to diagnose and resolve complex IT issues methodically. Working knowledge of IT infrastructure ...

standards Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc Backup & Recovery Desirable Relational Database Skills (e.g. Oracle, SQL, MS Access) PRINCE2 ITIL Cyber Security Personal Attributes Essential Good interpersonal/communication skills and the ability to explain technical information to a non-technical audience. Ability to cope ...

equivalent at Grade C or above. Recognised ICT Qualification Desirable GCSE English & Maths at Grade C or above (or equivalent) ECDL or equivalent ITIL Foundation Certificate Experience Essential Experience of providing first line ICT support Experience of using helpdesk/service desk software Previously worked in a role providing high ...

infrastructure, systems, and data, ensuring availability and performance. Install, configure, troubleshoot, and maintain enterprise-level hardware and software. Deliver IT services aligned with ITIL best practices. Act as a technical mentor within the ICT Service Delivery Team. Assist with project-based work, system upgrades, and contingency planning. Collaborate with internal … degree or higher national diploma (HND). English and Maths GCSE (Grade A*-C or 9–4). Evidence of continuous professional development. Desirable: ITIL Foundation, Microsoft certifications. Why Join Us? Join us and you will be working in a varied and rewarding role, as part of a supportive team ...

will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception … overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Ensure excellent customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure ...

their full potential. Role Summary You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support … networks, hardware, and software, be able to demonstrate an excellent understanding of both software and hardware troubleshooting methodology Manufacturing Processes and Systems Incident Management ITIL Processes Working amongst multi-vendor IT environments OEM engagement Windows hardware, software and networking troubleshooting Advanced troubleshooting of Windows based software, hardware and network troubleshooting ...