Jobs 1 to 15 of 46

Request for Service and Catalogue Analyst

City, London -
Executive Recruitment Services (ERS)
Working with Service Delivery, identify and agree local improvement packages and monitor their implementation and benefits realised... Desired & Required Skills: Required Skills: Must be knowledgeable in Information Technology Infrastructure Library (ITIL) Foundations, experience in the implementation and integration of Service Catalogue and Request Fulfilment processes. Required skills: *Understand and work...
Rate: negotiable
Posted: 5 days ago

IT Service Manager-Infrastructure & Applications

London -
DP Connect
Service Manager required by my highly prestigious client for their internal infrastructure and applications operations area, this is an excellent opportunity for someone with a strong background in IT Service Management who is ideally ITIL v3 Certified or had significant experience in working with ITIL v3, you will be responsible...
Salary: £60000 per annum + bonus,pension and flexible benefits
Posted: 16 days ago

Request for Service and Catalogue Analyst

London -
TEKsystems
Working with Service Delivery, identify and agree local improvement packages and monitor their implementation and benefits realised... Required Skills: - Must be knowledgeable in Information Technology Infrastructure Library (ITIL) Foundations, experience in the implementation and integration of Service Catalogue and Request Fulfilment processes. - Understand and work effectively in an IT Service...
Rate: £250 - £275 per day
Posted: 5 days ago

Acceptance Into Service Analyst

City, London -
Executive Recruitment Services (ERS)
Act as prime interface for senior management in terms of service acceptance planning and reporting and gatekeeper on behalf of the MoJ business for acceptance decisions making final recommendation to the business and ITSM regarding decisions to release and deploy into production... Desired & Required Skills: Must be knowledgeable in Information...
Rate: £250 - £300 per day
Posted: 5 days ago

Service Manager / IT Service Management - London

London -
Lorien Resourcing
The candidate will be required to develop a strategy for the support and continuous improvement, working in partnership with senior business management to understand service impacts and identify and deliver improvements to IT Service Delivery... They will have the ability to analyse service performance and issues, developing solutions and driving...
Salary: Car, bonus
Posted: 4 days ago

Service Control Manager

Uxbridge, Middlesex -
ARC IT Recruitment Ltd
Establish service management tools for managing incidents, service requests, changes and user access, promoting self service and good communication... * IT Service Management experience in a multiple supplier environment with excellent knowledge of Incident, Request, Access, Problem, Change and Release Management. * Knowledge of service management tools to provide effective management and...
Salary: £50000 Per Annum
Posted: 6 days ago

Service Continuity Anlayst

London -
TEKsystems
Specific Job Description: - Use security risk analysis methods, tools and techniques as appropriate to identify potential exposures to application systems critical to the continuity of the organisation's business e.g... - Define the requirements for the creation, testing and maintenance of an information systems disaster recovery plan, to agreed standards,...
Rate: £250 - £275 per day
Posted: 5 days ago

Service Delivery Manager

Central London / West End -
Frontier Technology
Governance across all areas of service including service management, incident and change management... IT Service Manager with sound experience of IT service management... Experience of implementing ITIL best practice processes. ITIL Service Design Certificate. Experience within business change management... ITIL Service Strategy and Continual Service Improvement Certificates desirable. ITIL Service...
Salary: From £35,000 to £45,000 per annum plus performance related bonus
Posted: 16 days ago

Incident / Problem Analyst - ITIL experienced

City, London -
Informatiq Consulting
To be considered, a good knowledge of ITIL Foundations is essential, as well as a strong analytical mind. You will be analysing the findings of problem management and incident handling investigations along with quality checks and draft reports. Excellent communication skills, along with a background of working effectively in an...
Rate: £200 - £300 per annum
Posted: 5 days ago

Service Continuity Analyst - 6 months

City, London -
Informatiq Consulting
Working for this renowned global technology company, they require a Service Continuity Analyst to work in their London office for an initial 6 month contract to use security risk analysis methods, tools, and techniques to identify potential exposures to application systems critical to the continuity of the organisations business... - Define...
Rate: £200 - £300 per day
Posted: 5 days ago

ITSM Service Tools Applications Administrator

Croydon -
DP Connect
The IT Service Management ITSM tool is currently Hornbill's SupportWorks however other IT Service Management Tools will be considered such as Remedy, Heat, ServiceNow etc.You will have experience in the administration of the IT Service Management System including configuration of the system either SupportWorks, Remedy, Heat etc, setting...
Salary: £300 per annum + location is Croydon/Bromley
Posted: 11 days ago

Global Head of Rates & Credit Production Services - Director

London -
Nicoll Curtin
You will be the principle representative for IT Service Management across the bank with all senior Executive stakeholders. You will be expected to lead various customer working and focus groups as well as leading the Service Management development functions. Acting as the face for Rates and Credit, you will drive...
Salary: £100000 - £150000 per annum + Significant bonus + benefits
Posted: 5 days ago

Incident & Problem Coordinator/Analyst

London -
TEKsystems
Specific Job Description: - Work with specific business communities to support investigations and quality checks on any issues raised or weaknesses identified with respect to problem management and incident handling. - Analyse the findings of problem management and incident handling investigations and quality checks and draft reports and recommendations. - Review problem management...
Rate: £250 - £275 per day
Posted: 5 days ago

Transition Manager - Managed Services

London -
Aximis (West) Limited
Working within the agreed revenue and expense budget targets, to optimise the effective use of all allocated resources and thereby ensure cost effective services to the customer and maximise profitability Significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part...
Salary: Up to £65K + Bonus + Car + Excellent Benefits
Posted: 4 days ago

Capacity and Availability Analyst

City of London -
Hays IT - Uk Posting account
Central London £50k My client is looking for a creative capacity and availability analyst to join their central London office. To focus on the ongoing development of supporting processes and producing service management reports. The successful candidate must be able to work independently and will have experience of working within...
Salary: £45000.00 - £50000.00 per annum
Posted: 11 days ago