1 to 25 of 59 ITSM Jobs in the South West

hybrid environments (e.g. on-premise, cloud, SaaS).* Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform.* Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate).* Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. ...

tools, Jira, Zendesk, Problem/Change Management or scripting would be a bonus. This role could also suit someone currently working as a... IT Service Management Analyst, IT Service Analyst, Service Operations Analyst, Service Improvement Analyst, Problem Analyst, Junior Problem Manager, Application Support Analyst, Product Support Analyst, Technical Support Analyst ...

Experience mentoring or coaching student workers/young adults. Experience working with a team to plan and successfully implement projects. Additional technology certifications ( ITIL , ITSM , CompTIA A+, Microsoft Fundamentals, etc.) Proven knowledge of/or experience with USNH acceptable computing practices, and security policies and procedures is also highly desirable. ...

Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles ...

Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles ...

specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing security tooling platforms (e.g. SIEM, EDR, or similar) Ability ...

specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing security tooling platforms (e.g. SIEM, EDR, or similar ...

customer-focused, " right first time " culture across IT What We're Looking For You’ll have proven experience within IT Service Delivery, IT Service Management or a similar IT operations role, ideally supporting a multi-site organisation You’ll also bring: Experience managing an outsourced Managed Service Provider (MSP) Excellent ...

Windows operating systems and enterprise endpoint management Microsoft Office Active Directory, Exchange and identity management Endpoint configuration and patching System hardening and security controls ITSM platforms Incident, problem and change management Root-cause analysis and technical problem-solving Supporting on-site infrastructure and end-user technology Experience mentoring other IT ...

understanding of Agile ways of working.People first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.Technical KnowledgeUnderstanding Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial IntelligenceGrowing awareness ...

delivering solutions within complex enterprise environments. Are you experienced in...?Architecting and delivering ServiceNow solutions within large, complex enterprise environmentsWorking across ServiceNow products including ITSM, HRSD, ITOM, SAM, SecOps and IRMServiceNow platform architecture, security, governance and development best practicesDeveloping platform roadmaps, architecture strategies and governance frameworksCMDB, CSDM, Discovery, Service Mapping ...

delivering solutions within complex enterprise environments. Are you experienced in...?Architecting and delivering ServiceNow solutions within large, complex enterprise environmentsWorking across ServiceNow products including ITSM, HRSD, ITOM, SAM, SecOps and IRMServiceNow platform architecture, security, governance and development best practicesDeveloping platform roadmaps, architecture strategies and governance frameworksCMDB, CSDM, Discovery, Service Mapping ...

Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Additional Competency Good understanding of IT Service Management Principles #J-18808-Ljbffr ...

specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar platforms. Ability ...

specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar ...

administration.Experience with ServiceNow integrations, APIs, and web services.Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks.Familiarity with ITIL processes and ServiceNow ITSM workflows.Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).Ability to prioritize and manage workload, communicate issues clearly, and take ownership of assigned ...

ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

roles. Experience managing service transition from development into live support environments. Knowledge of acceptance into service processes and service readiness criteria. Knowledge of IT service management practices, including incident, change, and release management, along with a solid understanding of ITIL. Experience communicating with stakeholders, working to client-defined governance ...

Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. Essential Experience ...

knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride ...

ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

Service Request Management. Cloud service and multi-supplier experience. Experience delivering CSI and service reporting. Jira Service Management, Confluence and Remedy or equivalent ITSM tooling. Strong stakeholder management, communication and documentation skills. If you're interested, please respond with your most up-to-date CV and I will be calling ...

Knowledge of networking fundamentals and local infrastructure support.* Experience with asset management and hardware deployment activities.* Familiarity with Jira Service Desk or similar IT service management tools.## **Our Package**Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday ...

technical support or cloud operations role. Proven experience working with cloud, datacenter, and Linux environments. Strong foundation in Linux system administration. Familiarity with IT service management practices (e.g. ITIL concepts) is desirable. Strong problem‐solving skills and the ability to troubleshoot complex technical issues under pressure. Excellent written and spoken ...

enterprise technologies, with experience of solutions such as Microsoft 365; SharePoint, Power Platform, Power Automate, Power BI along with Blue Prism (RPA), Halo ITSM, ERP platforms such as Unit4, and broader integration and workflow technologies. You are excited by innovation and emerging technologies, with the ability to turn opportunities ...