Jobs 1 to 5 of 5

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
We now have an exciting opportunity for a Major Incident Manager to join our established and expanding Major Incident Management team in Birmingham. Our Customer Response Centre provides first, second and third line support to our clients and, under ITIL governance, comprehensive Incident and Problem Management services... Skills, Knowledge and...
Salary: From £30,000 to £40,000 per annum
Posted: 26 days ago

Service Desk Analyst

Birmingham -
Hays IT - Uk Posting account
Duties: Undertake 1st line incident resolution and service request fulfilment Work according to established processes and instructions Log all calls and emails in the incident handling system Keep open communication with customers Full knowledge on how to use the Incident Management process and tools Knowledge of Problem & Change Management processes...
Rate: £8.00 - £10.00 per hour
Posted: 11 days ago

Apprentice Grade 1 Infrastructure Engineer

Birmingham, West Midlands (County) -
SCC
Maintain customer technical environments covering Windows Server, VMware, Citrix, AD etc. Incident Management, updating calls and ownership of change control. Document all technical solutions within the SharePoint knowledge base... Resolve defined incidents/changes/Requests within SLA... Skills Knowledge & Experience: Maths & English GSE Grade C or above... SC Clearance will need...
Posted: 5 days ago

2nd Line Support with SharePoint, Birmingham, upto £35k

Birmingham -
Nigel Frank International Limited - Newcastle
My client is a large internationally recognised organisation who employs over 4,000 staff across the globe. They now have an exciting requirement for a Software Engineer to join their organisation. Your role will be to operate on 2nd line support working on an incident management queue. The role is...
Salary: £35000 per annum + pension, healthcare
Posted: 27 days ago

Information Security Officer

Birmingham, West Midlands (County) -
SCC
together with Data Security Standards, IT Governance, Risk Management & Continuous improvement processes... You will have a detailed understanding of ISO 27001, ISO20000, and hold a security and ITIL certification to Information Security Manager or ITIL Foundation as a minimum, but CISSP, CISA or CISM Certifications would be desirable... Currently this...
Salary: From £35,000 to £45,000 per annum Plus Car / Allowance
Posted: 20 days ago