IT Service Management (ITSM) Jobs in the South West

The successful Service Delivery Manager will be given an opportunity to develop your skills as a Service Delivery Manager in a challenging environment, where the stability of our client's systems are critical to business success, growth and the quality of the service provided... Setting the direction and focus for...

Profile is as follows: - You will be expected to implement and operate good practice Service Management processes within the helpdesk/Service Desk operation... - Be proactive in incident management and resolution... - Strong experience with ITIL. - Occasional technical support cover required for Analyst's when on leave or busy periods (very minimal)...

You will be the most senior point-of-contact for all application support regarding SQL Server, whilst leading junior members of staff and providing direction for good customer service. You will be reporting into the Application Support Manager, but all technical responsibilities will be yours. You will have three years...

Helping maintain ITSM aligned policies, processes and procedures... Essential Experience/Skills: Microsoft operating systems and Microsoft Office... Basic understanding of ITIL processes... Knowledge of monitoring tools (SCOM, Solarwinds, HP Insight Manager, nWorks, Nagios, etc) Knowledge of and experience with service management tools (RMS, ServiceNow, etc) Follow Capita on twitter @capitacareers...

Helping maintain ITSM aligned policies, processes and procedures... Essential Experience/Skills: Microsoft operating systems and Microsoft Office... Basic understanding of ITIL processes... Experience in configuring IT system monitoring tools, in particular MS SCOM. Knowledge of monitoring tools (SCOM, Solarwinds, HP Insight Manager, nWorks, Nagios, etc) Knowledge of and experience with...

Helping maintain ITSM aligned policies, processes and procedures... *Assisting in the provision of accurate and considered analysis of issues along with appropriate solutions to meet the clients' requirements Essential Experience/Skills: Microsoft operating systems and Microsoft Office Good analytical skills Ability to learn new skills Ability to interpret and present...

You will be the technical lead for a well established Application Support Team, whilst working closely with you reporting manager - making sure good quality direction and customer service is applied. You will also be required to manage your time accordingly and work multiple projects simultaneously regarding SQL Server. The successful...

Helping maintain ITSM aligned policies, processes and procedures... So seeking applicants with the following experience and skills: * Good knowledge of general IT systems including Microsoft operating systems and Microsoft Office, specifically Excel skills... * Basic understanding of ITIL processes... * Willing to undergo NPPV check and able to obtain SC Clearance if...

Helping maintain ITSM aligned policies, processes and procedures... So seeking applicants with the following experience and skills: * Good knowledge of general IT systems including Microsoft operating systems and Microsoft Office, specifically Excel skills... * Basic understanding of ITIL processes... * Willing to undergo NPPV check and able to obtain SC Clearance if...

We are looking for an Availability & Capacity Analyst to join a growing team providing fully ITIL-aligned Availability & Capacity Management to a number of different customers and contracts... * Implementing and maintaining ITSM aligned Availability Management policies, processes and procedures... * All levels of Capacity Management to ensure adequate capacity is provided...

Essential Experience/Skills: Good knowledge of general IT systems including Microsoft operating systems and Microsoft Office... Basic understanding of ITIL processes... Knowledge of monitoring tools (SCOM, Solarwinds, HP Insight Manager, nWorks, Nagios, etc) Knowledge of and experience with service management tools (RMS, ServiceNow, etc) Knowledge of industry-recognised processes and...

Knowledge of monitoring tools (SCOM, Solarwinds, HP Insight Manager, nWorks, Nagios, etc) Knowledge of and experience with service management tools (RMS, ServiceNow, etc) Knowledge of industry-recognised processes and techniques (Fault Tree Analysis, Technical Observation Posts, Major Incident Reviews, CFIAs, etc) Academic / Vocational Qualifications. ITIL Foundation Certificate Follow Capita on...

Availability & Capacity Analyst - Excel, admin, MS Office, ITIL. Capita, FTSE 100 and leading Business Process Outsourcer, is seeking an Availability & Capacity Analyst to join their growing team providing fully ITIL-aligned Availability & Capacity Management to a number of different customers and contracts... * Implementing and maintaining ITSM aligned Availability Management policies,...

Availability & Capacity Analyst - Excel, admin, MS Office, ITIL. Capita, FTSE 100 and leading Business Process Outsourcer, is seeking an Availability & Capacity Analyst to join their growing team providing fully ITIL-aligned Availability & Capacity Management to a number of different customers and contracts... * Implementing and maintaining ITSM aligned Availability Management policies,...

Without either our service delivery or service management experts, our organisation couldn't function... IT Service Management is on the frontline of support. Your role could range from manning the helpdesk, dealing with IT related incidents and problems, tackling software and hardware asset management, and organising the move of systems...