25 of 25 ITSM Jobs in the South West

Proven ability to work within an operational support environment, maintaining professionalism during high-volume or high-impact situations Experience with Atlassian Jira JSM/ITSM tools ITIL Foundation Certification is desirable and beneficial for ongoing development Clearance Requirements: BPSS Pre-screening required to start SC required for the role Must ...

Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. ...

Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified: Teams Administrator ...

background who enjoys problem-solving and working across multiple technologies. At least 2 years experience in an IT Helpdesk environment using a PSA/ITSM tool Strong knowledge of Microsoft 365 and Windows/MacOS environments Experience supporting server technologies (Active Directory, DNS, DHCP, Group Policy) Understanding of networking fundamentals ...

driving licence Right to work in the UK Eligible for SC security clearance Desirable Knowledge of PRINCE2 Foundation ITIL qualification or familiarity with IT service management frameworks Microsoft technical certifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects ...

some experience supporting Windows 10, 11, Office and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this organisation uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops ...

following areas: Windows 10 & 11 Microsoft 365 Admin Center Active Directory & Azure AD/Entra ID Office 365 (inc. Exchange Online, Teams, OneDrive & SharePoint) ITSM tools for ticketing & remote access Understanding of networks (VPN’s, switches, routers & firewalls) Building & setting up PC’s, laptops, printers & wifi Full UK driving licence ...

proven track record of designing, leading, or modernising Configuration Management and Hardware Asset Management services Target Operating Model (TOM) design and implementation experience ITSM expertise, ideally with strong knowledge of ServiceNow Experience in Financial Services, Insurance, or other regulated industries (highly desirable) Excellent stakeholder engagement, communication, and influencing skills Apply ...

someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business ...

English GCSE, grade 6 (Essential) Maths GCSE, grade 6 (Essential) About the Employer HALO SERVICE SOLUTIONS LTD Halo Service Solutions makes modern and intuitive ITSM, PSA and Service Desk software that is used by Global Brands. We’re committed to improving customer relationships and unlocking team productivity through digital workflows ...

initial focus will be on Salesforce development, integration and optimisation. You'll collaborate with various teams, acting as the technical authority across CRM, ERP, ITSM and integration whilst remaining hands-on with design, development and delivery. Setting the engineering standards, you'll provide technical leadership and liaise with ...

initial focus will be on Salesforce development, integration and optimisation. You'll collaborate with various teams, acting as the technical authority across CRM, ERP, ITSM and integration whilst remaining hands-on with design, development and delivery. Setting the engineering standards, you'll provide technical leadership and liaise with ...

IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx … e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Ability to work independently and as part of a team in a fast-paced environment. Strong communication skills, both written and verbal, with ...

style of IT service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM … secure environment Required Skills & Experience Active SC Clearance (essential) Proven experience working on Ministry of Defence (MoD) programmes (essential) Strong background in IT Service Management leadership roles Deep understanding of ITIL frameworks (v3/v4) Experience operating within secure, regulated environments Demonstrable experience managing multi-supplier/SIAM delivery models ...

This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

Enterprise Architect Corporate Technology One of the worlds great FMCGs (FTSE 100) requires an Enterprise Architect in its Corporate Tech function. This role is anchored in Enterprise Architecture and is focused on building and maturing ...

travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance requirements What Success Looks Like in This Role Reliable deployment ...

travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance requirements What Success Looks Like in This Role Reliable deployment ...

schools and central teams. You'll balance operational oversight with strategic leadership across cyber security, infrastructure, cloud platforms, identity and access governance, and IT service management, while also driving transformation, AI adoption and future-focused investment planning. The remit spans governance and standards, risk management, policies and compliance, service performance … digital transformation within a complex, multi-site environment, balancing operational delivery with longer-term strategic change. This includes a strong grounding in IT service management, cyber security and cloud technologies, ensuring services are resilient, secure and fit for purpose across diverse user groups. Strong technical credibility is essential, particularly across ...

Level 1 support and take ownership of more complex incidents and service requests. Follow existing and author new procedures as needed. Use the ITSM tool (ServiceNow) to track and update tickets. Key requirements Hands-on experience as a support analyst, with a focus on ERP applications (e.g., finance, supply chain … organise priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy. Comfortable with Information Technology Service Management (ITSM) systems and processes. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders/customers. Desirable requirements SQL knowledge. Relevant ERP certifications (vendor or industry ...

respond to phishing threats Maintain log integration and SIEM data pipelines Support Active Directory , access management, and system security (Windows/Linux) Work within ITSM tools (Remedy, Jira) ensuring proper documentation and governance Requirements Hands-on SIEM experience (Elastic preferred) Experience with vulnerability management and endpoint security tools Strong Active … Directory and Windows/Linux security knowledge Familiar with ITSM processes and tools Strong analytical and incident response skills If you'd like to discuss this SOC Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch. ...

Micro or Trellix Knowledge of email security gateways, ideally Clearswift Strong understanding of Active Directory administration Experience across Windows and Linux security Familiarity with ITSM tools such as Remedy or Jira Strong incident response and analytical skills TO BE CONSIDERED: Please either apply through this advert or reach out directly … client in line with this vacancy. KEY SKILLS SOC Engineer, SIEM, Elastic, Tanium, EDR, Trend Micro, Trellix, Clearswift, Active Directory, Windows, Linux, Incident Response, ITSM ...

Role: Security Automation Engineer Location: Cheltenham Career Level: Specialist Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process ...

most engineering authority, you will be responsible for designing, building, and integrating scalable, secure, and automated systems across their Salesforce (CRM), NetSuite (ERP), Halo (ITSM), and middleware platforms. This is a permanent, full-time position with a competitive salary range of £70,000 to £85,000 per annum. This … expertise in .NET, C#, ASP.NET, Salesforce, NetSuite, Halo, and middleware technologies. Proven track record of designing and implementing secure, scalable integrations between CRM, ERP, ITSM, and BI platforms. Proficiency in JavaScript, SQL, HTML/CSS, Git, and DevOps tooling to build robust, automated solutions. Ability to lead cross-functional teams ...

take technical ownership within a large transformation programme. The role focuses on designing, building, and integrating scalable and automated solutions across CRM, ERP, ITSM, and middleware platforms. You will remain actively involved in development while setting technical standards and guiding solution design across multiple systems. This role suits someone … enjoys owning complex integrations and helping modernise core business platforms. Key Responsibilities: Act as the technical lead across CRM, ERP, ITSM, and integration platforms Design and build scalable, secure, and well‐structured solutions Develop and customise applications across Salesforce, NetSuite, ITSM platforms, and middleware Build and maintain integrations using APIs ...