Jobs 1 to 15 of 47

IT Service Manager

Operationally managed by the CS Service Delivery Lead, the role is responsible for:- o Customer Satisfaction - Engaging with the Customer Experience Manager to review and understand customer satisfaction feedback... Essential skills and experience required for the Service Delivery Manager role: - Achieved excellent levels of attainment in a customer facing operational...
City Of London -
HFG
Salary: £70000 - £80000 per annum
Posted: 12 days ago

ServiceNow, ITSM Technical Consultancy - Service Management

Deliver ServiceNow based ITSM projects to Company customers in accordance with our standards and methodologies. > Understand and deploy standard service management processes, e.g. ITIL into customer situations... > Proven IT Service Management experience... > Ability to configure and customise ServiceNow applications... > Good proven experience implementing ServiceNow core ITSM applications (problem, incident,...
Central London / West End -
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: Yesterday

Service Delivery Manager

Customer Support (CS) Governance is part of UK IT Operations and is responsible for the delivery of the UK firm’s IT Service Desk, Deskside Support and PC Asset Management services... Operationally managed by the CS Service Delivery Lead, the role is responsible for:- Customer Satisfaction... Service Management... An understanding...
London -
PwC
Salary: Competitive plus benefits
Posted: 26 days ago

Service Delivery Manager - Banking - London - Urgent

Leading Managed Services firm specialising in the Banking Sector are actively recruiting for an experienced focused Service Delivery Manager... Degree educated or possessing an equivalent level of IT qualification or experience... Strong understanding of resource and SLA management within IT services... IT service management standard frameworks and methodologies (such as...
London -
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 4 days ago

Change Analyst - Online Brand - West London

As part of a wide ranging transformation of their Service Management operations, they seeking to hire a Change Analyst to work within to help support and improve the day to day running of the Change process... The Change Analyst is responsible for carrying out Change & Release management following the best...
Brentford -
Energon Global
Salary: £40000.00 - £50000 per annum
Posted: 15 days ago

SQL Analyst

Uploading all signed-off applications on SharePoint. General maintenance of Service Management SharePoint library... Intermediate-advanced Excel, word and PowerPoint skills. Exposure to IT Service Management tools and reporting tools (like Power BI, Crystal) would be an advantage. Preferably have an ITIL v3 certification. Ideally also has knowledge/experience of...
London -
aap3
Salary: £18000 - £23000 per annum + Benefits
Posted: 11 days ago

ServiceNow Business Analyst

My client a leading IT service management and automation company are recruiting for a ServiceNow Business Analyst for an upcoming challenging 6-month contract... Experience of Service Management implementation/transformation programs as a business analyst (min 3 years) - this can include other tool sets (such as BMC Remedy, HP SM...
City, London -
Arden Resourcing Limited
Salary: £600 per week
Posted: 4 days ago

ServiceNow Systems Administrator Technical Consultants

To be successful the candidate must have: * Experience of working as a ServiceNow System Administrator * Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) * Knowledge of ITIL and Service Management methodologies is a benefit * A demonstrable track record of success and determination * Strong communication skills (both written and verbal)...
South East London -
Pro-Quest Resourcing Ltd
Salary: £45000 - £75000 Per Annum + 15% Bonus + Pension + BUPA + Training + C
Posted: 2 days ago

Incident Analyst

Identifying & escalating major Incidents up the IT Services Management chain to... - Measuring and reporting key metrics for the Incident Management process to... through communication tools and coordination of effort with the Service Delivery... - Maintaining the policy and process documentation for Incident Management... - Highlighting trends to Problem Management... Alongside excellent time...
South West London -
MI5
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 19 days ago

Interim IT Manager

Based in central London you will be responsible for all aspects of the IT support requirements of the business and will be tasked with managing a small team of both permanent and contract staff, reviewing 3rd party relationships and providing IT service management to the business. Responsibilities will include the...
London -
EMBS
Rate: To £55k - £65k (pro rata) - 3-6 month FTC
Posted: 25 days ago

Configuration Manager

A leading financial services institution based in the city are looking to hire a CMDB Manager/ Service Asset and Configuration Manager to join their rapidly expanding team. In this role you will be responsible for all core activities related to the CMDB including the maintenance and continuous service improvement... In...
London -
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: 3 days ago

Configuration Analyst - CMDB, CI, ITIL, ITSM

Key Skills: Change, Configuration Management, Process, Controls Analyst, Corbit. ITSM- ServiceNow CMDB, CI. A leading Bank is seeking a Configuration Management Analyst with experience of ITSM- ServiceNow - to manage the controls that ensure that the components of services, systems and products are identified, baselined and maintained... Build good working relationships...
City, London -
Benedict Cole Limited
Rate: £350 per day
Posted: 3 days ago

Configuration Information/ Managment Analyst - CMDB, CI, ITIL

Key Skills: Change, Configuration Management, Process, Controls Analyst, Corbit. ITSM- ServiceNow CMDB, CI. A leading Bank is seeking a Configuration Management Analyst with experience of ITSM- ServiceNow - to manage the controls that ensure that the components of services, systems and products are identified, baselined and maintained... Build good working relationships...
City, London -
Benedict Cole Limited
Rate: £350 per day
Posted: 3 days ago

SQL Reporting Analyst (SQL, Reports, MI, Excel)

Uploading all signed-off applications on SharePoint. General maintenance of Service Management SharePoint library... Intermediate-advanced Excel, word and PowerPoint skills. Exposure to IT Service Management tools and reporting tools (like Power BI, Crystal) would be an advantage. Preferably have an ITIL v3 certification. Ideally also has knowledge/experience of...
Beckenham -
Ampersand Consulting
Salary: £23000 per annum + Benefits
Posted: 12 days ago

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 3 days ago