Incident Analyst Jobs

The successful individual will be working in the Service Fulfilment business area, this role is part of the Incident Management team and will focus on... As an Incident Analyst your focus will be on supporting the IT Incident Manager to ensure the efficient and effective delivery of the Incident Management...

The successful candidate will work closely with the Risk and Major Incident Manager on the continuous development of the IT risk strategy. Responsibilities in this role will include: Responsibility for major incidents within complex environments. Engaging with internal and external support teams and suppliers. Working with the virtual team of...

Key Skills: Incident / Problem / Risk Management, Root Cause Analysis, ITIL... You will be expected to work with party vendors, business units and all staff in matters relating to major incidents and problem management as part of an ethos to deliver excellent customer service... Seeing the problem through to resolution via...

Reporting to the TOC ITIL Resource Manager, you'll make sure the ITIL-based incident management process is followed to a tee. Reducing the impact of issues on both customers and the business will be your responsibility - ensuring all incidents are dealt within SLA timescales... Make sure incidents are resolved...

Key Skills: Incident Management, Call Centre Support, IT Infrastructure... Reporting to the TOC ITIL Resource Manager, you'll make sure the ITIL-based incident management process is followed to a tee. Reducing the impact of issues on both customers and the business will be your responsibility - ensuring all incidents are...

As an Incident Analyst you will be responsible for responding to Security Incidents across the organisation, providing technical response and investigation capabilities, and for feedback on improving the businesses incident response capabilities. This is a hands on role requiring solid technical skills as well as the ability to co-ordinate...

In line with substantial staffing growth and an organisation-wide transformation programme, they are seeking an experienced IT Security Incident Analyst to join their existing Information Security team... ABOUT YOU: You will have a solid track record in hands on Security Incident/Problem Management, and a strong background in Infrastructure (...