4 of 4 ITIL Jobs in Telford

Jira Service Management configuration experience API and scripting knowledge Experience with CI/CD and DevOps practices Strong understanding of Agile, Scrum, DevOps and ITIL Excellent communication and stakeholder management skills If you are interested in this role or wish to apply, please submit your CV. ...

/certifications Certified in administration of Jira and Confluence Strong API and scripting knowledge Understanding of Agile, Scrum, DevOps/CI/CD and ITIL Desirable: experience configuring workflows, custom fields and reporting dashboards with customers Excellent communication, presentation and stakeholder engagement skills ...

service delivery teams About You Proven experience in Service Delivery Management or IT Service Management roles within large and complex organisations Strong knowledge of ITIL service management principles and best practices, including Incident, Problem, Change, Request, and Service Level Management Demonstrated experience managing services within complex multi-supplier or outsourced … Have Experience working within a consultancy, systems integrator, or managed services environment Experience delivering services within Public Sector, Government, or other highly regulated environments ITIL Foundation, Practitioner, Managing Professional, or equivalent service management qualifications Experience managing cloud-based, digital transformation, or large-scale enterprise technology services Exposure to SIAM, supplier ...

including sign-off of end-to-end testing strategies and defect thresholds About You Proven experience in Service Transition/Service Management, aligned to ITIL (v3 or v4) and strong operational governance practices Demonstrated experience delivering transitions across complex programmes, portfolios, and multi-supplier environments Strong end-to-end operational … during releases or hypercare phases Background working within a Systems Integrator, consultancy, or large-scale outsourced environment Exposure to public sector or regulated environments ITIL certification or equivalent service management qualifications About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than ...