Jobs 1 to 15 of 88

Senior Analyst (Change & Release)

Belfast -
Capita - ITIN
Ensure the Service Transition Operational Readiness process is applied within Service Management for new, amended, retired services... * Ensuring standard request management process is applied consistently * Providing process expertise to the CSM teams * Contributing to identify business opportunities within area of expertise * Work with project teams to ensure change and release...
Posted: 15 days ago

Service Desk Team Leader

Hemel Hempstead, Hertfordshire -
Green Thompson Consulting
A market leader in its sector, my client is looking for a Service Team leader to join its growing IT department. The role involves managing the service desk team to log all incidents and deal with them in accordance with agreed SLAs. The position requires someone who can manage and...
Salary: From £25,000 to £32,000 per annum
Posted: 5 days ago

Service Transition Analyst - ITIL

Croydon -
DP Connect
Highly motivated Service Transition Analyst with ITIL experience required for my client in financial services - you will be a key dirver in programmes/projects to ensure that IT operational requirements are in order and to ITIL standard before IT projects go live into the production environment... You should have a...
Salary: £38 - £40 per annum + Life Assurance, Training Budget + more
Posted: 6 days ago

Service Management

Newcastle-upon-Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: From £18,000 to £29,000 per annum depending on experience + benefits
Posted: Yesterday

Remedy Support Analyst

City, London -
World Pay
The BMC Remedy Administrator sits within Worldpay Service Management and is responsible for operations and maintenance support for the day-to-day management of the IT service management suite... ITIL v3 Foundation will be highly advantageous, as well as working knowledge of MS Windows Server 2008 R2 Operating System, ADDM...
Salary: Competitive
Posted: 4 days ago

Lead Implementation Consultant (serviceNow, ITSM) - South East

Reading, Berkshire -
Arden Resourcing Limited
Fast growing implementation partner for the ServiceNow range of ITSM solutions are looking for an experienced Lead Implementation Consultant to join. The role will involve working closely with clients leading a small implementation team to provide process analysis defining ‘to-be’ in line with ITIL best practice and defining requirements...
Salary: From £50,000 to £60,000 per annum + Benefits and Bonus
Posted: 2 days ago

IT Service Manager

High Wycombe, Slough, Maidenhead -
Brightred Resourcing
Working with groups both internally and externally this person will be responsible as follows: - IT Service Management. - Delivery of robust and stable IT services against defined Service Level Agreements (SLA) - Leadership of IT Service Management team... - Incident and Problem Management. - Change Management... - Background and thorough understanding of ITIL... - Degree level...
Salary: £65k plus car allowance, bonus and benefits.
Posted: 26 days ago

Programme Manager

London -
Personnel IT
Project Management - Takes full responsibility for the definition, documentation and successful completion of complex projects... Business change management - Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration... Qualifications and Training: Educated to degree level or...
Salary: £62000.00 - £67000.00 per annum + benefits
Posted: 5 days ago

ITIL Service Design Consultant

Birmingham, West Midlands (County) -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £35000 - £60000 per annum + benefits
Posted: 7 days ago

ITIL Service Design Consultant

Reading, Berkshire -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £35000 - £60000 per annum + benefits
Posted: 12 hours ago

Solution Architect for Operations in Networking

London -
BPXNet
Location: Greater London. Job Type: Contract. Start Date: October... Industry: IT Consultancy. My client is a Multinational Consultancy Firm with 12,000 employees and offices Worldwide. They specialise in business and strategy advisory, transformation programs, solutions integration, technological applications maintenance and outsourcing services in a wide range of industry sectors...
Rate: £300 - £400 per day
Posted: 6 days ago

Technical Delivery Manager

City of London -
Hays IT - Uk Posting account
The candidate must have a background and understanding of Technical Infrastructure and a background in successfully delivering projects focusing on Windows and Citrix. The successful candidate will have: * In-depth commercial and technical expertise * Demonstrable experience of working in an IT Service management capacity * Proven people management skills * ITIL Service...
Salary: £60000.00 - £68000.00 per annum
Posted: Yesterday

ITSM Subject Matter Expert - Contract - Wiltshire

Wiltshire -
Interquest - IQ ESM
We need an ITSM Subject Matter Expert (ideally with ServiceNow experience) for a 6 month contract in Wiltshire to provide subject matter expertise/coaching in order to assist in defining and developing internal Services... Need someone with hands-on experience of establishing service portfolio management as a discipline and as...
Rate: £400 - £500 per day
Posted: 5 days ago

Support/Service Desk Analyst (ITIL) x 2/3 - Bristol

Bristol, Avon -
Redrock Consulting Ltd
Keywords: ITIL, ITSM, Support, Service Improvement, Windows. Commutable from: Bristol, Bath, Weston, Frome, Warminster, Trowbridge. A leading organisation in the Bristol/Bath area requires a number of Service Desk Analysts/Support Analysts to join its growing and successful team. Suitable candidates will have experience of working within ITIL/ITSM environments...
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 6 days ago

IT Process Analyst

City of London -
Annapurna
My client are looking for an experienced IT Process Analyst to join a global leading Law firm based in central London. This is a fantastic opportunity to join a market leading Law firm for an initial 6 month contract. Working closey with IT managers and process owners, the ideal candidate...
Rate: £350 - £380 per day
Posted: 20 days ago