Jobs 1 to 15 of 98

Service Desk Administrator

Nottingham, Nottinghamshire -
TDX Group
To work within the IT Service Management team and assist in all the day to day processes of logging, updating, monitoring and reporting all Incidents and service requests received from both internal and external clients and ensuring that they are routed to the relevant teams within the IT department or...
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: Yesterday

Service Management Analyst

Taunton, Somerset -
Latcom Ltd
Job Purpose: You will produce both planned and ad hoc reports and management information while ensuring SLA's relating to service reporting are met, collaborate with user groups and project managers to help build and design fit for purpose reports and dashboards, discover patterns and trends in incidents and problems...
Salary: From £21,000 to £26,000 per annum
Posted: 6 days ago

Service Management Analyst

Taunton, Somerset -
set2recruit
Our client a leading well established company with over 25000 staff is looking to recruit a talented Service Management Analyst based in offices in Taunton. The opportunity is responsible for creating standardised reports relating to services provided, and for ensuring incidents and problems are properly analysed and understood with regard...
Salary: From £21,000 to £26,000 per annum £21k - £26k + Benefits
Posted: 6 days ago

Service Management Analyst

Taunton, Somerset -
Vertical IT
Our client is looking for a Service Management Analyst to join their team in Taunton... You will also be responsible for provision of additional insight related to the performance, trends or gaps within the Service Delivery to the senior management. Ideal candidate will have a Service Centre background and ITIL...
Salary: £21000 - £26000 per annum + benefits
Posted: Yesterday

Service Management Analyst

Somerset -
Proactive Appointments
is to create standardised reports relating to services provided, and for ensuring incidents and problems are properly analysed and understood with regard to trends and root causes then effectively communicating the results of your analysis to Service Managers and the wider service delivery community... ITIL awareness. MS Office - Advanced in...
Salary: excellent benefits
Posted: Yesterday

Service Introduction Manager lead

Swindon -
Nationwide
As a minimum requirement you'll: have extensive IT service management experience. Be ITIL qualifed. Be a PRINCE2 Practitioner... What you'll be doing You'll bring IT service management experience and ITIL qualified, certainly with a comprehensive understanding of the key elements and processes relating to service introduction and...
Salary: £40721 - £452245 per annum + excellent benefits
Posted: 13 days ago

Service Delivery Manger - Central London

City, London -
Certes Computing Ltd
Role - Service Delivery Manger... Skills - Service Delivery, Service Operations, ITIL, Line Management, SLA Management, Customer Service... Service Delivery Manger required by a leading transportation company in central London. To qualify the Service Delivery Manger will have a strong background in IT service management and service delivery, a passion and proven...
Salary: £65000 - £70000 per annum + free travel + benefits
Posted: 11 hours ago

Service Introduction Leader

Swindon -
Nationwide
In this role you will be part of the IT Service Management & Control senior management team whose responsibilities include ensuring that IT change is planned, bundled, scheduled and deployed effectively... A solid IT background including an understanding of both key ITIL processes and the development lifecycle. Service management experience typically...
Salary: £52000 - £60000 per annum + excellent benefits
Posted: 26 days ago

Service Introduction Leader

Swindon -
Nationwide Building Society
A solid IT background including an understanding of both key ITIL processes and the development lifecycle. - Service management experience typically in excess of 7 years. - An education to Degree standard (although extensive practical experience can compensate for this)... It would be nice if you also had: - An ITIL qualification... - A...
Posted: 21 days ago

Service Management Analyst

Taunton, Somerset -
ComputerWorld Personnel Ltd
Our client has an exciting opportunity for a Service Management Analyst within the Service Delivery team of the Information Systems Division. The primary role of the Service Management Analyst is to create standardised reports relating to services provided, and for ensuring incidents and problems are properly analysed and understood with...
Salary: £23000 - £26000 per annum + Excellent benefits
Posted: 6 days ago

Service Desk Analyst

Hertfordshire -
Proactive Appointments
Our client is looking for a Service Desk Technician start ASAP... Ideally you will have the following experience: Carry out desk side visits where appropriate. Prioritise incidents effectively and maintain SLAs. Build relationships with users. A good understanding of service desk challenges. Proven experience of using remote desktop support tools...
Rate: From £10 to £11 per hour
Posted: Yesterday

IT Service Manager

London, Hayes, Hounslow, Stockley Park -
Brightred Resourcing
Delivery of robust and stable IT services against defined Service Level Agreements (SLA) - Supplier and Vendor management of all service providers... - Incident and Problem Management. - Change Management. - Operational co-ordination of all service providers (internal and external) which contribute to overall service delivery including the applying sound principle of governance...
Salary: £65k plus bonus & bens
Posted: 12 days ago

Lead Service Designer ? Application Support, Infrastructure Support, ITIL

London -
TRG
As a highly skilled Lead Service Designer you will be part of a focused team which is responsible for service management and for delivering application and infrastructure support to their clients. - Strong Service Management experience within an enterprise and complex support environment... - Experienced in managing Service Delivery. - Extensive experience with...
Salary: 55000-65000 Per Annum Benefits
Posted: 10 days ago

Service Desk Analyst

Nottingham, Nottinghamshire -
TDX Group
To work on the Service Desk within the IT Service Management team, assisting in all the day to day processes of logging, investigating, updating, monitoring and reporting all incidents and service requests received from both internal and external clients... To work closely with the IT 2nd Line Engineers and the...
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: Yesterday

Service Desk Team Leader

Nottingham, Nottinghamshire -
TDX Group
The IT Service Management team are responsible for management of internal IT operational processes and 3rd party IT service providers... This role reports into the IT Service Delivery Manager and fits within the wider IT team... Provides support to the IT Service Delivery Manager... - Ability to work proactively with little...
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: Yesterday