Jobs 1 to 15 of 32

ServiceNow Business Analyst - Contract - London

You will define requirements and design solutions along with analysing and documenting requirements for particular ITIL processes and mapping them to the ServiceNow tool. You'll be involved throughout the project lifecycle from conducting high quality business analysis and functional design through to User Acceptance Testing, working with the process...
City of London -
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 17 days ago

IT Service Reporting Analyst

The role is to provide a regular suite of IT Service performance reports across our key service providers and internal service delivery teams. It will provide trend analysis and data interpretation for informed decision making on IT Services including work load prioritisation and service improvements... To monitor the ServiceNow incident...
London -
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago

ITIL Process / Service Analyst - London

A large financial services company is seeking an enthusiastic IT Service Management professional with strong ITIL knowledge to join a growing IT team based in London... To be considered suitable you must have strong ITIL experience/knowledge with a background in implementing and designing ITIL processes & procedures and supporting IT...
London -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: Yesterday

Service Delivery Analyst - ITIL, eCommerce, Service Management

My multinational client is currently seeking a strong minded and relationship focused Service Delivery Analyst to join a well established and close knit team... As well as client management you will oversee development of IT Service Management based process from reviewing metrics , championing ITIL methodology, championing service improvements and providing...
City, London -
Senitor Associates
Posted: 4 days ago

IT Service Continuity Manager

The scope of the role will be to lead the development of arrangements and procedures to ensure that the Service Delivery function can respond to any IT Service Continuity / Disaster event, ensuring that critical business functions can be resumed with as little impact as possible. This will include: Perform risk...
South West London -
Logic Engagements Ltd
Salary: £47000 - £55000 per annum + bonus, pension, private health
Posted: Yesterday

ITSM Consultant

Our client is an independent IT SERVICE Management consultancy and they currently have an opportunity for an IT Service Management Consultant to join the team on a permanent basis... - Producing regular checkpoint reports and assignment reports as requested and defined in the Quality Management System. - Delivery of specific tasks and...
City, London -
83Zero
Salary: From £55,000 to £65,000 per annum
Posted: 3 days ago

Interim Service Desk Manager Not-for-profit sector BMC/ITSM

ITIL Foundation certificate or equivalent experience - Proven track record in a service management role in an ICT department - Demonstrable experience of ICT support and break fix... - Experience of incident, problem and change management processes and the tracking of such using ITSM software tools - Experience of BMC Footprints or other ITSM...
London -
Blue Fire Professional Services
Rate: Up to £300 per day
Posted: 3 days ago

IT Service Management/Delivery Analyst (ITIL)

ITIL Service Management / Service Delivery Administrator - City, London. A large financial services company is seeking an enthusiastic IT Service Management professional to join a growing team based in London... To be considered suitable you must have strong ITIL experience/knowledge with a background in change/incident management, monitoring ITIL processes &...
London -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago

Service Transition Manager - Ciber Managed Services

Ciber UK provides high quality consulting, development, project management, implementation, infrastructure and managed services across SAP, Microsoft, Salesforce and other leading technologies... The role requires experience of transitioning complex Microsoft or SAP implementation projects into comprehensive SLA based managed service agreements... - ITIL Service Management accreditation. - A demonstrable track record of...
London with nationwide travel -
Ciber UK
Salary: Competitive + Excellent Benefits
Posted: 23 days ago

Vendor/Supplier Manager

Scope includes all IT data center, server, storage, backup, network, telephony and monitoring tools hardware, software, maintenance and services globally. Develop and maintain the supplier management process, charter and scope for Infrastructure Operations and socialize the process with Operations staff... ITIL Foundations Certification required. Proficiency in Service Now, or equivalent...
City, London -
Eames Consulting
Rate: £400 - £500 per annum
Posted: Yesterday

BMC Remedy Consultant - Contract - London

I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
City of London -
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 12 days ago

Software Support Engineer I

As we support our own products, we work with customers to uncover and resolve issues not unlike software testing... - Knowledge of Microsoft technology such as Internet Information Services (IIS), SQL Server, Active Directory and registry, Office, SharePoint, and PowerShell... - Knowledge of Microsoft's System Center suite and in particular Service...
City, London -
Cireson
Salary: From £22,000 to £30,000 per annum
Posted: 16 days ago

Desk Side Support Analyst - 2nd Line, ITIL

Deploy desktop computers and peripherals, record and track assets during deployment according to Group Is standards and workflow procedures... * Proven experience of data analysis and good numeracy, analytical and reporting skills... Desirable: * Qualifications: Certification from Microsoft. * ITIL V3 Foundation Qualification... * Security Clearance: Secret... Successful applicants will be required to be...
London -
Executive Recruitment Services (ERS)
Salary: £22000 - £26500 per annum + Pension
Posted: 5 days ago

IT Service Management Consultant - ITIL Expert

ITSM Consultant - ITIL v3, Consultancy, Service Management. Do you have experience of leading IT Service Management change in an operational capacity ? Are you familiar with designing and documenting ITSM practices and procedures and implementing best practice solutions across the IT Service Management spectrum, including tools and systems ?... Ideally you will...
City, London -
Anderson Lamb
Salary: From £55,000 to £65,000 per annum plus bonus etc.
Posted: 3 days ago

ServiceNow Consultant - London

Finally you will be responsible for guiding, mentoring and hands on developing and configuring the Catalogue Items in ServiceNow... Lead a team of ServiceNow consultants. Hands on experience of ServiceNow configuration and development. Experience with Java, NodeJS, Jelly Scripting, JQuery, JavaScript, XML, HTML 5 and Web Services Integration... All round...
City of London -
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 12 days ago