1 to 25 of 29 ITSM Jobs in the South West

Proven ability to work within an operational support environment, maintaining professionalism during high-volume or high-impact situations Experience with Atlassian Jira JSM/ITSM tools ITIL Foundation Certification is desirable and beneficial for ongoing development Clearance Requirements: BPSS Pre-screening required to start SC required for the role Must ...

driving licence Right to work in the UK Eligible for SC security clearance Desirable Knowledge of PRINCE2 Foundation ITIL qualification or familiarity with IT service management frameworks Microsoft technical certifications WHY JOIN Be part of a forward-thinking team delivering real impact Gain hands-on experience in IT transformation projects ...

Server, and Microsoft Office Good understanding of basic networking principles (e.g. connectivity, IP, troubleshooting) Familiarity with business systems such as CRM, ERP, or IT service management platforms Highly organised with strong attention to detail and a logical mindset Benefits for the Succesful IT Technician: Additional holidays for life events Holiday ...

project lifecycle phases Proactive mindset with a willingness to learn and improve Desirable Experience working with subcontractors or third-party suppliers Knowledge of IT Service Management frameworks (e.g., ITIL) Project Management qualification (e.g., PMP or equivalent) Security Requirements Active SC Clearance (or eligibility to obtain) is required ...

functional senior strategic leadership Hands‐on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

Live action NX etc. Experience with tools such as Infoblox (DNS/DHCP and IPAM) Experience with Global-Protect VPN. Experience working with any ITSM tool such as Service Now. Strong verbal and written communication skills. Document and control Design as well as process Standard Operating Procedure ...

someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery teams Acting as the senior escalation point for stakeholders across the business ...

English GCSE, grade 6 (Essential) Maths GCSE, grade 6 (Essential) About the Employer HALO SERVICE SOLUTIONS LTD Halo Service Solutions makes modern and intuitive ITSM, PSA and Service Desk software that is used by Global Brands. We’re committed to improving customer relationships and unlocking team productivity through digital workflows ...

Team Lead/Manager - Splunk/SIEM - New Role - REFBJ15 Keywords: Team Lead, Manager, ITIL, ITSM, IT Security, SecOps, Splunk, Cribl, SIEM. Bristol 3 days a week. A leading consultancy in the Bristol area requires a Team Lead/Manager to head up its growing service. Suitable candidates will have ...

experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. * Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. * Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. * Excellent client-facing skills, with the ability to work ...

closely with the Finance Director, CTO and Head of Transformation , the successful candidate will deliver programmes spanning finance transformation, systems integration (Salesforce, NetSuite and ITSM), business process re-engineering and service delivery design . This role requires a credible Project Manager who combines strong programme governance with the ability ...

Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet ...

style of IT service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM … secure environment Required Skills & Experience Active SC Clearance (essential) Proven experience working on Ministry of Defence (MoD) programmes (essential) Strong background in IT Service Management leadership roles Deep understanding of ITIL frameworks (v3/v4) Experience operating within secure, regulated environments Demonstrable experience managing multi-supplier/SIAM delivery models ...

This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

operational programmes. Ensure completed deliveries are reviewed and lessons learned are captured for continuous improvement . Product Delivery Manager Skills and Experience Strong IT Service Management background . Experience delivering products using Agile or Scrum delivery frameworks . Knowledge of Lean delivery approaches and backlog management tools such as Jira … operational dependencies . Strong planning, reporting and stakeholder communication capability . Ability to chair governance meetings and coordinate delivery teams . Knowledge of Remedy ITSM tooling . Strong relationship management across customers, internal teams and third party suppliers . To apply, please send your CV by pressing the apply button ...

Maintain high standards of code quality and testing Implement scalable and maintainable design practices Research & Recommend Stay up to date with Freshworks capabilities and ITSM/CRM trends Recommend improvements and new approaches to enhance solutions Essential Qualifications Proven experience in ITSM/CRM solution development (e.g., Freshservice, Freshdesk ...

functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting … IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service ...