10 of 10 ITIL Jobs in Telford

service assurance and continuous improvement to deliver resilient, high-performing services.Desirable CriteriaExperience delivering operational efficiencies through automation, analytics, or process improvement.Relevant professional qualifications (e.g. ITIL, Agile, Service Management, Project Management, or Leadership qualifications).Further Location InformationPlease ensure that you only apply for a location that you are willing and able ...

Jira Service Management configuration experience API and scripting knowledge Experience with CI/CD and DevOps practices Strong understanding of Agile, Scrum, DevOps and ITIL Excellent communication and stakeholder management skills If you are interested in this role or wish to apply, please submit your CV. ...

cause analysis and follow change management process. Essential Criteria: The successful candidate must be able to clearly demonstrate evidence of the followingAn awareness of ITIL v4 Practices.Experience of working within a Managed Service operating model with service providers and partners.Experience managing Platforms and Products across their lifecycle including decommissioning.Experience balancing ...

operating models and service roadmaps.Experience managing budgets, forecasting and delivering value for money.Experience managing suppliers and commercial relationships to achieve service outcomes.Desirable CriteriaKnowledge of ITIL v4 or equivalent service management frameworks.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from ...

business audiences.Desirable Criteria:• Industry-recognised integration certifications.• Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO) or equivalent product certification.• Knowledge of ITIL v4 and modern service management practices.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from ...

Location: Manchester, UK; Central, Overdale, Telford, UK; Worthing, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: ITPosted: 2026-09-03Valid to: 2026-09-17Employer: HM Revenue and CustomsJob summaryDiscover a career in your ...

Location: Birmingham, UK; Bristol; Leeds, UK; Manchester, UK; Central, Overdale, Telford, UK; Cardiff, UK; Edinburgh, UK; Glasgow City, Glasgow, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: ITPosted: 2026-08-27Valid to: 2026-09 ...

present service reports, dashboards, and performance metrics. Collaborate with technical and operational teams to improve service reliability and customer experience. Ensure adherence to ITIL best practices and organizational governance standards. Support service transition activities for new services and projects into live operations. Identify opportunities to enhance efficiency, reduce risk … service environment. Strong client-facing experience, including stakeholder engagement at senior levels. Proven experience managing and reporting against SLAs and KPIs. Strong understanding of ITIL principles and service management frameworks. Experience in Incident, Problem, Change, and Service Request Management. Supplier and vendor management experience. Excellent customer relationship management skills. Strong ...

models, training, and knowledge transfer activities are completed. Drive continuous improvement within Service Design and Transition processes. Monitor compliance with organisational standards, policies, and ITIL best practices. Required Skills & Experience 8-15 years of experience within IT Service Management, Service Design, or Service Transition roles. Strong experience managing service onboarding … transition activities. Proven knowledge of ITIL Service Design & Transition practices. Experience delivering operational readiness assessments and go-live approvals. Strong understanding of release management and service governance. Experience managing risks, dependencies, and stakeholder expectations. Excellent communication and relationship management skills. Ability to work across multiple teams in fast-paced ...

including sign-off of end-to-end testing strategies and defect thresholds About You Proven experience in Service Transition/Service Management, aligned to ITIL (v3 or v4) and strong operational governance practices Demonstrated experience delivering transitions across complex programmes, portfolios, and multi-supplier environments Strong end-to-end operational … during releases or hypercare phases Background working within a Systems Integrator, consultancy, or large-scale outsourced environment Exposure to public sector or regulated environments ITIL certification or equivalent service management qualifications About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than ...