Jobs 1 to 3 of 3

Access Control Analyst

Derby, Derbyshire -
Lorien Resourcing
Resolution of incidents via the Technology Services Incident Management solution. - Run scripts to identify and disable dormant user accounts on a number of Active Directory Domains. - Validation of administration activity with work request... Service Delivery. - A broad range of knowledge of distributed and midrange technologies including Windows, Exchange, Active Directory ,...
Rate: £10.63 - £11.25 per hour
Posted: 3 days ago

Service Desk Manager - ITIL Derby - Global Software House 45K

Derby, Derbyshire -
Ascent People Ltd
Service Desk Manager, Helpdesk Manager, Customer Support Manager, ITIL, SLA/KPI, Customer Service, CRM, Salesforce, Incident Management, Line-management - Derby 45K + Bens. Do you have excellent service desk management experience?... Managing a busy ITIL service desk environment you will be looking after a team of 20 analysts supporting at 1st...
Salary: £35000 - £45000 per annum + Pension, Health, 25 days
Posted: 3 days ago

Customer Relationship Manager Analyst (Complaints)

Derby, Derbyshire -
Thebes IT
Support a central point of customer contact and first/second level support using the incident management, request fulfilment and property requests systems. The CRM Analyst will work from incident queues in HP Service Manager, Remedy, MGF and Mailboxes... Adherence to internal SLA's... Root Cause analysis of issues by recognising...
Posted: 5 days ago