Jobs 1 to 15 of 144

Senior ITSM Practitioner

To manage and coordinate Problem Management activities as well as managing Major Incidents to resolution and within SLA targets... Problem Management: Manage and Coordinate Problem Management activities... Good knowledge of key service management functions. ITIL V3 foundation certificate must be held, and ideally Expert (or equivalent) within one or more...
Chelmsford, Essex -
33-6 Consultancy Limited
Posted: 22 hours ago

Service Desk Analyst

123.45 a day Knowsley. 1 Month Contract. The UK's leading telecommunications company are currently recruiting for Service Desk Analyst to join them in their busy offices in Knowsley. You will be answering helpdesk calls and providing support to the internal client. This will also include logging calls, meeting...
Merseyside -
Hays Talent Solutions
Rate: £123.45 per day
Posted: Yesterday

Service Desk Agent

Service Desk Engineer Helpdesk 1st Line Support Windows Active Directory... To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority...
London -
Capita Resourcing - IT Resourcing
Salary: £18000.00 per annum
Posted: 5 days ago

Service Manager

Oversight of Major Incident Management resolution progress. -Incident trend analysis and input to proactive Problem Management. -Oversight of Vendor Problem Management Activities. -Ensure timely business communications in Change Management. -Ensure timely approvals and planning in Change Management... -5+ years of demonstrable experience within Major Incident Management... -ITIL v3 Intermediate (Service...
Sunbury, UK -
Axiom Software Solutions UK
Posted: 20 hours ago

Service Desk Lead

They are the company behind the award winning WorkMobile SAAS product and are looking to strengthen their team in Manchester with the addition of a Service Desk Lead. Responsibilities: Takes ownership of Incident Management to ensures that incidents and service requests are properly recorded and determines priorities in the handling...
Manchester, Lancashire -
WorkMobile
Salary: From £20 to £24 per annum
Posted: 20 days ago

Service Availability Analyst

My client financial services organisation are looking for a service availability analyst to join their expanding team. Are you a natural problem solver, have excellent communication skills and can adapt rapidly to changing environments?... As a service availability analyst you will be responsible for analysis and management of incidents and...
Cardiff, South Glamorgan -
Colston Consulting
Salary: £25000 - £30000 per annum, Benefits +benefits
Posted: 3 hours ago

ITIL Change / Incident Administrator - Chelmsford

ITIL Service Management / Change Management Administrator/Analyst - Chelmsford, Essex. A large financial services company is seeking an enthusiastic IT Service Management professional to join a growing team based in Essex... To be considered suitable you must have strong ITIL experience/knowledge with a background in change/incident management, monitoring ITIL...
Chelmsford, Essex -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 7 hours ago

Service Desk Engineer (Mobile devices) - Newbury-£24k max

Support Engineer / Service Desk Engineer (Mobile devices) - 1st line, ITIL - Perm - Newbury - £20k-£24k+bens. Skills: Support Engineer / Service Desk Engineer, Mobile devices, Microsoft Activesync, Hardware, Reporting, Excel, Incident Management, Relationship Management & ITIL... Knowledge of the end-to-end ITIL framework. Advanced knowledge of Microsoft Excel, including macros. Mobile Device...
Newbury, Berkshire -
ComputAppoint
Salary: £22000 - £24000 per annum + benefits
Posted: Yesterday

IT Service & Support Lead

But for an ambitious service management professional, this is a great chance to join our friendly, dynamic retail IT team, and make a massive contribution to improving Co-op problem management processes. What you'll do: * Proactive and reactive problem management that'll protect the enterprise applications supporting our food...
Manchester, Lancashire -
The Co-op
Salary: £35000.0 - £40000.0 per annum
Posted: 4 days ago

MAJOR INCIDENT MANAGER

BASED - TELFORD, SHROPSHIRE - INITIAL 6 MONTH CONTRACT. KEY SKILLS- INCIDENT MANAGEMENT, SERVICE OPERATIONS, SERVICE MANAGER, PROBLEM MANAGEMENT, ITIL, SC CLEARANCE, SLA. The Company. My client is a well known Government agency based in Telford. The Role Purpose. As the Incident Manager you will run the incident management processes to undertake...
Telford, Shropshire -
Catchfish
Rate: Dependent on Skills and Experience
Posted: 6 days ago

DV Cleared Incident Manager

Incident Manager. OVERVIEW. The Incident Manager will be focussed on reducing the length of time and impact that unplanned outages have on the organisation. We require a dynamic, professional, customer orientate Incident Manager to bolster out Incident Response Team. DELIVERABLES. To strengthen the relationship between Incident Management the core hours...
Cheltenham, Gloucestershire -
Sanderson
Posted: 6 days ago

Problem Manager

Are you an experienced... seeking a new exciting opportunity?... My client is a leading. FTSE 250. looking for a Solid... to manage IT issues across. infrastructure. and. applications. as they arise. You will have working experience of the. ITIL framework. and have experience within a similar role. You will be...
West Bromwich, West Midlands (County) -
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 10 hours ago

CSC Representative

Calls are received by the CSC Representative and the details of the request, query or incident are recorded into the Incident Management Tool... There is the additional requirement to evaluate the business impact of an incident and agree and prioritise the incident with the customer, in line with the SLA...
South West London -
Capita Resourcing - IT Resourcing
Salary: £18000.00 - £20000.00 per annum
Posted: 5 hours ago

IT Service/Asset Management Administrator - City, London

A large financial services company is seeking an enthusiastic IT Service Management Administrator to join a growing team based in London... The successful person will be responsible a range of administrative support duties including IT procurement/purchasing, licence management, software/hardware asset management, incident monitoring, working with 3rd party IT...
City, London -
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago

Customer Service Desk Analyst

The role is responsible for controlling incident management for high priority incidents out of core business hours, and the role will cover the early and late shifts on the Service Desk... All contact to the Service Desk will be logged using the company’s Service Management tool... Incident Management for...
Harrogate, North Yorkshire -
SPS Resourcing
Salary: From £18,000 to £24,000 per annum including Excellent Bonus & Benefits
Posted: Yesterday