Jobs 1 to 15 of 146

Incident Manager

Candidate Key words - Incident, Problem, Change, Manager, Helpdesk, Windows, Service desk, Analyst, 1st line, 2nd line, Engineer, Customer, Support... - Servicing of an Incident Management dashboard in line with SLA's. - Hitting Incident Management KPIs... - 1 years' experience of working on a busy helpdesk or within an Incident Management role... - ITIL (...
Bridgend, Mid Glamorgan -
IntaPeople
Salary: £20000 - £25000 per annum
Posted: 5 hours ago

Service Desk Analyst - £30K to £32K - London

Service desk analyst - £32k - London - required strong in Helpdesk and Desk-side support of Windows 7, Office 2010/2013, AD, Basic Networking (VOIP and Telephony) and Vmware to join my leading Property business advisory service based in London... -Incident management experience... -Excellent knowledge of Microsoft operating systems (Windows 7 and...
London -
Harvey Nash plc
Salary: £32000 - £34000 per annum + + Package
Posted: 11 hours ago

Lead Change Analyst

The successful candidate will ideally come from a technology provider organisation, and have extensive experience in managing end-to-end ITIL based processes ensuring delivery of both day to day change management as well as client driven requests for change... - Management Requests for Change through the end-to-end Process,...
Bath, Avon -
McGregor Boyall
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago

IT Service Delivery Analyst - Luton - £150-200/day

A world leading company is looking for an IT professional with Major incident management or problem management experience to join their Service Delivery team for the next 6 months with the strong possibility of extending the contract. Key Responsibilities - IT Service Delivery Analyst... Key Experience - IT Service Delivery Analyst... Major...
Luton -
Annapurna HR
Rate: £150 - £200 per day
Posted: 2 days ago

IT Support Analyst

IT Support / 1st Line / 2nd Line / ITIL / Windows 7 / Active Directory / Exchange / Office 2010 / Permanent / Coventry / £25,000... *Expertise in Windows Desktop operating systems, PC and laptop architecture and network printing. *Understanding of ITIL methodologies (ideally Service Desk and Incident Management) *Experience of Windows 7, Office 2010, Active Directory and...
Coventry, West Midlands (County) -
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 6 hours ago

ITIL Change / Incident Management Analyst - Essex

ITIL Service Management / Change Management Administrator - Chelmsford, Essex. A large financial services company is seeking an enthusiastic IT Service Management professional to join a growing team based in Essex... To be considered suitable you must have strong ITIL experience/knowledge with a background in change/incident management, monitoring ITIL processes &...
Chelmsford, Essex -
Ashdown IT
Salary: £30000 per annum + pension, bonus, healthcare, gym
Posted: Yesterday

Incident Manager

Servicing of an Incident Management dashboard in line with incident contact SLAs. Adherence to Incident Management KPI`s... Pre-requisites: You will have 1 years` experience of working on a busy helpdesk or within an Incident Management role... A basic working knowledge of commercial IT hardware & infrastructure (Microsoft networking, broadband...
Bridgend, Mid Glamorgan -
Jonothan Bosworth
Salary: £25000 Per Annum
Posted: 2 days ago

Service Desk Team Leader

As the Service Desk Team Leader role is part of a wider transformation project, the successful candidate will play a key role in developing and maintaining a high performing service desk by establishing the necessary performance metrics and service management tools, building a trusted support service... - Good experience of process...
Kettering, Northamptonshire -
Corriculo
Salary: £30,000 - £35,000 per year
Posted: 18 days ago

Incident Manager

Responsibility for managing all CSO, MSO, Priority 1 & 2 faults to resolution adhering to the incident management process ensuring that all incidents are progressing in accordance with agreed Service Levels... Analyze, consolidate and aggregate data from various sources to form an end-to-end view of incident management... Ensure a...
Reading -
TDA Group
Posted: 7 days ago

Service Owner

KEY SKILLS. Stakeholder Management. SLA's. Governance. IT Service Improvement. Incident Management THE ROLE The role of the Service Owner is to manage the Services under their assigned ownership and to provide a single point of accountability for end-to end service management, owning the relationships with suppliers and internal...
London -
Red10
Salary: £53000 - £63000 per annum + bonus and benefits
Posted: Yesterday

Service Desk Analyst, 1st level

They will act as a central point of contact between the customer and provider, handling service requests, incidents, problems, escalations, and providing an interface for other functions such as Change Management and Incident Management... Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed...
Gloucester, Gloucestershire -
Harvey Nash plc
Salary: £20000 - £22000 per annum
Posted: 3 days ago

Experienced Major Incident Manager

Our market leading client is seeking a Major Incident Manager to join their established and busy incident management team... To provide proactive trend analysis on all open and closed incidents producing weekly reports and ensuring that problem registers are up to date together with assisting the management of high priority...
Coventry, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 3 days ago

Experienced Major Incident Manager

Our market leading client is seeking a Major Incident Manager to join their established and busy incident management team... To provide proactive trend analysis on all open and closed incidents producing weekly reports and ensuring that problem registers are up to date together with assisting the management of high priority...
Wolverhampton, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 3 days ago

Experienced Major Incident Manager

Our market leading client is seeking a Major Incident Manager to join their established and busy incident management team... To provide proactive trend analysis on all open and closed incidents producing weekly reports and ensuring that problem registers are up to date together with assisting the management of high priority...
Birmingham, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 3 days ago

Experienced Major Incident Manager

Our market leading client is seeking a Major Incident Manager to join their established and busy incident management team... To provide proactive trend analysis on all open and closed incidents producing weekly reports and ensuring that problem registers are up to date together with assisting the management of high priority...
Leicester, Leicestershire -
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: 3 days ago