Jobs 1 to 11 of 11

IVR Contact Centre Solution Architect

you will support our client’s implementation of their contact centre strategy roadmap by providing technical leadership supported with a strong background in unified communications and telephony... This will include working closely with the business to design and get the new IVR platform operational... Their ideal IVR Contact Centre...
Stockport, Cheshire -
360 Resourcing Solutions
Rate: Competitive
Posted: 5 days ago

Network & Voice Support Engineer

Implementation of authorized/approved Firewall change requests - Implementation of authorized/approved F5 change requests - Advanced technical support for networking across multiple vendor products (F5, Extreme, Cisco, juniper, Checkpoint, Fortinet, Meru), - Providing a high level of support for International and domestic Voice transmission techniques, Voice and related hardware (eg Call recording,...
Bristol, Avon -
Computershare Investor Services
Salary: + Progression Opportunities
Posted: 15 days ago

Voice Engineers (Avaya) x 2 - Bristol - New!

Keywords: Avaya, Voice, Routing, Installation, Support, IVR connectivity... Suitable candidates will have the following: * Experience of building and supporting Enterprise Avaya Technology solutions. * Experience of installing Avaya telephony solutions... * Experience of working with ITIL aligned processes (Incident, Problem, Change and Release) * Experience of working in large, complex technical environments... * Installing...
Bristol, Avon -
Redrock Consulting Ltd
Salary: £40000 - £50000 per annum + Excellent Benefits
Posted: 4 days ago

Avaya Engineer

If you have in-depth knowledge of Avaya coupled with installation and projects experience then this could be the role for you…... Our GP&D team provides end to end delivery of systems and networks globally (Architecture, Project Management and Implementation) so this is an exceptional opportunity to join our...
Bristol, Avon -
Computershare Investor Services
Salary: + Progression Opportunities
Posted: 26 days ago

Software Engineer - Support & Maintenance Glasgow

Java / C# / ASP / JavaScript / SQL / Relational databases / ITIL / 2 nd & 3 rd line Support Software Engineer required for a fast-growing technology company to deliver specialised application support and software solutions to a diverse customer portfolio of complex multivendor multichannel contact centre, voice, self-service and business communications solutions... - Reviews,...
Glasgow, Lanarkshire -
FT Select
Salary: From £38,000 to £44,000 per annum
Posted: Yesterday

Workforce Planning Support

All reports need to be completed accurately focusing on call drivers and trend analysis. Data delivered needs to be concise and delivered in a relevant way, which then allows us to drive continuous improvement through operational performance and improved customer experience. KEY RESPONSIBILITIES AND TASKS: *Deliver Customer Service, and all...
Durham, County Durham -
Harvey Nash plc
Rate: £90 - £110 per day
Posted: 5 days ago

Software QA Tester / Quality Assurance Engineer -Backend System

Job Title: QA Backend Systems Tester... The company is looking for a strong QA Tester to expand their worldwide support operations unit based in the UK... Regression testing: identifying weaknesses/vulnerable areas in the software. Black box and functional testing: requires candidates to quickly gain an in-depth knowledge of...
Aylesbury, Buckinghamshire -
Bluetownonline
Salary: £27000 - £40000 per annum
Posted: 9 hours ago

SAP IS-U Solution Architect

Within the SAP Practice, the Utilities team covers Gas, Electricity and Water sectors... SAP ISU Customer Care and Billing Solutions including; CRM... Multichannel Contact Centre - IVR, Online, Mobile etc... Support the data migration by providing inputs... -Provide inputs to Program Management Team, Change control board on change in scope, solution... -...
Central London / West End -
Cognizant
Posted: 19 days ago

Product Manager - Voice and Applications - SIP, IVR, Contact Centre

Role Purpose: Reporting to the Head of Product Lines and working closely with a lead voice product manager, the candidate will be responsible for the product management of a set of voice services and applications, helping implement and drive the product strategy for each... Working with marketing in defining and...
Thatcham, Berkshire -
FT Select
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 13 hours ago

New Business Sales Executive- Nottingham

The solutions they offer include; SMS, Web and Voice and they are currently looking to hire a new business sales executive to join their rapidly growing sales team. As a new business sales executive in this role you will target new clients in the medium to large enterprise space and...
Nottingham -
Computer Futures
Salary: £80000 - £160000 per annum + competitive
Posted: 14 days ago

Business Development Manager- Reading- Contact Centre/Applicati

Senior Sales Executive- Reading. Contact Centre Applications/Workforce Optimisation/Speech Analytics/Consultancy Services. I am currently working with a well-established systems integrator based in Reading who are looking to hire a senior sales executive with experience in the contact centre software arena. My client specialise in contact centre applications...
Reading -
Computer Futures
Salary: £70000 - £140000 per annum + competitive
Posted: 21 days ago