1 to 25 of 73 ITSM Jobs in the South West

Service Delivery Manager

Location
Bristol, England, United Kingdom
hybrid environments (e.g. on-premise, cloud, SaaS).* Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform.* Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate).* Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. ...

SAP Support Analyst

Location
Poole, England, United Kingdom
role management Understanding of SAP architecture, integration points and data migration techniques Knowledge of SAP security patching requirements and approaches Familiarity with IT service management principles; ITIL Foundation certification is advantageous Excellent analytical and problem‐solving skills with strong attention to detail Confident communication skills, able to explain technical concepts ...

Infrastructure Engineer (Hybrid)

Location
Salisbury, England, United Kingdom
Active Directory and Microsoft Entra ID (Azure AD) Virtualisation technologies, particularly Hyper‐V Storage, backup and disaster recovery solutions PowerShell scripting and automation IT Service Management processes Excellent problem-solving and troubleshooting skills. Strong communication and stakeholder management abilities. Experience of one or more of the following would be advantageous ...

Desktop Support Technician

Location
Plymouth, England, United Kingdom
Experience mentoring or coaching student workers/young adults. Experience working with a team to plan and successfully implement projects. Additional technology certifications ( ITIL , ITSM , CompTIA A+, Microsoft Fundamentals, etc.) Proven knowledge of/or experience with USNH acceptable computing practices, and security policies and procedures is also highly desirable. ...

3rd Line / Infrastructure Engineer

Hiring Organisation
Robert Half Limited
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
Salary
£40,000
Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning and reporting. Strong customer service, communication ...

Network Team Lead

Hiring Organisation
Claranet Limited
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles ...

Change Technical Lead

Hiring Organisation
Claranet
Location
GL4, Barnwood, Gloucestershire, United Kingdom
Employment Type
Permanent
Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles ...

Senior Application Engineer (SIEM)

Location
Bath, England, United Kingdom
specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What youll bring Solid experience in supporting, configuring, and enhancing security tooling platforms (e.g. SIEM, EDR, or similar) Ability ...

Senior Application Engineer (SIEM)

Location
Yeovil, England, United Kingdom
specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing security tooling platforms (e.g. SIEM, EDR, or similar ...

Senior IT Support Technician

Hiring Organisation
Yolk Recruitment Limited
Location
Lydney, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£50,000
Windows operating systems and enterprise endpoint management Microsoft Office Active Directory, Exchange and identity management Endpoint configuration and patching System hardening and security controls ITSM platforms Incident, problem and change management Root-cause analysis and technical problem-solving Supporting on-site infrastructure and end-user technology Experience mentoring other IT ...

IT Supplier Delivery Manager

Location
Chippenham, England, United Kingdom
Strong supplier and vendor management experience across the full supplier lifecycle Experience monitoring and managing service performance against SLAs and KPIs Knowledge of IT service management principles and frameworks, with ITIL certification (or working towards it) advantageous Experience overseeing technology procurement, contract renewals, and supplier negotiations Excellent stakeholder management skills ...

Service Desk Analyst

Hiring Organisation
Sopra Steria
Location
Gloucester, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
25 days holidays, 6% Contributory pension, 4 x life Insurance
technical teams, suppliers, and stakeholders, you will help maintain service levels and ensure a positive customer experience. This role offers excellent exposure to IT Service Management, providing opportunities to develop your skills across service reporting, procurement, governance, and operational delivery. As your experience grows, you will have the opportunity ...

Remote 2nd Line IT Support Engineer

Hiring Organisation
Open Cosmos
Location
Lydney, Gloucestershire, UK
Employment Type
Full-time
SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical ...

IT Infrastructure Engineer

Hiring Organisation
Osborne Clarke
Location
Bristol, UK
Employment Type
Full-time
operating systems (e.g. Windows 11, Windows Server).Virtualisation technologies (e.g. VMware or Hyper-V).An awareness of or willingness to learn: IT Service Management (ITIL)Switch & WiFi Deployment. Extreme Networks, XIQ Cloud. Security Solutions such as Checkpoint and Azure firewalls. Microsoft Exchange Online with Exchange SE hybrid on-prem. Microsoft ...

Change Technical Lead

Location
Gloucester, England, United Kingdom
Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Additional Competency Good understanding of IT Service Management Principles #J-18808-Ljbffr ...

Senior Application Engineer (EDRMS)

Hiring Organisation
Hackajob Ltd
Location
Bath, Somerset, UK
specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What you'll bring Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar platforms. ...

Senior Application Engineer (EDRMS)

Location
Yeovil, England, United Kingdom
specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar ...

SAP Basis Specialist

Hiring Organisation
Line Up Aviation
Location
Filton, Gloucestershire, United Kingdom
Employment Type
Contract
Contract Rate
£45/hour
HANA 2.0 administration via ST04, HANA Cockpit & HANA Studio Practical experience with SAP Software Update Manager (SUM) and System Refreshes. Experience utilizing ITSM tools (e.g., ServiceNow, SAP Solution Manager/ChaRM, OneVersion). Comfortable operating within an Agile/Scrum framework, participating in daily stand-ups, sprint planning, and retrospectives. ...

ServiceNow Technology Support II - Production Support at JPMorganChase

Location
Bournemouth, England, United Kingdom
ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

Capacity & Demand Manager - DV Cleared

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Corsham, Wiltshire, United Kingdom
Employment Type
Contract
Contract Rate
£600 - £700/day
Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. Essential Experience ...

Technical Project Manager

Hiring Organisation
Hays
Location
Tidworth, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£65,000
knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride ...

ServiceNow Technology Support II - Production Support

Location
Bournemouth, England, United Kingdom
ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

Cloud Service Manager

Location
Corsham, England, United Kingdom
Service Request Management. Cloud service and multi-supplier experience. Experience delivering CSI and service reporting. Jira Service Management, Confluence and Remedy or equivalent ITSM tooling. Strong stakeholder management, communication and documentation skills. Role: Cloud Service Manager Sector: Defence Rate: £400 to £500 Inside IR35 Location: Corsham (1-2 days ...

SAP Basis Specialist

Hiring Organisation
Guidant Global
Location
Filton, Gloucestershire, United Kingdom
Employment Type
Contract
HANA 2.0 administration via ST04, HANA Cockpit and HANA Studio Practical experience with SAP Software Update Manager (SUM) and system refreshes Experience using ITSM tools (e.g. ServiceNow, SAP Solution Manager/ChaRM, OneVersion) Comfortable working in an Agile/Scrum framework, including daily stand-ups, sprint planning and retrospectives Excellent ...

SAP Basis Specialist

Hiring Organisation
Impellam
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
HANA 2.0 administration via ST04, HANA Cockpit and HANA Studio Practical experience with SAP Software Update Manager (SUM) and system refreshes Experience using ITSM tools (e.g. ServiceNow, SAP Solution Manager/ChaRM, OneVersion) Comfortable working in an Agile/Scrum framework, including daily stand-ups, sprint planning and retrospectives Excellent ...