Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M&A more »
Basildon, Essex, South East, United Kingdom Hybrid / WFH Options
SYSTEM C HEALTHCARE LIMITED
across teams consisting of support staff, developers, product managers, technical support, and software engineers. Responsibilities Manage the support of customer issues using the company ITSM tool - JIRA Investigate incidents related to the products Use initiative to process and prioritise faults according to incident type and in line with SLA Correctly more »
Cambridge, Pampisford, Cambridgeshire, United Kingdom
X4 Group Ltd
service skills • IT infrastructure, including hardware, software, and networking • Troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications • ITIL framework and ITservicemanagement principles • Problem-solving skills and ability to diagnose and resolve complex technical issues • Ability to work independently and collaboratively in a team-oriented environment more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Spencer Scott
networking fundamentals Able to read, follow and understand scripting languages (PowerShell, Python, T-SQL etc.) Great organisational skills and a self-starter Experience using ITSM tools Strong interpersonal skills, with the ability to work effectively with many stakeholders Solid verbal and written communication skills, and the ability to present technical more »
Essex, South East, United Kingdom Hybrid / WFH Options
Blue Pelican Group
Cisco systems and technologies ITIL v3 or ITIL4 Foundation Certificate Experience of working in a Network engineering role Experience of working in an ITservicemanagement environment Understanding of enterprise networking environments Cisco Routing & Switching Cisco Wireless WAN Technologies Desirable Skills: PRINCE 2 Foundation Certificate Cisco Firewall Palo Alto Firewall more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
IQ ESM
of Microsoft server products such as: o Windows Server, SCCM, Exchange, familiarity with SQL and SQL scripting and an awareness of ITIL/ITServiceManagement concepts. Be familiar with Linux/Unix, security/permissions and firewalls, licence and/or asset management concepts and best practice and an more »
Key Skills Demonstrated experience in designing and implementing scalable technology platforms A motivation for continuous improvement within various technical areas on the platform ITServiceManagement and ITIL Strong scripting skills Experience with cloud platforms If you are interested in hearing more about this opportunity then please reach out with more »
Harlow, London, United Kingdom Hybrid / WFH Options
Harlow Council
landscape for the Council and its residents. Reporting directly to the ICT and Digital Services Manager, your keen organisation skills and utilisation of our ITSM system will allow you to capture detailed records of changes and projects and the responsibility of the infrastructure team who you will be a direct more »
on MoD (Ministry of Defence) application for UK govt. Must have experience on security audits with BT & 3rd party consultancies viz KPMG Experience on ITSM, Agile way of working. Collaboration and Communication, Effective collaboration with cross-functional teams, stakeholders, and external partners is essential Excellent knowledge on Git, CI/ more »
Ministry of Defence) application for UK govt. 7 Must have experience on security audits with BT & 3rd party consultancies viz KPMG 8 Experience on ITSM, Agile way of working. 9 Collaboration and Communication, Effective collaboration with cross-functional teams, stakeholders, and external partners is essential 10 Excellent knowledge on Git more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Upbeat Ideas UK Ltd
on MoD (Ministry of Defence) application for UK govt. Must have experience on security audits with BT & 3rd party consultancies viz KPMG Experience on ITSM, Agile way of working. Collaboration and Communication, Effective collaboration with cross-functional teams, stakeholders, and external partners is essential Excellent knowledge on Git, CI/ more »
development Extensive experience as a ServiceNow Architect, with a focus on architecture and solution design Strong knowledge of ServiceNow modules, including ITServiceManagement (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Service Catalogue Proven experience in designing and implementing complex ServiceNow workflows, forms, and integrations Solid understanding more »
Service Desk Team Leader - ITServiceManagement Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service level targets on … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of more »
you: - Extensive IT department experience, preferably in Identity and Access Management. - Proficiency in designing scalable and reliable technology Platforms. - Experience in ITservicemanagement (ITSM) and ITIL. - Familiarity with system development life cycle methodologies and agile development practices. - Strong scripting skills (e.g., Terraform, Python, PowerShell) for automation. - Cloud experience (AWS more »
Luton, Bedfordshire, Cockernhoe, Hertfordshire, United Kingdom
Matchtech
you: - Extensive IT department experience, preferably in Identity and Access Management. - Proficiency in designing scalable and reliable technology Platforms. - Experience in ITservicemanagement (ITSM) and ITIL. - Familiarity with system development life cycle methodologies and agile development practices. - Strong scripting skills (e.g., Terraform, Python, PowerShell) for automation. - Cloud experience (AWS more »
Demonstrable ability to manage and continuously improve infrastructure components such as servers, databases, cloud services, network and storage systems. Experience in ITservicemanagement (ITSM) and Information Technology Infrastructure Library (ITIL). Understanding of system development life cycle methodologies (agile software development, rapid prototyping, incremental, synchronise and stabilise, and DevOps … in managing and delivering through third-party suppliers, focusing on business outcomes. Our Specific Platforms in IT Common Tools: Experience or Knowledge of ITServiceManagement: Now Platform Knowledge of IT Asset management: SNOW Software Experience of Enterprise Agile Planning: Jira Knowledge of IT Financial Management: e.g., Cloudability Knowledge of more »
Luton, Bedfordshire, Cockernhoe, Hertfordshire, United Kingdom
Matchtech
Demonstrable ability to manage and continuously improve infrastructure components such as servers, databases, cloud services, network and storage systems. Experience in ITservicemanagement (ITSM) and Information Technology Infrastructure Library (ITIL). Understanding of system development life cycle methodologies (agile software development, rapid prototyping, incremental, synchronise and stabilise, and DevOps … in managing and delivering through third-party suppliers, focusing on business outcomes. Our Specific Platforms in IT Common Tools: Experience or Knowledge of ITServiceManagement: Now Platform Knowledge of IT Asset management: SNOW Software Experience of Enterprise Agile Planning: Jira Knowledge of IT Financial Management: e.g., Cloudability Knowledge of more »
Cambridge, Fen Ditton, Cambridgeshire, United Kingdom
Marshall
We are currently looking for an ERP Specialist to bolster our team. Purpose of the position To continually enhance the performance of our ERP system and integrations by monitoring and collaborating with the business to deliver enhancements and improve processes. more »
a Platform/Technical or Enterprise architect Knowledge and experience in Platform Architecture, with skills in technical architecture, cloud solutions, and more Familiarity with ITSM and ITIL Understanding of different modelling languages (UML and ArchiMate) Experience in … system development life cycle methodologies (Agile, DevOps) Excellent interpersonal skills in facilitation and negotiation Specific Platforms that we use in IT Common Tools: ITServiceManagement: Now Platform IT Asset Management: SNOW Software Enterprise Agile Planning: Jira IT Financial Management: Cloudability IT Portfolio Management: Eureka Team Collaboration Tools: Confluence, MS more »
occasional travel to client sites. Security Clearance is required. Skills and Experience: - Proven experience in IT Availability Management, Service Level Management, or related ITServiceManagement role. Setting the reporting strategy, creating process and reports from inception to delivery. - Proven experience in ITService Continuity, Disaster Recovery, Business Continuity Planning … or related ITServiceManagement role. Setting the reporting strategy, creating process and reports from inception to delivery. - Previous working knowledge of ITServiceManagement principles and ITIL framework - Working knowledge of Remedy (or other ITSM toolset), power BI other availability tools and systems is desirable. - ITIL v3 or more »
Service Delivery Lead/IT Governance/ITServiceManagement/ITIL/Policies/Processes/Luton/Permanent/Hybrid Overview Vivo Talent is partnered with an exciting, consumer-focused organisation who are growing their platform teams. They have been going through a progressive journey within their technology … more about this opportunity please reach out with further questions or an up-to-date CV. Service Delivery Lead/IT Governance/ITServiceManagement/ITIL/Policies/Processes/Luton/Permanent/Hybrid Service Delivery Lead/IT Governance/ITServiceManagement/ITIL …/Policies/Processes/Luton/Permanent/Hybrid Service Delivery Lead/IT Governance/ITServiceManagement/ITIL/Policies/Processes/Luton/Permanent/Hybrid more »
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Services Limited T/A Magdalene Limited
are looking to recruit ITSM Development Manager. Reporting into the National Grid Transition Lead, the initial focus will be on ensuring the selected ITServiceManagement system is operationally ready to go-live to support the Managed Service. The role will require considerable cross-functional working across both internal and … the operational reporting requirements to ensure the contractual requirements are met. Working cross-functionally, ensure all relevant processes are identified and integrated within the ITSM solution. Identify and understand any integrations required to ensure processes are effective ensure these are captured and either implemented or mitigated Working with the developer … and other relevant parties and stakeholders, scope, build, implement, and test the ITSM solution to meet the requirements. Signpost any improvement or automation opportunities identified during requirements capture and ensure they are either built into the day one solution or are captured for future implementation. Other duties as may be more »
Employment Type: Permanent
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
complex requirements into digital platform strategies. Key Skills/Knowledge/Experience: a. Excellent technical knowledge of the ServiceNow Platform. b. Proficient in ServiceNow ITSM Integration, ITOM, ITAM, CSDM. c. Familiarity with Agile/Scrum methodology preferred. d. Ability to design ServiceNow architectures meeting client requirements. e. Experience in large … team environments. f. Strong communication and presentation skills. g. 7 to 10 years of experience in various ServiceNow capabilities and modules, including Integration, ITOM, ITSM, ITAM, etc. more »