Incident Analyst Jobs

As an experienced Problem/Incident Analyst (IT, ITIL, Root Cause) you must: have an ITIL qualification or demonstrable experience of ITIL processes; have previous experience in a problem/incident management role, supporting complex technologies; be service oriented, reactive and resilient; have the ability to adapt to a rapidly changing environment,...

My client is a popular and well established brand based in central Cardiff... Day to day, the role will involve taking calls from internal stakeholders regarding major IT and Change incidents, dealing with issues and liaising with internal technical personnel to ensure appropriate change is facilitated. The team work to...

The Incident and Supplier Management team is responsible for the Management of incidents and suppliers on... incidents (across all services) and suppliers for CTS (LINK ATM Services)... to other Customer Service functions such as Customer Service Management and the AMS Contact Centre. Incident Management... * Perform trend analysis across all incidents...

The Incident and Supplier Management team is responsible for the Management of incidents and suppliers on behalf of Customer Services... Additionally they will provide support to other Customer Service functions such as Customer Service Management and the Contact Centre... Perform trend analysis across all incidents to support Problem Management... ITIL...

My client, an international Financial services provider based in the City of London, are actively looking for an experienced Cyber Security analyst, hands on Incident Responder, to join their Greenfield Cyber program... Detect, respond and hunt for cyber security incidents while capturing essential details and artefacts. Handle cyber security incidents,...

As part of their CSIRT you will have previous experience working outside the established SOC workflow in investigating with complex cyber-attacks (although a background in such an environment is of advantage)... malware analysis, Full Packet Capture Analysts, Network Intrusion specialists). Being able to think like an attacker is useful...