Jobs 1 to 15 of 64

Incident Manager

City, London -
Eligo Recruitment Ltd
ITIL qualification... You will facilitate early return of service including workarounds, manage Incident Communications externally and internally to ensure users are kept up to date with relevant information of their incident, act as point of escalation for High Priority or Major Incidents, responsible for ensuring all incidents contain current and...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 9 hours ago

Service Delivery Manager

City, London -
Eligo Recruitment Ltd
Job Title: Service Delivery Manager... Main Purpose of the Job: Operational service delivery management of our clients managed services and maintenance contract customers as part of the Service Delivery Team. Main Duties & Responsibilities: Frequently meeting with customers to review service delivery performance and ensure customer satisfaction. Capturing service delivery issues...
Salary: £45000 - £65000 per annum + Full Benefits
Posted: 9 hours ago

Technical Support Analyst (1st and 2nd Line) - London

City, London -
Fruition IT Resources Limited
Technical Support Analyst Experience required: An experienced Analyst with experience of working in a 1st and 2nd Line Microsoft support environment... Strong Active Directory experience. Experience of supporting Windows 7, Microsoft Office, XP, Outlook, and Exchange 2013. Windows Server 2008/2012 administration experience. Network experience - Understanding TCP/IP, DNS and...
Salary: £25000 - £30000 per annum
Posted: 6 days ago

Service Delivery Manager - ITIL, Network, LAN, WAN, Cisco

City of London -
Energize Recruitment Solutions Ltd
A leading managed service provider requires a Service Delivery Manager to support a number of high profile customers. Specific responsibilities include: Ensuring the smooth delivery of network services (Cisco) to key clients. Relationship management. Escalation management. Experience in building service models for new customers in sales process. Service instruction with...
Salary: £40000 - £50000 per annum
Posted: 14 days ago

Technical Service Desk Analyst 1st line

City, London -
Eligo Recruitment Ltd
Remedy via phone and email) Taking ownership of tickets and ensuring successful completion within stated SLA... Incident Management. Windows Desktop XP/7. Active Directory. DESIRABLE KNOWLEDGE: Experience with Citrix Metaframe server and client. Awareness of Office 365 (Cloud Computing) Awareness of Virtual Infrastructure / VMware / VDIs... Qualified or gaining Microsoft Certified...
Salary: £20000 - £25000 per annum + benefits
Posted: 9 hours ago

Infrastructure Engineer

City, London -
Informatiq Consulting
Key Skills & Requirement of the Infrastructure Engineer: * In depth knowledge and experience of Microsoft System Centre Configuration Manager and Operations Manager within a secure medium / large enterprise environment - (Essential). * In depth knowledge and experience of Scripting within a Microsoft environment (e.g. PowerShell). * In depth knowledge and experience of Windows...
Salary: £37000 - £46000 per annum
Posted: 6 days ago

Service Desk Analyst (Senior) - Win 7, ITIL, Telephony, AD

City of London -
Pearson Whiffin
IT Support (Senior) - Win 7, ITIL, Telephony, AD - £31,000 - Central London. My client a national law firm has a requirement for a Senior IT Support Analyst to join their office based in Central London. You will be the only member of staff in IT for the London office and...
Salary: £27000 - £31000 per annum + Benefits
Posted: 15 days ago

IT Service Desk (1st Line Support)

City, London -
Big Lottery Fund
You will provide high quality and accessible service and effective incident management... - Receive and Log calls on behalf of customers using our IT Service management tool ensuring accurate data entry. - Deal with day-to-day issues surrounding IT service delivery including providing end-user help and support services. This will...
Salary: From £17,316 to £23,158 per annum
Posted: 21 days ago

Senior Service Transition Analyst

City of London -
Hays IT - Uk Posting account
I am looking for a Senior Transition Analyst/Change Analyst to work for Transport for London. The ideal candidate will have the following: .ITIL qualified .Prince2 .Managing Supplys/Suppliers .SLA's .A experienced history in Change projects Please don't hesitate to get in touch if you match all of...
Salary: £412 per day
Posted: 16 days ago

Senior Service Transition Analyst

City of London -
Hays IT - Uk Posting account
I am looking for a Senior Transition Analyst/Change Analyst to work for Transport for London. The ideal candidate will have the following: .ITIL qualified .Prince2 .Managing Supplys/Suppliers .SLA's .A experienced history in Change projects Please don't hesitate to get in touch if you match all of...
Rate: £412.00 per annum
Posted: 10 days ago

Service Desk Analyst

City, London -
Hays Finance Technology
Central London. £200 a shift. My client, a global law organisation is looking to recruit a Service Desk Analyst to join their team in the Central London office. The candidate will be working on a shift basis to provide support to the office network. The successful candidate will have the...
Salary: £150.00 - £200.00 per annum
Posted: 8 hours ago

IT Support Analyst - International Specialty Insurer

City, London -
Oliver James Associates
The environment is globally standardized with automation tools for build, software deployment, patch management etc... Windows 7 and MS Office 2010/13. Laptop/desktop build and software deployment using automation tools. MS Active Directory administration. User support of Email/mobile messaging systems (Outlook/Exchange/Blackberry) Strong organisational skills... Exposure to...
Salary: £25000 - £40000 per annum + benefits
Posted: Yesterday

Service Desk Specialist

City of London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, Record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... Skills and Experience: Pro-...
Posted: 8 days ago

Service Desk Specialist

City, London -
Hays IT - Uk Posting account
The role holder will manage all activities necessary to respond to, Record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... Skills and Experience: Pro-...
Posted: 8 days ago

2nd Line Support

City, London -
JM
Knowledge of ITIL Service desk and incident management disciplines... Maintaining incident management software... Essential: A comprehensive technical grounding and experience of supporting Windows Desktops, Laptops, Microsoft Office, Blackberries, Internet, Remote Access Software and Printers. Basic Active Directory Administration... Relevant MCP, MCSA or MCSE qualifications are a strong bonus. Desirable: Citrix...
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago