3 Incident Management Jobs in Aberdeen

You will work with a team of experienced individuals to provide a range of crisis management consultancy, training, exercises and response services to clients globally. As a consultant, you will manage work to be delivered to individual clients, in accordance with the agreed scope, on time, and within budget. … opportunities with current clients, and develop business with new clients. This position is located in our Aberdeen office full time. Prior experience in Emergency, Incident or Crisis response situations essential, preferably in the Energy sector. Key Tasks and Responsibilities: Responsibilities include: Creating and following up on business opportunities with … clients’ offices or facilities, Developing and delivering training courses, Designing and delivering exercises, Reviewing existing client policy, procedures and plans, Producing Emergency Response Plans, Incident Management Plans, and Crisis Management Plans, Being part of the Restrata Incident Management Team on call rota. Other examples of more »

the Sword team in the role of EUC Team Lead. This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative … our services, meeting the ever-evolving needs of our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little … with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication skills with all levels of staff within the organisation and customer Excellent organization more »

to a significantincident. The GOCC is also used to support Restrata training operations, and you may also be required to supporttraining. Day-to-day management of the Emergency Control Room Operators and the GOCC is the responsibility of theResponse Supervisor. Whilst on duty you will be the primary point … go the extramile in pursuit of the best outcome for the client. Demanding though it may be, the role of CRO offers exposure toincident management and HSE culture and the experience of working with multinational clients on critical projects. When not on duty or on standby, you will also … Monitor tracked of personnel worldwide. Monitor and respond to Radar Early Warning Systems Maintain a library of training and operational reference material. Assist project management and consultancy colleagues in facility upkeep and client welfare. Act as the primary point of contact for logging a client’s Restrata Platform related more »