1 to 25 of 74 ITSM Jobs in the South West

hybrid environments (e.g. on-premise, cloud, SaaS).* Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform.* Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate).* Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. ...

tools, Jira, Zendesk, Problem/Change Management or scripting would be a bonus. This role could also suit someone currently working as a... IT Service Management Analyst, IT Service Analyst, Service Operations Analyst, Service Improvement Analyst, Problem Analyst, Junior Problem Manager, Application Support Analyst, Product Support Analyst, Technical Support Analyst ...

role management Understanding of SAP architecture, integration points and data migration techniques Knowledge of SAP security patching requirements and approaches Familiarity with IT service management principles; ITIL Foundation certification is advantageous Excellent analytical and problem‐solving skills with strong attention to detail Confident communication skills, able to explain technical concepts ...

Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning and reporting. Strong customer service, communication ...

understanding of Agile ways of working.People first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.Technical KnowledgeUnderstanding Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial IntelligenceGrowing awareness ...

operating systems (e.g. Windows 11, Windows Server).Virtualisation technologies (e.g. VMware or Hyper-V).An awareness of or willingness to learn: IT Service Management (ITIL)Switch & WiFi Deployment. Extreme Networks, XIQ Cloud. Security Solutions such as Checkpoint and Azure firewalls. Microsoft Exchange Online with Exchange SE hybrid on-prem. Microsoft ...

Experience mentoring or coaching student workers/young adults. Experience working with a team to plan and successfully implement projects. Additional technology certifications ( ITIL , ITSM , CompTIA A+, Microsoft Fundamentals, etc.) Proven knowledge of/or experience with USNH acceptable computing practices, and security policies and procedures is also highly desirable. ...

Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles ...

Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles ...

specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing security tooling platforms (e.g. SIEM, EDR, or similar) Ability ...

specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing security tooling platforms (e.g. SIEM, EDR, or similar ...

customer-focused, " right first time " culture across IT What We're Looking For You’ll have proven experience within IT Service Delivery, IT Service Management or a similar IT operations role, ideally supporting a multi-site organisation You’ll also bring: Experience managing an outsourced Managed Service Provider (MSP) Excellent ...

Windows operating systems and enterprise endpoint management Microsoft Office Active Directory, Exchange and identity management Endpoint configuration and patching System hardening and security controls ITSM platforms Incident, problem and change management Root-cause analysis and technical problem-solving Supporting on-site infrastructure and end-user technology Experience mentoring other IT ...

Strong supplier and vendor management experience across the full supplier lifecycle Experience monitoring and managing service performance against SLAs and KPIs Knowledge of IT service management principles and frameworks, with ITIL certification (or working towards it) advantageous Experience overseeing technology procurement, contract renewals, and supplier negotiations Excellent stakeholder management skills ...

technical teams, suppliers, and stakeholders, you will help maintain service levels and ensure a positive customer experience. This role offers excellent exposure to IT Service Management, providing opportunities to develop your skills across service reporting, procurement, governance, and operational delivery. As your experience grows, you will have the opportunity ...

Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Additional Competency Good understanding of IT Service Management Principles #J-18808-Ljbffr ...

specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar platforms. Ability ...

specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar ...

HANA 2.0 administration via ST04, HANA Cockpit & HANA Studio Practical experience with SAP Software Update Manager (SUM) and System Refreshes. Experience utilizing ITSM tools (e.g., ServiceNow, SAP Solution Manager/ChaRM, OneVersion). Comfortable operating within an Agile/Scrum framework, participating in daily stand-ups, sprint planning, and retrospectives. ...

administration.Experience with ServiceNow integrations, APIs, and web services.Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks.Familiarity with ITIL processes and ServiceNow ITSM workflows.Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).Ability to prioritize and manage workload, communicate issues clearly, and take ownership of assigned ...

ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA).Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

roles. Experience managing service transition from development into live support environments. Knowledge of acceptance into service processes and service readiness criteria. Knowledge of IT service management practices, including incident, change, and release management, along with a solid understanding of ITIL. Experience communicating with stakeholders, working to client-defined governance ...

Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. Essential Experience ...

delivering solutions within complex enterprise environments. Are you experienced in...?Architecting and delivering ServiceNow solutions within large, complex enterprise environmentsWorking across ServiceNow products including ITSM, HRSD, ITOM, SAM, SecOps and IRMServiceNow platform architecture, security, governance and development best practicesDeveloping platform roadmaps, architecture strategies and governance frameworksCMDB, CSDM, Discovery, Service Mapping ...