Jobs 1 to 15 of 130

Interim Head Of End User Services

Yorkshire and the Humber -
Real Staffing
The post holder will be responsible for providing a platform for the delivery of an enhanced, customer focused IT/AV help and support service through the adoption of best practice IT Service Management principles... The successful candidate will have a proven track record of promoting customer service excellence and will...
Rate: £300 - £400 per day + Dependent on experience
Posted: 27 days ago

Head of Digital Services

Edinburgh, Midlothian -
Location - Edinburgh. Type - Permanent. World-leading education establishment based in the heart of Edinburgh require an experienced Digital or IT Service Manager to head up their Digital Services Team and drive the overall strategy and growth of their activities. You will be from a higher or further education background and...
Salary: £38000.00 - £50000.00 per annum + benefits
Posted: 6 days ago


West Sussex -
ReThink Recruitment
Our client is an award winning values driven organisation with an reputation for excellence and innovation in the business areas they operate in. Due to continued growth and a significant change and transformation programme across the organisation, they now urgently require an experienced Head of IT Customer Services to join...
Salary: £58000 - £65000 per annum + BENEFITS PACKAGE
Posted: Yesterday

Service Delivery Partner

Hampshire -
Our IT Service Delivery Partner will be a member of IT's Service Assurance team, whose purpose it is to maintain and improve 'best in class' IT services, delivered in accordance with committed service levels, and communicated effectively to its customers. You will be responsible for delivering high performance, end-...
Salary: From £41,404 to £54,685 per annum
Posted: 20 days ago

Vendor Analyst - Staines - Contract

Staines, Middlesex -
Lorien Resourcing
The Vendor Analyst will be to support the efficient and effective business and supplier management processes by providing accurate information about track able items such as volumes, obligations or contract changes... *ITIL IT Service Management qualifications desirable; Excellent report writing, analytical and MI skills (including dashboards) *Experience: Excellent Supplier Relationship...
Rate: Competitive Market Rate!!!
Posted: 5 days ago

ITIL Release & Deployment Process Owner

London -
Harris Global
Urgent opportunity has arisen for an ITIL Release & Deployment Process Owner to join a large public sector client based in Central London... The ITIL process owner is accountable for the process and is responsible for managing compliance and identifying improvements to ensure that the process continues to be effective and...
Posted: 6 days ago

IT Development Specialist

Leeds -
Leeds Beckett University
Leeds Beckett University. Information Media and Technology Service. IMT290825A Full time, permanent Grade 6 (£32,227 - £36,309) Closing date: 13 August 2015 Leeds Beckett University is an exciting, modern University in one of the most vibrant student cities in the UK. Within the University there is a strong, centralised...
Posted: 4 days ago

Customer Account Leader

Stockport, Cheshire -
Net Ltd
Position: Customer Account Leader (IT Service Management) Location: Stockport, Cheshire... Qualifications: ITIL Foundation. Minimum GCSE A-C grades, preferably ‘A’ levels... Good working knowledge of IT service management. Computer literate with experience of using service management software and Microsoft Office... Coaching skills acquired through formal service management and customer service...
Salary: Up to £35,000 DOE
Posted: 5 days ago

Incident Manager - ITIL

City, London -
My client are currently looking for an incident manager to effectively implement and manage the Incident Management process and corresponding reporting in compliance with the agreed Performance measures, ensuring process integrity... Manages Incident Management process... Produces Incident Management information and communications. Inputs into other ITIL disciplines (i.e. Continual Service...
Rate: £350 - £400 per day
Posted: 6 days ago

IT Service Continuity Manager

Hampshire -
The purpose of our IT Service Management team is to ensure all areas of IT service, support and delivery operate effectively, conforming to ITIL best practice and in accordance with the needs of the business. To help achieve this end, the team now has a challenging opportunity for a Service...
Salary: Up to £61,500 per annum plus excellent benefits
Posted: 7 days ago

Functional Solution Specialist

Birmingham -
Lawrence Harvey
Key Responsibilities: *Understands business requirements and act as face off to the customers of Configuration Management. *Analyze the key technologies, applications and services used by the organisation and model how these will be represented by Configuration Management tools... *Develops and maintains a Logical Data Model. *Analyze existing system and service...
Rate: £350.00 - £400 per day
Posted: 21 days ago

Service Delivery manager

London -
Capita - ITIN
CAPITA, a FTSE100 company, are looking for a new Service Delivery Manager to work with a number of high profile candidates across thier IT Enterprise Services Division... Essential Requirments: Qualified to a minimum of ITIL Foundation... Experience in IT Service Management... Good technical knowledge in IT (predominantly networks and Microsoft)...
Salary: £50000.00 - £57000.00 per annum + Car
Posted: 26 days ago

ITIL Incident Management Process Owner

London -
Harris Global
Urgent opportunity has arisen for an ITIL Incident Management Process Owner to join large project for a public sector client based in central London. Each process owner will be assigned one or more ITIL processes and held accountable for the delivery of those processes. As a process owner within a...
Salary: £0.00 per annum
Posted: 6 days ago

Systems Assistant, Permanent, Full Time, Band A Ref: 15 810

Cardiff, South Glamorgan -
Big Lottery Fund
You will provide high quality and accessible service and effective incident management... - Receive and Log calls on behalf of customers using our IT Service management tool ensuring accurate data entry. - Deal with day-to-day issues surrounding IT service delivery including providing end-user help and support services. This will...
Salary: From £15,316 to £21,158 per annum
Posted: 6 days ago

IT Service Delivery Manager Consultancy - London - £60k-£75k + Bens

London -
Maclean Moore Consulting
A market leading organisation is searching for a talented IT Service Delivery Manager to join their team... They are looking for an IT Service Delivery Manager with an excellent background in designing and implementing quality service management solutions. The IT Service Deliver Manager will work according to ITIL standards and...
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 3 days ago