6 of 6 ITIL Jobs in Telford

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

Jira Service Management configuration experience API and scripting knowledge Experience with CI/CD and DevOps practices Strong understanding of Agile, Scrum, DevOps and ITIL Excellent communication and stakeholder management skills If you are interested in this role or wish to apply, please submit your CV. ...

backup and restore technologies. * Strong teamwork and interpersonal communication. * Have a proven problem solving ability. * Proactive approach to personal workload management. * Awareness of the ITIL Service Management framework and specifically incident and change management. * Use and support of Veritas NetBackup software and storage appliances. * Use and support of backups ...

Cloud. Experience delivering infrastructure migration or transformation projects. Knowledge of automation and configuration management tools. Experience working within highly regulated or enterprise-scale environments. ITIL awareness or experience working within ITIL-aligned service management processes. If this is the role for you please submit your CV at your earliest convenience. ...

present service reports, dashboards, and performance metrics. Collaborate with technical and operational teams to improve service reliability and customer experience. Ensure adherence to ITIL best practices and organizational governance standards. Support service transition activities for new services and projects into live operations. Identify opportunities to enhance efficiency, reduce risk … service environment. Strong client-facing experience, including stakeholder engagement at senior levels. Proven experience managing and reporting against SLAs and KPIs. Strong understanding of ITIL principles and service management frameworks. Experience in Incident, Problem, Change, and Service Request Management. Supplier and vendor management experience. Excellent customer relationship management skills. Strong ...

models, training, and knowledge transfer activities are completed. Drive continuous improvement within Service Design and Transition processes. Monitor compliance with organisational standards, policies, and ITIL best practices. Required Skills & Experience 8-15 years of experience within IT Service Management, Service Design, or Service Transition roles. Strong experience managing service onboarding … transition activities. Proven knowledge of ITIL Service Design & Transition practices. Experience delivering operational readiness assessments and go-live approvals. Strong understanding of release management and service governance. Experience managing risks, dependencies, and stakeholder expectations. Excellent communication and relationship management skills. Ability to work across multiple teams in fast-paced ...