Jobs 1 to 15 of 15

Genesys Engineer

Bradford, West Yorkshire -
Roc Search
Should be able to demonstrate a working knowledge and experience of other systems that integrate with Genesys such as; IVR, IP PBX, call recording etc. *Working knowledge of Avaya CS1K & Verint call recording platform. *Should have in-depth understanding of IP Telephony. *Should understand Genesys Inbound, Outbound, IVR (GVP) and...
Rate: £350 - £370 per day
Posted: 3 days ago

Design Arcitect - Gensys (Enterprise)

South East -
Vodafone
Design Architect - GENESYS (Enterprise) Location - London (Newbury, Bracknell, Manchester and Birmingham also considered) Permanent If you are a Genesys Contact Centre expert, this is an ideal role for you!... Activities will include: meeting with customers to discuss HLD, taking the lead in the production of low level designs; manage impact...
Posted: 7 days ago

Contact Centre Solutions Architect

Maidenhead, Berkshire -
Three
Joining the ICT Development team, you'll be the expert behind the Genesys solutions that will drive our contact centre system upgrade... A bright Solutions Architect with expert knowledge in all aspects of Genesys, you'll have experience in a similarly fast-paced environment ' ideally telecoms... And if you've...
Posted: 24 days ago

Contact Centre Solutions Architect

Maidenhead, Berkshire -
Three
Joining the ICT Development team, you'll be the expert behind the Genesys solutions that will drive our contact centre system upgrade... A bright Solutions Architect with expert knowledge in all aspects of Genesys, you'll have experience in a similarly fast-paced environment - ideally telecoms... And if you've...
Posted: Yesterday

Voice Service Manager- 60k

Bromley -
Hays IT - Uk Posting account
Now floating on the London stock exchange this Insurance powerhouse are offering a fantastic opportunity for a Voice Service Manager to join the team... In addition to this you will act as a main point of contact for Telephony Service Management across the company and act as the interface between...
Salary: £60000.00 - £65000.00 per annum + bens
Posted: 15 days ago

IT Internship / Customer Support / IT Support

Bury, Lancashire -
Robert Walters
Main Duties and Responsibilities. This role will primarily be focused on technical support to our customer base. Such support will include the following: * Setting up new customer accounts. * Dealing with technical VoIP queries regarding the internet, routers and phone. setup. * Setting up customer dial plans. * Amending customer out of hours...
Salary: £12000 - £14000 per annum
Posted: 3 days ago

Avaya Voice Engineer

Brentwood -
Interquest - Fulcrum Telecom
A large Insurance provider are looking for an experienced enthusiastic Avaya Voice Engineer to join a large growing support team, you will be responsible for providing Telephony support as well as providing a backfill and support for the network engineers. The Avaya Voice engineer will be involved in the Installation/...
Salary: Negotiable dependant on experience
Posted: 14 days ago

IVR Telephony Analyst

Warrington, Cheshire -
TalkTalk
IVR Telephony & Support Analyst... Translate documented call flows into IVR services. Translate business requirements into Cisco UCCE call routing/Scripting and configuration design. Provide ongoing monitor, support and incident management for IVR and Cisco Telephony platform... Creation and execution of UAT plans and test cases for IVR/Telephony changes... Knowledge...
Salary: Competitive
Posted: 2 days ago

Telephone System Engineer

Bradford -
Recruitment Genius
This is a purely field-based role and the successful candidates will have extensive experience of maintenance, installation and fault-handling on a variety of telephone systems including Ericsson-LG, Mitel, Avaya, Siemens, Samsung, Nortel & Panasonic... - Extensive programming for Auto Attendant, IVR, complex voicemail, call handling software, VoIP & SIP trunking.
Salary: £18000 - £30000 per annum
Posted: 10 days ago

Telephone System Engineer - London & Surrounding Areas

London -
Recruitment Genius
This is a purely field-based role and the successful candidates will have extensive experience of maintenance, installation and fault-handling on a variety of telephone systems including Ericsson-LG, Mitel, Avaya, Siemens, Samsung, Nortel & Panasonic... - Extensive programming for Auto Attendant, IVR, complex voicemail, call handling software, VoIP & SIP trunking.
Salary: £20000 - £30000 per annum
Posted: 8 days ago

Technical Architect (Managed Services Multisite); London; c60K

Central London / West End -
Evolution Recruitment Solutions
IVR Vendors / Genesys GVP, Cisco CVP, Nortel MPS, Intervoice Brite, Voice Objects, Voxeo, Nuance, etc. IVR technologies; VXML, CCXML, ASR, TTS, Predictive Dialler vendors & technologies, Exposure to carrier technologies; Intelligent Networks (IN), IMS, SS7, ISUP... CRM integration; CTI popup, frontend & backend integration, iFrame embedding, Voice recording; trunk/agent side for...
Salary: 60K + Benefits
Posted: 3 days ago

Full Stack Developer

Hemel Hempstead, Hertfordshire -
Eckoh UK Ltd
We have an innovative mix of technologies in our stack including PHP, MVC, MySQL/NoSQL databases, JavaScript libraries including Backbone and Angular, Nodejs, IOS, Android, CCXML, VOIP, SIP, Voice XML... : PHP. JavaScript. MVC... REST Web Services. HTML5... Sockets, Nodejs, JavaScript Frameworks (Angular, Backbone, Bootstrap and more), CSS. SASS/LESS, IVR,...
Salary: From £40,000 to £50,000 per annum + Benefits
Posted: 13 days ago

Mitel Voice Engineer - Contract - London

City, London -
Austin Fraser
Mitel - Voice - Contact Centre - Mitel Handsets - MS Lync - Support - BAU - Project Work - MN3300 MCD - Mitel Messaging Server - ACD - MItel Border Gateway - Mitel Enterprise Manager - PBX... Our client are looking for a Mitel Engineer... - Mitel MN3300 MCD ver 5.0 and above. - Mitel Messaging Server (6510), - ACD configuration and programming for...
Rate: NEG
Posted: 6 days ago

Cisco Technical Support Engineer

London -
Cyber Team
My client who are a large IT Managed Services provider are looking for a CiscoTechnical Support Engineer to provide first and second line technical support to their clients with experience in Cicso, CUCM, UCCX, Switches, Routers, and Firewalls . This will ensure that incident and problem tickets are managed within SLA...
Salary: £25,000 per annum
Posted: 3 days ago

Provisioning Order Customer Assistant - Telecom

Preston -
Interquest - Fulcrum Telecom
Our telecoms client is looking for experienced Order Management Assistants to work with new customers to process orders, You will provision orders from start to finish from key B2B clients, this will include resolving any general customer service inquiry. You will have strong customer service skills and past experience of...
Salary: £16000 - £18000 per annum
Posted: 3 days ago