Jobs 1 to 2 of 2

Service Desk Manager

To manage and improve the service desk's overall performance against agreed SLA's. To publish Service Desk performance statistics against agreed SLA's. Work closely with Service Delivery Mangers to help maintain and improve services. Deliver robust and consistent levels of incident and major incident management... The role will...
Coventry -
Ampersand Consulting
Salary: £40000 - £50000 per annum + 4200 Car Allowance
Posted: 18 days ago

Web Ops System Administrator - Redditch - £45,000

Web Operations/E commerce System Administrator - Coventry - £45,000... * Escalate to and work with the Web Operations Manager, engineers and development teams for incident management and root cause analysis of problems across environments... * Accurately estimate operational maintenance changes/windows... * Experience in an Internet web support role with a strong engineering...
Coventry -
Computer Futures
Salary: competitive
Posted: 24 days ago