4 of 4 Incident Management Jobs in Glasgow

rota basis. Skills and day-to-day activities Application support: The role involves providing second line support, including user, hardware, software and network support Incident management: This role requires managing incidents through a structured system and coordinating with third parties Problem management: The role involves troubleshooting … Windows environment Network support: You will understand LAN/WAN technologies and perform tasks like TCP/IP, VPN and ethernet troubleshooting Knowledge management: This role includes writing and updating technical information to support knowledge sharing within the support team Customer service support: The role requires a strong service ...

platforms and services. Apply software engineering principles to improve reliability, scalability, performance and operability. Contribute to technical strategy, standards and long-term platform evolution. Incident Management & Resilience Lead and participate in incident response, root cause analysis and blameless post-mortems. Use data and observability to reduce mean … . Deep understanding of Linux, networking, distributed systems and cloud platforms. Experience with infrastructure-as-code and automation (e.g. Terraform, Ansible, CloudFormation). Strong incident response, troubleshooting and fault-analysis skills using a scientific, data-driven approach. Experience with observability: metrics, logging, tracing, alerting and performance analysis. Ability ...

protocols Basic switching principles Active Directory: GPOs Replication Authentication VMWare: vSphere features Diagnostics Storage: Connectivity types Storage assignment methods Disk redundancy logic Backup logic Incident Management Fantastic career opportunity. Apply now for an immediate interview. ...

quality, and operations teams on Secure Shop Connection projects. Provide Internal Audit, External Audit, and Integrations Support. Conduct OT/IT asset discovery, record management, and ongoing maintenance; liaise with third-party suppliers for asset inventory data. Build and maintain documentation to demonstrate compliance with IT/OT controls … network. Perform malware scanning as per SOP/policies and work with Customer's Cybersecurity to remediate infections on OT devices. Patch management for vendor-provided PCs, vulnerabilities, and incident management. Install and manage Nozomi network taps. Configure and deploy IT/OT network infrastructure (e.g., switch installations ...