5 of 5 ITIL Jobs in Derbyshire

investigations into systemic issues following service incidents and implement corrective and preventative measures Ensure incidents and service requests are resolved within agreed SLAs Follow ITIL-aligned service management best practices Projects, Change & Improvement Act as technical lead on allocated infrastructure and digital transformation projects Plan and manage outages, upgrades ...

data center or REIT industry is preferred. Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework. Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts. Analytical Skills: Exceptional critical thinking and structured problem-solving ...

standards Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc Backup & Recovery Desirable Relational Database Skills (e.g. Oracle, SQL, MS Access) PRINCE2 ITIL Cyber Security Personal Attributes Essential Good interpersonal/communication skills and the ability to explain technical information to a non-technical audience. Ability to cope ...

Excellent problem-solving skills and ability to manage multiple priorities. Strong knowledge of data protection and IT compliance requirements. Desirable: Relevant professional certifications (e.g., ITIL, Microsoft Certified, CompTIA, Prince2). Experience managing IT projects from inception to delivery. Knowledge of ERP systems or other business-critical software. Knowledge of extraction ...

/or project delivery. Strong relationship-building skills and the ability to work confidently across technical and non-technical teams. Solid understanding of ITIL and service management practices. Ability to balance detail with big-picture awareness and provide constructive challenge. A commitment to quality and a Customer First approach. ...