8 ITSM Jobs in Cheshire

Directory PowerShell M365/Teams/SharePoint/OneDrive Antivirus software Intune Endpoint Manager Cloud based technologies (Azure/AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will be advantageous. Hyper V VPN, RDP Mobile devices – iPhone, iPad Google Suite Apple Business Management Multi-Tenant more »

Directory * PowerShell * M365/Teams/SharePoint/OneDrive * Antivirus software * Intune Endpoint Manager * Cloud Based technologies (Azure/AWS) * Autopilot * Cloud Based Telephony * ITSM Tools Knowledge and experience in the following will be advantageous. * Hyper V * VPN, RDP * Mobile devices - iPhone, iPad * Google Suite * Apple Business Management * Multi-Tenant more »

soft skills, verbal and written communication skills Willingness to participate and lead project meetings with the customer on request Sound technical knowledge across the ITSM tools, applications including MS Office, Skype for business, etc. Knowledge on scripting will be an added advantage Available to support in Night shift (12 hour more »

to employees (users) with regard to IT services provided by the IT department. The Responsibilities Ensure that all calls are logged in the IT Service Management tool to ensure accurate statistics and analysis of calls. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices more »

of contact for staff and dealing with issues whist managing service desk workload Escalating issues to 2nd line where necessary Utilising support tools including ITSM and endpoint management software such as Manage Engine, ServiceDesk Plus and Desktop Central Skills, Experience & Qualifications All-round knowledge of IT hardware, software and peripherals more »

Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and more »

technical stakeholders. Manage major incidents effectively, setting stakeholder expectations and acting as a point of contact for business areas. Manage and report on core ITSM processes such as Incident, Problem, Change, and Service Level Management. Act as a Subject Matter Expert (SME) in incident management processes, reporting on performance, and … knowledge base enhancements. Contribute to the objectives of the wider Service Management and Operations team. Desirable (Good to Have): ITIL Foundation Certification. Experience in ITSM and ServiceNow. Knowledge or experience in the automobile industry would be beneficial. About SmartChoice International: Smartchoice International is your premier staffing agency committed to assembling more »

which increases FTF (First Time Fix) rate of Customer issues and implementation of process improvements from lessons learnt · Prior experience of Incident and other ITSM processes · Strong knowledge on Service Now – mainly in Problem, Change, Major Incident and Reporting modules. · Excellent leadership skills and ability to collaborate with team members. … expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting … improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Desirable (Good to have) ITIL Foundation Certification ITSM & ServiceNow experience Automobile industry experience About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and more »