1 to 25 of 35 ITSM Jobs in the South West

Skills & Experience Proven experience in IT Service Transition/Service Delivery roles Strong understanding of ITIL frameworks and Service Management principles Experience with ITSM tools (e.g. ServiceNow, JIRA) Experience working in both Agile and Waterfall environments Strong knowledge of service design and operational readiness Experience defining and managing SLAs, OLAs ...

Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified: Teams Administrator ...

similar) Active Directory & Group Policy Firewall & network security technologies (e.g. Fortinet, Cisco, Palo Alto or similar) VPN and remote access solutions Ticketing and ITSM platforms (e.g. ServiceNow, Jira, Freshdesk or similar) Virtualisation (e.g. VMware, Hyper-V) The Role This is a hands-on System Administrator position in a well-established ...

Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. ...

operational support teams. Strong stakeholder management skills, with the ability to communicate technical subjects clearly to varied audiences. Sound knowledge of ITIL/ITSM processes, governance, risk management, and compliance (including GDPR and licensing). Hands‐on experience delivering cloud‐based solutions (Azure, AWS, or similar), with a strong understanding ...

updates Escalating and tracking defects with 3rd line teams and vendors Monitoring system integrations and resolving failures Supporting and improving use of the IT service management platform Creating and maintaining support documentation and knowledge articles Identifying recurring issues and driving continuous improvement Building strong relationships with business teams to support ...

Active Directory, Entra/AAD, DNS, DHCP, and Group Policy. Hands-on experience with networking fundamentals (TCP/IP, VLANs, firewalls). Proficiency with ITSM and RMM toolsets (ServiceNow, HaloITSM, ManageEngine, N-Able). Familiarity with system monitoring, patching, and backup solutions. Excellent problem-solving skills and ability to mentor ...

summary The IT Service management team provides business-critical support for systems and services, to UKHSA business users at all locations at which UKHSA staff work. ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users within the UKHSA ...

background who enjoys problem-solving and working across multiple technologies. At least 2 years experience in an IT Helpdesk environment using a PSA/ITSM tool Strong knowledge of Microsoft 365 and Windows/MacOS environments Experience supporting server technologies (Active Directory, DNS, DHCP, Group Policy) Understanding of networking fundamentals ...

some experience supporting Windows 10, 11, Office and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this organisation uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. Must have SC Clearance Key Requirements: Candidates must be SC cleared How to Apply: If you're interested ...

functional senior strategic leadership Hands‐on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting ...

proven track record of designing, leading, or modernising Configuration Management and Hardware Asset Management services Target Operating Model (TOM) design and implementation experience ITSM expertise, ideally with strong knowledge of ServiceNow Experience in Financial Services, Insurance, or other regulated industries (highly desirable) Excellent stakeholder engagement, communication, and influencing skills Apply ...

production, maximising the value and adoption of data-driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements to user experience, efficiency, scalability, and cost of operation. Define and deliver ...

production, maximising the value and adoption of data-driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements to user experience, efficiency, scalability, and cost of operation. Define and deliver ...

sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM/PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from £5M-£10M+ Personal Attributes Commercially astute and results-driven Strategic thinker ...

user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration … development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service ...

This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align … ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development ...