Jobs 1 to 13 of 13

Test Analyst - Contract - Berkshire

Berkshire -
Austin Fraser
Cisco - Voice - ICM - IP-PBX - Mitel - Avaya - NICE - Verint - IVR - Contact Centre... Review Detailed Network Design documentation... Knowledge of Fanfare Test Tool (Create/Change/Run Tests within the product) Detailed knowledge of IP-PBX's including (Cisco) Intelligent Call Manager , Mitel MCD, Avaya CS1K, Avaya ACM. Knowledge of the wider...
Rate: NEG
Posted: 3 days ago

Deployment Engineer

London -
Maclean Moore Consulting
They are wanting this Deployment Engineer to have experience in AVAYA so that the Deployment Engineer can have the ability to deal with high and low level designs - configure and develop their product/service. Candidates must have: - AVAYA experience. Desirable: - VERINT experience. - IVR Technologies Experience... Specialism: Deployment Engineer; Deployment; Engineer;...
Salary: From £40,000 to £45,000 per annum + benefits
Posted: 3 days ago

Voice Tech Design Authority Engineer/Manager

West Yorkshire -
Maclean Moore Consulting
They are wanting this Voice Tech Design Authority Engineer/Manager to have experience in AVAYA so that the Voice Tech Design Authority Engineer/Manager can have the ability to take on projects without any fail. Candidates must have: - AVAYA experience. Desirable: - VERINT experience. - IVR Technologies Experience... Specialism: Voice Tech Design...
Salary: From £60,000 to £70,000 per annum + benefits
Posted: 3 days ago

Network Quality of Service Engineer

City of London -
Austin Fraser Limited
Cisco - QOS - LAN - WAN - VOIP - Firewalls - Contract - London... The successful engineer will have the following: Excellent knowledge of LAN/WAN protocols and technologies and Cisco infrastructure... Cisco routers and switches, firewalls, PBX, voice recording, call logging, IVR etc. Thorough knowledge of the TCPIP protocol Suite, VLSM, IP address allocation and...
Rate: £325 - £375 per day
Posted: 18 days ago

Helpdesk Analyst

South West -
Experis Ltd
Ensure sufficient information is captured from the user and recorded in the relevant incident management system... Monitor reported incidents and help identify unresolved incidents which appear likely to fall outside the SLA... In conjunction with the Service Desk Team Leader ensure the configuration management database is kept up to date...
Posted: 6 days ago


Central London -
Brightred Resourcing
Telecoms Engineer (AVAYA) Permanent... The Telecoms Engineer will have experience with Avaya and Verint technologies... - Excellent analytical troubleshooting skills... - Avaya Communications Manager (v6) - Avaya Aura Experience Portal. - Avaya Conference Server. - Avaya Modular Messaging. - Avaya Proactive Contact Dialler. - Nuance Speech Recognition. - Verint Impact360 v11. - SQL Server 2012 (ability to run queries...
Salary: £35,000 - £50,000 per year
Posted: 13 days ago

Telecoms Manager - European Telecommunications Manager

Bracknell -
People Source
Telco * VOIP * Mobile * Video Conferencing * Vendor Management * Telecomms Manager* Avaya * Cisco* A Bracknell based company, a globally recognised brand are currently recruiting for a Telecoms Manger to manage their European tele-communications estate. The client are looking for a Telecoms Manager / Telecoms Project Manager with experience managing a running successful...
Salary: £55000 - £65000 per annum + 25 days, pension, BUPA
Posted: 3 days ago

Software Solution Designer/Business Analyst

City, London -
McGregor Boyall
such as CRM, Desktop Automation, CTI, IVR, Knowledge Management, Coaching and Quality Monitoring etc is a MASSIVE bonus... Should be aware of programming fundamentals preferably on Java and knowledge of HTML, Javascript, CSS, XML, XSLT, etc... Understanding of any technologies, such as SOAP, REST, JSON, Java is an advantage. Oracle...
Salary: £55000 - £60000 per annum
Posted: 5 days ago

Senior Network Engineer

City, London -
Carry out various duties surrounding Routing and Switching (OSPF, BGP, MPLS, VPNs, Spanning Tree, REP) - Serve as Team Lead for the creation and maintenance of training documentations and keep them up to date when necessary... - Voice and associated technologies such as Asterisk, SMS, Broadcast, IVR, PBX, Call Recording, Automated Dialling,...
Salary: From £45,000 to £55,000 per annum
Posted: 17 days ago

Systems Integration / Project Manager (Dynamics CRM)

Hampshire -
Austin Fraser Limited
You will need experience of IVR type technologies and knowledge of service development lifecycle. The successful candidate will be responsible for all technical and non-technical project deliverables. Key Skills; - Demonstrable system integration/project management experience. - Previous experience in resolving project issues. - Dynamic CRM experience - Project Management and/or system...
Rate: £350 - £450 per day
Posted: 13 days ago

Contact Centre/Digital Application Project Manager

West London -
ReThink Recruitment
Project/Programme Manager. Contact Centre Technology. 6 months, £450 - £550. West London. An opportunity to join a well known leading household brand on a number of new and exciting projects. We are looking for an experienced Project Manager who has a strong background of delivering technology projects in contact centres...
Rate: £450 - £550 per day
Posted: 2 days ago

IT Service Delivery Manager

London -
Networx Recruitment
ITIL Foundation in IT Service Management... Proficient in service management tools, (Remedy, Service Now, CA Unicentre or TopDesK) Experience in Information Technology Support (Thin Client and Server environments, networking, telephony and IVR systems) Experienced in service metrics and reporting (SLA and KPI Governance) Excellent communication and interpersonal skills... Desirable Skills:...
Salary: £50,000 per annum
Posted: 12 days ago

IT Delivery Lead - Monitoring Solutions

South East -
With this view, we are building a comprehensive monitoring & analytical solution for our IT estate... - Establish stretching KPI’s for the functions to ensure staff development, delivery of performance and continuous improvement... - Strong ability to develop and manage partner relationships, influencing both to extract optimum performance and results - Excellent interpersonal...
Posted: 2 days ago