Jobs 1 to 12 of 12

IT Service Desk Analyst

Cardiff, South Glamorgan -
Colston Consulting
The team work to SLAs and are required to log all calls onto a service desk system. An understanding of work and office is useful to help with queries such as password resets and first level queries. Good communication is required as is the desire to deliver excellent customer service...
Salary: £18k - 20k per year
Posted: 2 days ago

Problem Analyst

Cardiff -
Hays IT - Uk Posting account
As a credible member of the team, you will assist in the management of the Problem Management function. Accountabilities - Problem Management for clients and subsidiaries ICT services. - Manage supplier problem management and track progress of problems within external problem management processes. - Build relationships with technical and service management teams for...
Rate: £300.00 - £325.00 per day
Posted: 12 days ago

Service Desk Team Leader

Newport, Gwent -
Sanderson
in Newport... Responsibilities in this role will include: Supplier Relationship Management. Organise and deal with High Priority Tickets. Enhance the quality of services offered by the Service Desk. Ensure the service catalogue is in line with business needs. Review and evaluate Service Desk processes, procedures and performance to ensure quality...
Salary: £30 - £35 per annum + Excellent Company Benefits
Posted: 9 days ago

3rd/4th Line Support Consultant

Caerphilly, Mid Glamorgan -
Centric Resource
Our client, a leading International Partner within the Microsoft community are looking for a 3rd/4th Line Support Engineer to join them within their South Wales based office... - Demonstrable knowledge of problem management within a customer focused environment. - Excellent skills with Active Directory server troubleshooting is required. - SQL 2008 sysadmin...
Salary: From £33,000 to £40,000 per annum
Posted: Yesterday

Group Infrastructure Manager

Bridgend, Mid Glamorgan -
Intapeople
Up to £47,000 pa + company benefits. Permanent. South Wales. 1st - 4th line technical support, Infrastructure Management, Network Monitoring, ITIL, MCSA/ MCSE certification, KPIs, Team Management, Project Management and customer focus. Our client is looking for an experienced and enthusiastic Group Infrastructure Manager to lead their technical teams. Reporting into...
Salary: £0 to £47000 per annum
Posted: 3 days ago

Capacity and Availability Analyst

Cardiff -
Hays IT - Uk Posting account
ITIL SERVICE CAPACITY AVAILABILITY PLANNING Our client has embarked on an ambitious programme of projects to deliver upgrades to several of its key IT systems and technology platforms... A key project as part of the programme is the delivery of a new in house Service Management capability in readiness for...
Rate: £300.00 - £350.00 per day
Posted: 24 days ago

Knowledge Analyst

Cardiff -
Hays IT - Uk Posting account
An exciting opportunity has arisen for an experienced Knowledge Analyst to assist in the initial setting up and management of the Knowledge database in the ITSM toolset Servicenow... - Maintain knowledge material in a format that will meet the requirements of the database within Servicenow... Skills Required - ITIL V3 Foundation certificate. -...
Rate: £300.00 - £325.00 per day
Posted: 12 days ago

Service Desk engineer - 1st line support - Help Desk - CCNA or MCP

Caerphilly, Mid Glamorgan -
FT Select
Working towards Cisco CCNA or associate level certification for Microsoft, VMWare or Citrix - Experience in a customer service environment - Excellent verbal and written communication skills - A detailed and analytical approach to undertaking duties - Incident Management experience - Managing incidents including business expectations and communication Desirable. - ITIL Foundation Certificate (V3) - Experience of...
Salary: From £23,000 to £28,000 per annum plus benefits
Posted: 2 days ago

Senior Network Engineer - Cisco, CCNP, CCNA, Firewalls, Nexus

Cardiff, South Glamorgan -
CPS Group UK
Certification in Checkpoint or Cisco Firewall Technologies would be beneficial... You and your team will be responsible for the delivery of strict Network support methodologies, improvement of procedures to ensure the ongoing service delivery, managing and resolving of incidents (LAN, WAN, Wireless,IP routing, and Firewall)... Experience of Network Management...
Salary: £42000 - £50000 per annum + Training & Generous Benefits Package
Posted: 3 days ago

Senior IT Security Analyst

Cardiff, South Glamorgan -
HAYS INFORMATION TECHNOLOGY
Information Security management network security SCADA firewall security, mobile device, laptops, servers, virus protection, penetration testing... Provide technical and business support to the Information Security Manager and Partners on all aspects of Information Security, Business Continuity, Disaster Recovery & Risk Management. Contribute to the development and delivery of the Information Security...
Rate: £450.00 - £500 per day
Posted: 5 days ago

Senior Information Security Analyst - CISSP

Cardiff -
Hays IT - Uk Posting account
You will contribute to the development and delivery of the BIS Information Security strategy in support of the corporate strategy and the Information Security Plan, including the introduction of an Information Security Management System (ISMS) into the organisation... You will have good knowledge of service delivery (ITIL) frameworks and experience...
Salary: £37000.00 - £44000.00 per annum
Posted: 17 days ago

Linux AIX Support Engineer - AIX, Linux, Red Hat, RHCE, IBM

Cardiff, South Glamorgan -
CPS Group UK
My client is looking to recruit an experienced Linux AIX Support Engineer (AIX, Linux, Red Hat, RHCE, IBM, SAN, Backup, Clustering) to join their expanding team in South Wales... The ideal Linux AIX Support Engineer (AIX, Linux, Red Hat, RHCE, IBM, SAN, Backup, Clustering) will have the following skills: *Excellent...
Salary: £35000 - £40000 per annum + Industry Leading Benefits Package
Posted: Yesterday