IT Service Management (ITSM) Jobs in the South West

Introduction... Our Group Services teams are tasked with the challenge of managing both our current and new IT landscape, delivering a high quality service to both our business areas and our members. Who we're looking for. You'll bring IT service management experience and preferably be ITIL qualified, certainly...

Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...

A leading employer in the South West is currently recruiting for a Business Computing Manager to manage the overall delivery of business computing within the technology division. As a Business Computing Manager you will be responsible for: - Team Management - Operational performance of teams - Addressing day to day escalations relating to...

You'll come to us with impressive technical experience: the management of a Windows 7 based desktop estate and the use of an enterprise service management tool, ideally SCSM and Axios Assyst. Your wide-ranging knowledge will include Active Directory. An ITIL Foundation Certificate in IT Service Management (V3) will...

You will have a knowledge of customer service operations in a technical / desktop services environment and knowledge of ITIL Service Management and/or ISO 20000 standards... * Maintain in-depth knowledge of best practice in Service Management and delivery processes... * Develop and Manage the ITIL Service Management Policies and Procedures. * Publise...

Experience in providing creative solutions to business problems and working with IT Service Management / ITIL processes Desirable. Must have solid technical foundation in Microsoft .Net platforms (Windows Server, SQL Server, IIS, Exchange, and Active Directory). Experience in Web Services, ASP.Net, C# an advantage... ITIL v2 or v3 Foundation Certification...

Must have solid technical foundation in Microsoft .Net platforms (Windows Server, SQL Server, IIS, Exchange, Active Directory). Experience in Web Services, ASP.Net, C#, Windows Powershell * Mandatory. *ITIL v2 or v3 Foundation Certification * Desirable... *Hands-on technical delivery and documentation of company solutions within specified deadlines employing technical skills in...

Helpdesk and Infrastructure Support Engineer, Windows Servers, Corsham, Wiltshire, £20-25,000... - Experience with any IT Service Management system e.g. BMC Software, Remedy, Heat, FrontRange, CA Service Desk Manager, IBM Tivoli etc... - Windows Server Experience... Networking, Firewalls, Routers etc... Nice to have (optional): - Knowledge of Unix. - Knowledge of MS...

Helpdesk and Infrastructure Support Engineer, Windows Servers, Corsham, Wiltshire, £20-25,000... - Experience with any IT Service Management system eg BMC Software, Remedy, Heat, FrontRange, CA Service Desk Manager, IBM Tivoli etc... - Windows Server Experience. - An understanding of Back Office hardware eg Networking, Firewalls, Routers etc... Nice to have (optional): -...