12 ITSM Jobs in the North East

continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and/or ISO 20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as ; oCloud oArtificial Intelligence Desirable Knowledge of SIAM principles, aims and more »

Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and reporting skills arising from more »

in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem more »

in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem more »

problems Escalates more complex technical issues to a technical support officer or others if appropriate Tracks service desk faults and requests using a IT Service management system Follows all processes and procedures when managing technical support requests and issues. Assists with computer setups, installations, configurations and maintenance Helps provide basic more »

purpose is unique. We'd love you to join us. Delivery. Work. Projects. Our ServiceNow platform currently supports circa 120,000 colleagues across the ITSM, ITOM, SPM, NLU, Security and HR On-boarding modules exposing us regularly to a wide range of different challenges and opportunities within the ServiceNow ecosphere. more »

The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise more »

The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise more »

A leading Social Housing organisation in the Northeast are looking for an experienced Head of Enterprise Architecture to join them due to growth As Head of Enterprise Architecture, you will proactively and holistically guide the leadership team, Systems managers, product more »

Job summary Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you more »

Job summary Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you more »

help support and guide them through complex IT systems issues. Accountable for the support of a portfolio of applications from a technical and IT Service Management perspective, providing incident, change and problem management, actioning immediate solutions, reviewing causes and lessons learned. Providing technical expertise and leadership to ensure service issues … of working and effective communication. Utilising your knowledge of service management frameworks (predominantly ITIL4 and Agile) to educate fellow team members. You'll ensure ITSM best practice is applied across your assigned team and the wider function. Promoting automation, service improvements and the removal of repetitive manual tasks, allowing teams more »