Incident Analyst Jobs

Following ITIL defined processes for incident management... -Provide full incident closure details including root cause analysis. The skills - -Strong knowledge of working and an ITIL environment ( ITIL certification would be preferred but not essential) -Broad understanding of information systems and web technologies - Linux based knowledge will be of particular interest,...

Also scope for progression, with routes into Trading, IT Service and project management. Incident Analysts are responsible for: - Providing specialist technical support and guidance to Sports Traders as part of the current IT incident management process... Accountabilities: - To drive the Incident Management process, providing complex incident co-ordination and communication...

CASSIDIAN, an EADS Company, is a worldwide leader in global security solutions and systems, providing lead system integration and value-added products and services to civil and military customers around the globe: air systems (aircraft and unmanned aerial systems), land & naval and joint systems, intelligence and surveillance, cybersecurity, secure communications,...

Key to this position is the use of 'Major Incident procedure' and linking in with the Problem and Change Management process is a vital as is involvement with Service Improvement Programmes throughout the Service Centre and other relevant parties... - Progression of issues through the application of the Incident Management process... -...

About us: CASSIDIAN, an EADS Company, is a worldwide leader in global security solutions and systems, providing lead system integration and value-added products and services to civil and military customers around the globe: air systems (aircraft and unmanned aerial systems), land & naval and joint systems, intelligence and surveillance, cybersecurity,...

About us: CASSIDIAN, an EADS Company, is a worldwide leader in global security solutions and systems, providing lead system integration and value-added products and services to civil and military customers around the globe: air systems (aircraft and unmanned aerial systems), land & naval and joint systems, intelligence and surveillance, cybersecurity,...