15 of 15 ITIL Jobs in Leicestershire

offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware … role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure/AWS Familiarity with ITIL framework and process-driven environments Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related More ❯

Experience of administering and supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You will also need delivery experience of the following key technologies: • Citrix VaaD solutions• Microsoft Windows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server More ❯

systems, and remote support tools. Strong communication and customer service skills. Ability to work independently and collaboratively. Basic knowledge of networking, virtualization, and storage. Bonus Points For: Exposure to ITIL practices or certification. Experience with endpoint management tools. Interest in systems administration and networking. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals. This is a fantastic opportunity More ❯

spoken communications, with proven customer service skills • Experience of administering and supporting the latest Network and Infrastructure technologies. • Experience of administering and supporting the latest Microsoft technologies. • Working to ITIL standards, including Change Management. • Networking/Infrastructure certifications would be desirable • Previous experience of working for a managed IT service provider • A current, valid driving licence You will be required More ❯

Desktop OS o Microsoft Azure, Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This is just a short o More ❯

and leadership mentor to junior team members Tech Environment: Windows Server, Active Directory, Intune, Office 365 Networking fundamentals: DNS, DHCP, LAN/WAN VMware, Hyper-V Antivirus & endpoint protection ITIL Foundation (preferred) What You'll Need: Proven leadership experience in a service desk or IT support setting Excellent communication and conflict-resolution skills Strong technical background across Microsoft infrastructure and More ❯

SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and More ❯

Experience supporting legacy applications and understanding their constraints and risks. Familiarity with Windows-based systems, application servers, and basic networking concepts. Experience with ticketing systems (e.g. Jira, ServiceNow) and ITIL practices. Ability to work under pressure, manage priorities, and collaborate across teams. Bonus: Experience in scripting (PowerShell, batch), working with on-prem databases, or supporting business-critical finance or insurance More ❯

GDPR, and meet cybersecurity standards. About you The successful candidate will have proven experience as a ICT Solutions Analyst , Technology Analyst, Systems Analyst, or similar role in IT with ITIL Foundation Agile, preferably within the public sector or social housing. You will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong More ❯

of cloud security, governance, and performance monitoring Excellent leadership, strategic planning, and communication skills Familiarity with agile delivery, value streams, and large-scale transformation programmes Desirable: Azure certifications, TOGAF, ITIL What We Offer A unique opportunity to shape the future of our platform and services High-impact leadership role in a tech-forward organisation Drive platform modernisation, automation, and cloud More ❯

support and maintenance of Audio visual installations, teaching space equipment, event production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated More ❯

Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications environment services and the subsequent … and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and More ❯

Experience with scripting and automation Experience with virtualization platforms Experience using SIEM platforms Experience with EDR and vulnerability scanning Knowledge of Windows Servers and Azure Cloud Desirable: Experience with ITIL, PCI and GDPR Driving Licence Programming experience with PowerShell, C# and\or Python In addition to a great working culture, we offer superb benefits too; 23 days holiday (increasing to More ❯

Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management (e.g. … ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. If you More ❯

to create test strategies, plans and scripts including execution and reporting Good understanding of businesses processes and ERP/supporting systems SOX exposure or experience IT Service experience (ideally ITIL exposure) Understanding of integration and integration systems Desirable Skills IT Service experience (ideally ITIL exposure) Experience in D365 FMCG/Retail/Purchasing background Experience of integration middleware like Boomi More ❯