Jobs 1 to 15 of 160

IT Incident Manager

Milton Keynes, Buckinghamshire -
Harvey Nash plc
A large organisation is seeking to appoint an IT Incident Manager to develop, maintain and manage their incident management lifecycle and associated processes and procedures... You will need to be able to demonstrate a good understanding of IT Incident Management processes, ideally compliant with ITIL best practice, have strong interpersonal...
Salary: £38000 per annum
Posted: Yesterday

IT Incident Manager

Milton Keynes, Buckinghamshire -
Involved Solutions Ltd
This exciting role will be responsible for maintaining, developing and managing the incident management lifecycle and associated processes and procedures... Part of this role will include working with colleagues across all IT areas to identify and act upon any common trends or patterns to improve service delivery. The Ideal candidate...
Salary: £37000.00 - £40000 per annum
Posted: 5 days ago

Incident Manager

Milton Keynes, Buckinghamshire -
HAYS INFORMATION TECHNOLOGY
My client is looking for and experienced and established Incident manager to join their IT service quality team, which form part of the IT Service Delivery function in Milton Keynes. This role will be responsible for maintaining, developing and managing the incident management lifecycle and associated processes and procedures... Part...
Salary: £31000.00 - £37500.00 per annum
Posted: 6 days ago

Problem Analyst

Cardiff -
Hays IT - Uk Posting account
As a credible member of the team, you will assist in the management of the Problem Management function. Accountabilities - Problem Management for clients and subsidiaries ICT services. - Manage supplier problem management and track progress of problems within external problem management processes. - Build relationships with technical and service management teams for...
Rate: £300.00 - £325.00 per day
Posted: 10 days ago

IT INCIDENT MANAGER - ITIL

Croydon -
DP Connect
As a highly skilled and experienced IT ITIL Incident Manager, you will provide quality incident support; managing and controlling all incidents as they occur to ensure minimal impact to the business and ensure restoration of a normal operating service as soon as possible and within defined Service Levels. You will...
Salary: £30 - £40 per annum
Posted: 8 days ago

Service Desk Analyst

Surrey -
Roc Search
SERVICE DESK ANALYST / 6 MONTH ROLLING / !Only Apply If You Are Immediately Available! SURREY! ROC Search are urgently recruiting a Service Desk Analyst for a client of ours based in Surrey. This is a great opportunity for the right candidate, My client offers a good rate and the opportunity to...
Posted: 14 hours ago

Support/Service Desk Analyst (ITIL) x 2 - Bristol

Bristol, Avon -
Redrock Consulting Ltd
Keywords: ITIL, ITSM, Support, Service Improvement, Windows. Commutable from: Bristol, Bath, Weston, Frome, Warminster, Trowbridge. A leading organisation in the Bristol/Bath area requires a number of Service Desk Analysts/Support Analysts to join its growing and successful team. Suitable candidates will have experience of working within ITIL/ITSM environments...
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 6 days ago

Service Delivery Analyst

Birmingham, West Midlands (County) -
NES Global Talent
Ensuring future service requirements are identified and understood in Service Level Requirement d Service Management, Incident Management, Problem Management, Change Management, ITIL... Knowledge of IT services and experience with ITIL practises... Candidates must be eligible to go through SC Level security clearance... About NES Global Talent: Established in 1978, NES...
Salary: £30000 to £40000 per annum - Excellent
Posted: 21 hours ago

Head of Service Delivery

Cardiff, South Glamorgan -
NES Global Talent
The role of the Head of Service Delivery is to provide leadership to their team to meet business objectives, delivering a high quality and responsive Service... Service Management, Incident Management, Problem Management, Change Management, ITIL... A solid background within Service Delivery (Customer Services) in an IT Client Management/IT Service...
Salary: £65000 to £75000 per annum - Car, pension etc
Posted: 6 days ago

Head of Service Delivery - Birmingham

Birmingham, West Midlands (County) -
NES Global Talent
Head of Service Delivery (Service Provider) My client is looking to bring on board a Head of Service Delivery, you will have come from a Service Provider background rather than end user... The role of the Head of Service Delivery is to provide leadership to their team to meet business...
Salary: £65000 to £75000 per annum - Car, Pension etc
Posted: 6 days ago

Incident Manager

Luton -
Hudson - London
The Incident Manager will be responsible for ensuring the provision of excellent IT services to the business customers, managing all service management activities to ensure that all services in their area of responsibility are delivered and maintained in accordance with Service Level Agreements and business critical requirements. You will lead...
Salary: £45000 - £50000 per annum + Bens
Posted: Yesterday

Critical Incident Team Manager - 6 months

Buckinghamshire -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £25 - £28 per day
Posted: 21 hours ago

Critical Incident Team Manager

Milton Keynes -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £20 - £28 per hour
Posted: 15 days ago

Data Centre Incident Management Specialist /IT Services

Birmingham, West Midlands (County) -
Global Technology Solutions Ltd
Data Centre Technical Incident management specialist. An exciting opportunity has arisen for a Data Centre Technical Incident Management specialist to join this well established blue chip organisation based at their offices in Birmingham... Responsibilities for this Incident Management role will include : * Leading and managing all major incidents - P1's and...
Salary: £60000 - £70000 per annum + car allow + benefits
Posted: 6 days ago

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: 6 days ago