Jobs 1 to 15 of 166

Operations Analyst

Beckenham -
Capita - ITIN
Beckenham, Kent. £17,500 + shift allowance up to £6000 + Benefits. A prestigious FTSE 100 company is looking for a Operations Analyst. This is an exciting opportunity to join the business in one of its most exciting and challenging areas. At Capita we aim to attract, develop and retain talented people.....
Salary: £17500.00 per annum
Posted: 9 days ago

Service Management

Newcastle, Staffordshire -
Accenture
Working as part of the Service Management shared service team you'll support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... As well as a high level of motivation, great communications skills and a keen attention to detail, we'...
Posted: 2 days ago

Production Support Analyst

Windsor, Berkshire -
Twenty Recruitment Group
My client is looking to recruit a Production Support Analyst, who is tasked to support the systems that facilitate all aspects of the Trading Operations. Key Responsibilities: Management of all Major Incidents and Problems. Facilitating change, Responsible for creating and managing delivery against a Continuous Service Improvement Plan. Responsible for...
Rate: Up to £325 per day
Posted: 8 hours ago

Support Desk Manager/Windows Sutton Coldfield £35-40k

Sutton Coldfield, West Midlands (County) -
Greywood Associates Limited
This is not a hands-on technical role but experience working within a Windows environment is beneficial... * Ensure the efficient provisioning of IT Service Desk and Change Management Processes... * Develop the ITIL processes. * Incident management and resolution... * ITIL Certified... Windows O/S, Active Directory, Group Policy, Exchange, Servers & Networking. * Project &...
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday

ITIL Service Desk Analyst

Derby, Derbyshire -
Inoapps Ltd
Inoapps, a global award winning Oracle Platinum Partner is looking to recruit ITIL Service Desk Analyst... This involves engaging with a diverse user base by phone and email, to ensure that the incidents, problems and changes are managed through to resolution in a professional manner following ITIL's best practices...
Salary: BOE
Posted: 3 days ago

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe‚Äôs largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 15 days ago

Service Desk Lead Analyst - ITIL

Portsmouth, Hampshire -
Proactive Appointments
SERVICE DESK LEAD ANALYST - ITIL. We are currently looking for a talented individual to join our fantastic client based on the south coast. The successful candidate will have strong communication skills with the ability to articulate issues in a timely manner to different levels of the business. KEY ACCOUNTABILITIES: Supervise...
Salary: Up to £25,000 per annum + Benefits
Posted: 2 days ago

ITIL Process Owner Swindon

Swindon -
Hays IT - Uk Posting account
My prestigious client is a market leader in their field with a superb reputation for their working environment My client are looking for a Process Owner with a good mix of skills in ITIL methodology that's been used in an operational environment, ideally with Service Now experience (though experience...
Rate: £300.00 - £400.00 per annum
Posted: 17 days ago

Applications Support Analyst

Milton Keynes -
Hays IT - Uk Posting account
It will be highly beneficial if you have experience working in the motor insurance or IT supplier management sector. Key Responsibilities - Implement and Maintain system configuration in line with the change management process and business requirements... Â- Implement and maintain clear ITIL based processes for the full service operations lifecycle:...
Rate: Competitive
Posted: 8 days ago

Service Operations Manager - Cloud & Managed Services

Staines, Middlesex -
Zorba Consulting Limited
The role will have 6 direct and 60 indirect reports covering Service Desk, 1 st & 2 nd line Infrastructure and Operational Support for mission critical customer systems (Windows, Linux & VMware)... Ownership of the Incident Management process, Operational Change Management process and Problem Management process will all be part of role... -...
Salary: Up to £75,000 per annum plus 15% bonus plus benefits
Posted: 4 days ago

Incident and Problem Manager

Luton, Bedfordshire -
Easyjet
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes. An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Salary: Competitive
Posted: 23 days ago

Incident and Problem Manager

Luton, Bedfordshire -
easyJet Airline
The role comes with its fair share of challenges, so we're looking for an Incident & Problem Manager with: - In-depth experience of managing major incidents and crises, with good knowledge of service-management frameworks and processes - An excellent understanding of ITIL processes across multi-platform technologies, supported by at...
Posted: 21 days ago

1st Line / Service Desk Analyst

Milton Keynes, Buckinghamshire -
Rullion IT Plus
A renowned client is looking for 1st line support/customer service analysts to work on an exciting new project, initially until the end of the year... Ideally you will have prior experience of: Service Desk. Incident management. Third party contact. Customer Service / NVQ. Strong communication skills. You will also be...
Rate: £10 - £11 per hour
Posted: 3 days ago

1st Line Support / Incident Coordinator / Service Desk/Helpdesk

Bracknell -
Capita - ITPS
1st Line Support / Incident Management Coordinator Required... Due to the nature of the work, you MUST hold SC level Security Clearance. Working on a government contract, you will respond to and ensure that IT Support incidents are resolved within agreed SLA and to contracted standards... Strong PC Skills - including Microsoft...
Salary: £19000 - £20000 per annum + Benefits
Posted: 3 days ago

Insurance Systems Support Analyst - CDL STRATA

Milton Keynes -
Hays IT - Uk Posting account
Key Responsibilities - Implement and Maintain system configuration in line with the change management process and business requirements... - Implement and maintain clear ITIL based processes for the full service operations lifecycle: including production of regular statistical analyses and service performance reports... - Incident management - Ownership of all incidents with the supplierfrom logging...
Rate: £350 per day
Posted: 3 days ago