Information Technology Infrastructure Library (ITIL) Jobs in Leicestershire

There will be a key focus on building a collaborative culture across both the IT Solutions and Service Delivery teams that will enable the delivery on innovative solutions across existing and new on-premise and cloud based technologies... Educated to degree level or equivalent relevant experience IT. Service Management and...

There will be a key focus on building a collaborative culture across both the IT Solutions and Service Delivery teams that will enable the delivery on innovative solutions across existing and new on-premise and cloud based technologies... Educated to degree level or equivalent relevant experience IT. Service Management and...

Location: Loughborough... Rapidly expanding, dynamic IT Solutions provider is looking for 2nd / 3rd Support Engineer! This is a key role supporting a diverse range of clients using the latest technologies. You must be MCSE certified with good skills in Windows, Active Directory, Exchange, Windows Server 2008/2012, VMWare, DNS. Skills...

Key Skills. Management of a service desk, or similar. ITIL certification. Experience interrogating reports and analysing improvements. Excellent customer service skills. Change/Problem Management. Software such as Excel and ITSM tool to generate reports and interrogate data. Desirable Skills. Remedy, or similar. Experience using data and reporting to implement improvements...