Jobs 1 to 15 of 18

Problem Analyst

Cardiff -
Hays IT - Uk Posting account
As a credible member of the team, you will assist in the management of the Problem Management function. Accountabilities - Problem Management for clients and subsidiaries ICT services. - Manage supplier problem management and track progress of problems within external problem management processes. - Build relationships with technical and service management teams for...
Rate: £300.00 - £325.00 per day
Posted: 23 days ago

Field Engineer

Cardiff, South Glamorgan -
CPS Group UK
You will be expected to have most, if not all of the following skills and experience - -Broad technical skills including experience with PC hardware/ software, operating systems (Windows and some Mac), Windows 2003/2008 Server, virtualisation, Active Directory (Group Policy management), network troubleshooting & peripherals. - Experience of supporting IT at site...
Salary: £22000 - £25000 per annum + company car/car allowance, 10% bonus
Posted: 21 hours ago

Service Desk Analyst

Newport, Gwent -
Resource Management
You will provide 1st Line support to internal staff, dealing with a range of technologies, including Windows 7, Active Directory, Exchange and MS Office, following ITIL best practice... Support of Windows operating systems especially Windows 7, Exchange, Office, Active Directory... Support of mobile telephony devices and tablets, including Apple, Android...
Salary: £17000 - £20000 per annum
Posted: 23 hours ago

Service Desk Team Leader

Newport, Gwent -
Sanderson
in Newport... Responsibilities in this role will include: Supplier Relationship Management. Organise and deal with High Priority Tickets. Enhance the quality of services offered by the Service Desk. Ensure the service catalogue is in line with business needs. Review and evaluate Service Desk processes, procedures and performance to ensure quality...
Salary: £30 - £35 per annum + Excellent Company Benefits
Posted: 19 days ago

3rd/4th Line Support Consultant

Caerphilly, Mid Glamorgan -
Centric Resource
Our client, a leading International Partner within the Microsoft community are looking for a 3rd/4th Line Support Engineer to join them within their South Wales based office... - Demonstrable knowledge of problem management within a customer focused environment. - Excellent skills with Active Directory server troubleshooting is required. - SQL 2008 sysadmin...
Salary: From £33,000 to £40,000 per annum + Benefits
Posted: 4 hours ago

SQL Support Analyst

Monmouthshire -
Intapeople
SQL Server/ Oracle, Troubleshooting, Customer support, SLAs, Scripting, Development & Testing. We are seeking two experienced SQL Support Analysts for our client based in Monmouthshire... You will also conduct testing and reviews as well as executing test scripts... Skills Required: Previous experience in a SQL Support/ 2nd Line Software Support role...
Salary: £26000 to £32000 per annum
Posted: Yesterday

Capacity and Availability Analyst

Cardiff, South Glamorgan -
HAYS INFORMATION TECHNOLOGY
ITIL SERVICE CAPACITY AVAILABILITY PLANNING... A key project as part of the programme is the delivery of a new in house Service Management capability in readiness for the in-sourcing of a number of key IT services and a new desktop environment for 4,000 staff... - Determining with the Support...
Rate: £300.00 - £350.00 per day
Posted: 1 hour ago

Knowledge Analyst

Cardiff -
Hays IT - Uk Posting account
An exciting opportunity has arisen for an experienced Knowledge Analyst to assist in the initial setting up and management of the Knowledge database in the ITSM toolset Servicenow... - Maintain knowledge material in a format that will meet the requirements of the database within Servicenow... Skills Required - ITIL V3 Foundation certificate. -...
Rate: £300.00 - £325.00 per day
Posted: 23 days ago

SQL Support Analyst

Cardiff, South Glamorgan -
Digitech Resourcing Ltd
The role requires the use of SQL Server/Oracle and you will be providing issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by the client. Responsibilities for the SQL Server Support Analyst: Supporting client’s existing configurations and day-to-day...
Salary: Up to £34,000 per annum
Posted: 2 days ago

Application Support Analyst

Bridgend, Mid Glamorgan -
CGI
related Incidents and Problems; Working within SLA parameters in the provision of a high quality application support service; Impact Assessment in response to requests for enhancement / change; Responding to and acting on customer issues/requests and recognition of client priorities; Attendance of client meetings as necessary; Assisting in software deployments -...
Salary: £20000 - £250000 per annum + benefits
Posted: 5 days ago

Service Desk engineer - 1st line support - Help Desk - CCNA or MCP

Caerphilly, Mid Glamorgan -
FT Select
You will have skills in Cisco networking and or Windows Server... -Daily backup & media actions performed as per SLA... -Working towards Cisco CCNA or associate level certification for Microsoft, VMWare or Citrix... -A detailed and analytical approach to undertaking duties... -ITIL Foundation Certificate (V3) -Experience of working within an operational...
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 5 days ago

Release Manager - Cardiff

Cardiff, South Glamorgan -
Lorien Resourcing
Contribute to continuous improvement of processes and procedures... * Maintaining the integrity of Release Owned environments ensuring adherence to change and configuration management process/procedures... * A sound understanding of the ITIL framework for Service Management... * Experience of producing and managing release plans using MS Project or similar. * Sound change and configuration...
Posted: 19 hours ago

1st Line Network Engineer - BPSS / BC / SC clearance required

Cardiff, South Glamorgan -
CPS Group UK
To respond to network alerts and answer calls within the set SLA. Call logging using Remedy and HEAT... The suitable candidate will require experience within a customer facing Helpdesk and or NOC Role is essential and be able to demonstrate a basic appreciation of IT Networks and understand the terminology...
Rate: £100 - £130 per day
Posted: 5 days ago

1st Line Network Engineer

Cardiff, South Glamorgan -
CPS Group UK
To respond to network alerts and answer calls within the set SLA. Call logging using Remedy and HEAT... The suitable candidate will require experience within a customer facing Helpdesk and or NOC Role is essential and be able to demonstrate a basic appreciation of IT Networks and understand the terminology...
Rate: £100 - £130 per day
Posted: 5 days ago

Systems Analyst/Network Engineer

Bridgend, Mid Glamorgan -
Hyphen
To manage, monitor and secure Telecommunications and Network Services connections for customers via effective deployment of LAN, WAN, MAN, and Firewall elements ... To be part of an on-call rota providing cover outside of standard business hours for high-priority incidents Essential Skills: Good basic understanding of enterprise WAN/LANs,...
Salary: Benefits Package
Posted: 3 days ago