1 to 25 of 32 ITSM Jobs in the South West

Skills & Experience Proven experience in IT Service Transition/Service Delivery roles Strong understanding of ITIL frameworks and Service Management principles Experience with ITSM tools (e.g. ServiceNow, JIRA) Experience working in both Agile and Waterfall environments Strong knowledge of service design and operational readiness Experience defining and managing SLAs, OLAs ...

similar) Active Directory & Group Policy Firewall & network security technologies (e.g. Fortinet, Cisco, Palo Alto or similar) VPN and remote access solutions Ticketing and ITSM platforms (e.g. ServiceNow, Jira, Freshdesk or similar) Virtualisation (e.g. VMware, Hyper-V) The Role This is a hands-on System Administrator position in a well-established ...

Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. ...

Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified: Teams Administrator ...

Active Directory, Entra/AAD, DNS, DHCP, and Group Policy. Hands-on experience with networking fundamentals (TCP/IP, VLANs, firewalls). Proficiency with ITSM and RMM toolsets (ServiceNow, HaloITSM, ManageEngine, N-Able). Familiarity with system monitoring, patching, and backup solutions. Excellent problem-solving skills and ability to mentor ...

summary The IT Service management team provides business-critical support for systems and services, to UKHSA business users at all locations at which UKHSA staff work. ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users within the UKHSA ...

background who enjoys problem-solving and working across multiple technologies. At least 2 years experience in an IT Helpdesk environment using a PSA/ITSM tool Strong knowledge of Microsoft 365 and Windows/MacOS environments Experience supporting server technologies (Active Directory, DNS, DHCP, Group Policy) Understanding of networking fundamentals ...

some experience supporting Windows 10, 11, Office and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this organisation uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

Administrator) Experience with segregation of duties (SoD) and access risk analytics Scripting skills (PowerShell, Python) Experience with API integration and web services Familiarity with ITSM workflows and change control processes Experience working within public sector or critical national infrastructure environments £500.00 - £550.00/day Talent International UK and it ...

solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. Must have SC Clearance Key Requirements: Candidates must be SC cleared How to Apply: If you're interested ...

functional senior strategic leadership Hands‐on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting ...

proven track record of designing, leading, or modernising Configuration Management and Hardware Asset Management services Target Operating Model (TOM) design and implementation experience ITSM expertise, ideally with strong knowledge of ServiceNow Experience in Financial Services, Insurance, or other regulated industries (highly desirable) Excellent stakeholder engagement, communication, and influencing skills Apply ...

production, maximising the value and adoption of data-driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements to user experience, efficiency, scalability, and cost of operation. Define and deliver ...

user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration … development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service ...

This role requires strong stakeholder engagement and the ability to operate within complex, secure environments. IT SERVICE MANAGER ESSENTIAL SKILLS: Proven experience in IT Service Management roles Strong understanding of ITIL principles and service lifecycle Ability to manage stakeholders and build trusted relationships Experience working in complex technical environments Strong … process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Service Management, ITIL, Stakeholder Management, Service Delivery, Continuous Improvement, Jira, Confluence ...

role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align … ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development ...

supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation … audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3–5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications ...

travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance requirements What Success Looks Like in This Role Reliable deployment ...

travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance requirements What Success Looks Like in This Role Reliable deployment ...

schools and central teams. You'll balance operational oversight with strategic leadership across cyber security, infrastructure, cloud platforms, identity and access governance, and IT service management, while also driving transformation, AI adoption and future-focused investment planning. The remit spans governance and standards, risk management, policies and compliance, service performance … digital transformation within a complex, multi-site environment, balancing operational delivery with longer-term strategic change. This includes a strong grounding in IT service management, cyber security and cloud technologies, ensuring services are resilient, secure and fit for purpose across diverse user groups. Strong technical credibility is essential, particularly across ...