Jobs 1 to 10 of 10

Service Desk Analyst

Manchester -
Ricoh UK
Receipt, response, fix and referral of ITS service calls within agreed SLA’s... Classification and prioritisation of calls in-line with Incident Management processes... Escalation of calls within Incident Management guidelines, providing status feedback to customers and team/management at regular intervals... - VPN to backup servers to make sure backups...
Salary: £18k
Posted: 4 days ago

2nd line support Analyst

Manchester, Lancashire -
Harvey Nash plc
The client who are a well known eCommerce business are in need of long term extra resource on there service desk to be responsible for mainly 2nd line issues (some 1st line)... * Working to agreed OLA's and SLA's... * Administration of Service Management Tool, working with the Service Management...
Posted: Yesterday

IT Service Desk Team Lead / ITIL / Service Desk

Manchester, Lancashire -
Circle Recruitment
So in the role you shall be responsible for supervising to ITIL best practices and then have an involvement in core IT Service Management functions. This will include Incident Management, Change Management, Configuration Management and Service Level Management... Keywords: IT Service Desk Team Lead / IT Helpdesk Manager / ITIL / SLA / Service...
Salary: £26000 - £31000 per annum + Benefits
Posted: 15 hours ago

Service Desk Analyst

Manchester, Lancashire -
Spring Technology
Within the company there are major transformation and improvement projects taking place, which the successful candidate will have to support in a helpdesk support scenario working to agreed SLA's and KPI's... *Achieved Level 2 in service desk and Incident Management. *Networking Experience (Wi-fi, WAN, LAN) *A working...
Salary: £19000.00 - £20000.00 per annum
Posted: 4 days ago

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 9 days ago

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: 4 days ago

Application Support Engineer - South Manchester

Manchester, Lancashire -
McGregor Boyall
SQL Server / IIS / Microsoft Stack / VMware / Citrix... The ideal person will come from a support background and have a strong Microsoft background... Be the 1st point of contact during Incident Management and will determine whether the resolution can be achieved through application functionality and user support or if more technical...
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago

Infrastructure Manager

Rochdale, Lancashire -
Zen Internet Ltd
Over the last 18 months Zen has seen incremental development of its Linux and Windows-based Hosting services... Running and refining a robust Change Management process to ensure changes to the infrastructure are made in a controlled manner so that risk to customers is minimised... Implementing and refining an effective...
Salary: Up to £67,000 per annum + benefits
Posted: 8 days ago

Teradata DBA

Manchester, Lancashire -
HAYS INFORMATION TECHNOLOGY
DBA - DATABASE ADMINISTRATOR - TERADATA - INFRASTRUCTURE - SQL - ORACLE - HADOOP - EDW... The client is also investing in Big Data technologies which the Teradata team are involved in including Teradata Aster, Hortonworks Hadoop, IBM BigInsights and Tableau - so any experience either implementing or being involved in the consideration of these technologies will really...
Salary: £42840.00 - £53000.00 per annum + Benefits
Posted: 4 days ago

Senior Software Engineer - PHP

Manchester -
Recruitment Genius
Implement web interfaces using XHTML, CSS, and JavaScript... - A solid understanding of OO PHP... - Strongly preferred: knowledge of XHTML, HTML5... - Production experience with UNIX/Linux environments... - Experience with SaaS platforms or Cloud Computing (Google or Amazon) highly desirable. - Experience with any of the following is a plus: Elasticsearch, Solr, Yaf,...
Salary: £33000 - £45000 per annum
Posted: 16 days ago