Jobs 1 to 15 of 27

JUNIOR SALES SUPPORT - Cloud, Telecoms, Contact Centre

London -
Streamline Connections
The Junior Pre-Sales Support Engineer will support the Sales team with technical sales information - setting up presentations and demonstrations etc for their Cloud-based Contact Centre solutions (multi-channel contact solutions - phone, email, SMS, chat etc). We're looking for a bright and energetic Graduate-calibre individual with an...
Salary: £28000 - £35000 per annum
Posted: Yesterday

Head of Customer Technical Services | Genesys Contact Centre | Avaya I

London -
Agnos Tech
Management of a team of experts in Inbound, Outbound, IVR, Recording and other key Contact Centre technologies dedicated to a specific strategic customer... - M aintenance of service levels, as per the managed services contract and service level agreement. - Use and adaptation of ITIL-based processes to ensure a quality service...
Posted: Yesterday

Avaya Red Engineer (Unified Communications) - Central London

Central London / West End -
Aria Select Ltd
Experience and formal training on Avaya (Red / Blue) Products. ACM, Definity, AAMM/MM/Octel/Intuity, AACC/Elite, One-X Applications, WFO and SMGR. Hands-on experience working with enterprise-level Contact Centre solutions including IVR/VRU, Web Integration, PBX/ACD call routing and workflow management, SIP technologies, and CTI/IVR...
Salary: From £40,000 to £60,000 per annum
Posted: 2 days ago

Avaya Engineer - Red Specialist

South East -
Apollo Solutions
Experience and formal training on Avaya (Red) Products - ACM, Definity, AAMM/MM/Octel/Intuity, AACC/Elite, One-X Applications, WFO and SMGR. Hands-on experience working with enterprise-level Contact Centre solutions including IVR/VRU, Web Integration, PBX/ACD call routing and workflow management, SIP technologies, and CTI/IVR level...
Salary: £40000 - £48000 per annum
Posted: 6 days ago

Contact Centre Engineer

London -
Lorien Resourcing
Must have experience of Telecommunications, contact routing (ACD), IVR, Nuance Tier 3 or CTI... * Must have a good working knowledge of Windows server operating systems and technologies such as domains, Active Directory, Gmail . * Should have a good working knowledge of Linux. * Must have knowledge of Object Oriented design principles and...
Rate: Market Rate
Posted: 11 hours ago

Infrastructure Manager

Sheffield, South Yorkshire -
The Bridge Ltd
Technical environment includes, but not limited to: Microsoft Windows Server, Apple, Cisco based Lan / WAN, VMWare, Blackberry, security... Good All round skills & experience including: Microsoft Windows Server environment, Apple Mac, Blackberry, telephony (IVR, Call Centre), Cisco, HP, VMWare... IT budget management, 3rd party supplier management, complete life cycle project management... -...
Salary: £neg depending on experience
Posted: 2 days ago

Infrastructure Manager

Leeds, West Yorkshire -
The Bridge Ltd
Technical environment includes, but not limited to: Linux, Apple, Cisco based Lan / WAN, VMWare, Blackberry, security... Good All round skills & experience including: Microsoft Windows Server environment, Apple Mac, Blackberry, telephony (IVR, Call Centre), Cisco, HP, VMWare... IT budget management, 3rd party supplier management, complete life cycle project management... - ITIL certification -...
Salary: £excellent + bonus + benefits
Posted: Yesterday

UAT Test Manager - Telephony - IVR

Cheshire -
Rullion IT Plus
UAT Test Manager/Telephony/IVR/Avaya/End to End testing/Test Plan/Script Development/Execution/Implementation. A leading financial services is currently recruiting for a UAT Test manager to lead the testing of telephony solutions including end to end testing with an IVR... test automation and consistently deliver high quality...
Posted: 16 hours ago

Presales Technical Specialist - Contact/Call Centre Technologies

London -
HP
A Presales Technical Specialist with a specific focus on HP Autonomy’s Marketing Optimization Suite for contact centre workforce optimization and multi-channel interaction analytics that help our customers gain actionable insights and increase their chances of driving more customer interactions to successful closures on the first contact... Assists the...
Salary: Competitive Salary
Posted: 7 days ago

Voice Services Support Technician - 3 Months

Bristol, Avon -
Computer People
My large client is urgently looking for a Voice Services Support Technician to be based in Taunton, Somerset or Portishead near Bristol. They require someone immediately for an initial 3 month engagement. Candidates must have good technical experience of large PABX's admin and support. Experience required: - Wide range experience...
Rate: £250.00 per day
Posted: Yesterday

Business Analyst - Payments

Watford, Hertfordshire -
Certes Computing Ltd (Birmingham)
The successful candidate will use their knowledge to assess needs, provide expert requirements analysis, formulate work estimates, contribute to project planning and help design solutions in cooperation with technical development resources... EXPERIENCE REQUIRED: *8+ years experience in the Card Industry *5+ years experience with a Card Application is preferred *Implementation...
Salary: benefits package
Posted: 7 days ago

RBB Technology - IT4 AVP - Firewall Solutions Delivery Engineer

Cheshire, Knutsford -
Barclays Corporate
Firewall Solutions Delivery Engineer... Cisco routers and switches, firewalls, PBX, voice recording, call logging, IVR etc. - Thorough knowledge of the TCP/IP protocol Suite, VLSM, IP address allocation and IGRP, EIGRP, OSPF and BGP routing protocols... - A good awareness of VOIP technology and its implementation in a Cisco Routed / Switched...
Salary: Competitive
Posted: 20 days ago

Analyst

Buckinghamshire -
Lorien Resourcing
This role projects will cover channel areas, internet, mobile, IVR and ATM. Successful candidates must have experience of ATMs, mobile banking and portals (internet, intranet). Candidates must have systems analysis and testing experience. Responsible for coordinating between labs, delivery teams, manage incident resolution. Involved in reviewing test plans. Candidates must...
Posted: 2 days ago

Telecomms Engineer

Milton Keynes -
Hudson - London
To support all aspects of managing and maintaining the telephony infrastructure ranging Voice over Internet Protocol (VOIP)/ Session Initiation Protocol (SIP) architecture, Automatic call distributor (ACD)/Interactive voice response (IVR) functions... *Own the change management process and ensure its rigorous and adhered to at all times... *To support the Telecoms...
Posted: 2 days ago

Sales Engineer

Greater Manchester -
Venn Group - UK
Our client, a market leading global Software company, requires a hardworking and personable Sales Engineer to join its expanding Business Development team... - Provide interface with Sales to the Product Management, Operations & Development... - Conduct presentations and demonstrations of Internet products and services. Education & Professional Certifications: - Bachelor?s degree in related field...
Salary: 50000-80000 Per Annum
Posted: 2 days ago