1 to 25 of 31 Incident Management Jobs in Glasgow

DescriptionPurpose of the roleTo develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise … delegates, business/function resilience role owners and all colleagues), ensuring complaince to the standard and controls.Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise ...

/ML & Data Platforms area, you will serve as a technical leader at the intersection of software engineering and reliability engineering — owning the incident management lifecycle, defining reliability standards, and partnering across Engineering, Product, Infrastructure, and Security to deliver durable operational improvements. You will bring structure to complexity … Your work will directly strengthen the firm's ability to detect, respond to, and prevent production issues at scale.Job ResponsibilitiesOwn and continuously improve the incident management lifecycle, including triage, escalation, stakeholder communications, and recovery, ensuring consistent execution and measurable improvement over time.Serve as Incident Commander for major ...

/ML & Data Platforms area, you will serve as a technical leader at the intersection of software engineering and reliability engineering — owning the incident management lifecycle, defining reliability standards, and partnering across Engineering, Product, Infrastructure, and Security to deliver durable operational improvements. You will bring structure to complexity … will directly strengthen the firm's ability to detect, respond to, and prevent production issues at scale. Job Responsibilities Own and continuously improve the incident management lifecycle, including triage, escalation, stakeholder communications, and recovery, ensuring consistent execution and measurable improvement over time. Serve as Incident Commander ...

enhance industry compliance. As a Technology Risk and Controls Director within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … directly to the Technology, Risk & Controls Portfolio Lead and will be responsible for a small team.Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. ...

enhance industry compliance. As a Technology Risk and Controls Lead within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You’ll work with ...

enhance industry compliance. As a Technology Risk and Controls Lead within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You’ll work with ...

enhance industry compliance. As a Technology Risk and Controls Director within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You'll work with ...

CTS. Own, manage and maintain Quality records for GxP system lifecycle activities (including but not limited to user access and audit trail reviews, change management, SOP management, Events/CAPAs, Disaster Recovery and Business Continuity processes, Data Integrity assessments and implementing Data Integrity controls).Responsible for troubleshooting, incident management, servicing, maintenance, or other support functions for software or firmware associated with laboratory systems including OS upgrades, patch management, Infrastructure management and system security.Acts as liaison and interface between laboratory users, IT, OT, Engineering, Validation and external vendors in selection, implementation and lifecycle management ...

Incident Response LeadLocation: GlasgowSalary: 54-68KPermanent, Hybrid (2-3 days in office per week)Help us create a better future, quickerSP Energy Networks (SPEN) is undertaking an ambitious cyber security transformation programme focused on reducing risk, meeting NIS regulatory requirements and building a resilient, secure business. As part … this journey, we are looking for an experienced Incident Response Lead to join our growing cyber security function and play a key role in protecting the operational technology (OT) environments that support the delivery of safe and reliable electricity to customers.What you’ll be doingReporting into the security operations ...

incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets.This is a Vice President-level role and an integral part … responsibilitiesOwns and evolves the team's CI/CD pipelines, release automation, and deployment toolingEstablishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident reviewBuilds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting)Automates infrastructure provisioning ...

learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets. This is a Vice President-level role and an integral … evolves the team's CI/CD pipelines, release automation, and deployment tooling Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review Builds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting) Automates infrastructure provisioning ...

Chief Architect, Programme Director and relevant governance forums. Ensure technical decisions are documented, traceable and reflected in solution design, delivery plans and risk management processes. Reinforce fit-to-standard behaviours and prevent unnecessary technical complexity or local divergence. Strong governance over fit-to-standard is identified as critical … programme relies on SAP, Deloitte and hyperscaler delivery components, with interdependent contracts and responsibilities across software, hosting, integration and programme delivery. Risk, Issue & Dependency Management Own the technical risk, issue and dependency profile for S4+, ensuring risks are identified early, actively mitigated and escalated where required. Identify technical decisions ...

Chief Architect, Programme Director and relevant governance forums.Ensure technical decisions are documented, traceable and reflected in solution design, delivery plans and risk management processes.Reinforce fit-to-standard behaviours and prevent unnecessary technical complexity or local divergence. Strong governance over fit-to-standard is identified as critical to S/… delivered with operational support, maintainability and future continuous improvement in mind.Define and enforce technical readiness for go-live and hypercare, including support models, monitoring, incident management, environment management and knowledge transfer.Enable business cutover and go-live readiness from a technical perspective — ensuring environments, data, access, interfaces ...

Junior Incident Engineer Rate: £ 250 - £320 per day - Umbrella only Duration: 6 months Likely to extend) Location: Glasglow - hybrid Job Description: Will contribute to the Service Desks commitment of providing 1st line IT support. Providing support and visibility to our users and joining a team of analysts responding … approved third party employees by first time fix while recording details on ITSM tool. Complete Service Requests (including password resets). Handle incident tickets from SLC and third-party employees; including contacting by phone when necessary. Create, administer and remove account access for SLC and third-party employees under ...

Software Engineer at JPMorgan Chase in the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost‐efficiency of the LLM inference platform end to end. … production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement. Job Responsibilities Design, develop, troubleshoot, and deliver secure, high‐quality production software and services for AI infrastructure Build backend services ...

Lead Software Engineer at JPMorganChase within the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost-efficiency of the large language model inference platform … production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement. Job responsibilities Design, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructure Build backend services ...

Lead Software Engineer at JPMorganChase within the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost-efficiency of the large language model inference platform … production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement.Job responsibilitiesDesign, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructureBuild backend services and APIs that enable ...

Third Party Risk & Site Management, Director (AVP equivalent)GlasgowJR033710We're seeking someone to join our team as Third Party Risk & Site Management - Director (AVP equivalent) to manage the day to day operations, infrastructure oversight, audits, and risk compliance of Offsite Delivery Centers (ODCs) across EMEA. This role serves … primary point of contact for site level governance, escalations, and incident management, ensuring ODCs operate in line with Firm control frameworks and regulatory requirements.In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while ...

JPMorgan Chase & Co. in the United Kingdom seeks a Lead Software Engineer focused on Site Reliability and Operations Excellence to strengthen incident response, drive reliability standards, and guide durable improvements across a complex technology stack. You will own the incident management lifecycle, serve as Incident Commander ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

applied experience.Extensive experience with AWS Databricks platform administration and engineering support is a MUST.Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management.Experience with monitoring tools, automation frameworks, and CI/CD pipelines.Hands-on experience using enterprise-authorized AI-assisted software development tools within the work ...

Extensive experience with AWS Databricks platform administration and engineering support is a MUST. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Experience with monitoring tools, automation frameworks, and CI/CD pipelines. Hands-on experience using enterprise-authorized AI-assisted software development tools within ...

needs with useability and reducing user friction. Technical Mastery: Knowledge of security frameworks (e.g. ISO 27001, NIST, and/or NCSC guidance), security risk management, security architecture, and best practices for safeguarding sensitive assets. Regulatory Compliance: Familiarity with UK legislation, standards, and protocols. Incident Management: Demonstrable capability ...

across a wide range of data protection activities, with a particular focus on Data Protection Impact Assessments (DPIAs), privacy risk assessments, data subject rights, incident management, and privacy-by-design principles. What you'll do: Support and draft DPIAs, privacy risk assessments and mitigation plans Advise … What we're looking for: Strong working knowledge of UK data protection legislation and information governance Hands-on experience with DPIAs and privacy risk management Experience handling data subject rights requests and privacy casework Ability to assess risk, exercise sound judgement and provide pragmatic advice Excellent written communication ...