ITSM Specialist
Luton, England, United Kingdom
easyJet
work in close collaboration with other IT Domains, such as IT Strategy and Architecture, Change and Portfolio and Digital Safety teams. Job Purpose The ITSM Specialist is responsible for effective IT service integration through the definition and deployment of standardised and continuously optimised service management processes, enabling … trust, velocity, scalability, and efficiency of IT services. What you’ll be doing The ITSM Specialist is responsible for defining, governing, overseeing and continuously improving standardised IT service management processes (ITSM), guardrails, tools, and frameworks executed across IT and Supplier teams. Reporting to the Service Integration … organisation. Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams. Understanding and experience in IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). Experience in maximising effectiveness of nearshore/offshore resource models and experience in managing and delivering through more »
Posted: